Recent Posts

Fire Damage near East Hampton, CT? SERVPRO of Middletown/New Britain can help!

11/30/2018 (Permalink)

Water & fire damage can leave powerful odors behind. Once the Fire Department leaves you’re left to put the pieces back together. Here at SERVPRO of Middletown/New Britain we have ‘state of the art’ equipment to remove airborne contaminants and control air quality.

When it comes to fires, soot and smoke particles tend to settle on carpets, furniture, walls and other flat surfaces. While plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled.

After you suffer a fire loss you need a quick response. SERVPRO of Middletown/New Britain offers 24-hour emergency services to ensure that your home is efficiently restored to preloss condition. We have the training & technology to prevent secondary damage to floors, and other building materials. From Kensington to East Haddam, we serve your Connecticut town. 

Call us with your emergency needs at 860-826-5169! We’ll walk you through the entire fire restoration process from start to finish. Trust the team that’s ‘Faster to any size disaster!’

We’re ‘Here to Help!’      

Winter storms are inevitable despite our best preparation efforts. What are the most common damages that winter storms cause to your Berlin, CT home?

11/30/2018 (Permalink)

The past few winters have been hit or miss. Some years we have been pummeled by feet of snow, other years have been relatively mild. However harsh or mild the winter season may be, we can always count on at least a handful of significant storms to deal with. Along with the snow we must clear from our driveways and the black ice we must be careful of on our streets and steps, these harsh winter storms can cause lasting damage to our homes and commercial properties.

Listed below are 2 of the most common types of Winter Storm damage as well as some money saving tips for each specific example...

     1. Roof Damage

Roof damage is very probable in winter months. Roofs bear all the weight of snowfall and are constantly bombarded with wind and ice. Ice dams can potentially occur which lead to leaks and structural damage. Ice dams form when snow on the roof melts, runs to the edge of the roof, and then refreezes, forcing water back up under the roof. If you find leaks in your roof, be proactive and call SERVPRO of Middletown/New Britain right away (860-826-5169).

Money-saving tips:

  • Immediately tack a tarp over the damaged area until qualified SERVPRO of Middletown/New Britain technicians arrive on the scene.
  • Remove snow on the roof as soon as possible to prevent new ice dams from causing damage.
  • Look into getting better attic insulation to prevent ice dams in the future.

     2. Gutter Damage

Ice dams can do damage to your home or commercial property’s gutter system as well as the roof. Ice dams build up on the edge of a roof and can pull gutters away from the roofline. Water that freezes inside gutters and downspouts can also cause significant damage to your gutter systems.

Money-saving tips:

  • Clean gutters before winter begins and remove ice dams as soon as you can.
  • The materials that you choose for your gutter system are different costs.  Research what material works best for you and your property.
  • Install a preventive gutter screen system to avoid debris from clogging your gutters and downspouts.

In case of any of the problems listed above affect your home or commercial property, trust the team that's 'Faster to any disaster.’  We’re just a phone call away and will promptly deal with any damage that the New England winter may bring to your home or commercial property.

Call 860-826-5169.

We’re ‘Here to Help!’

Your Haddam home has suffered fire damage. What does SERVPRO of Middletown/New Britain’s remediation process look like?

11/30/2018 (Permalink)

The last handful of blog posts have focused on household and commercial problems that occur frequently in the winter. A couple of posts gave helpful tips and advice about preparing your homes and commercial properties for winter, one went in depth about the causes of winter fires and the some simple, yet potentially life-saving, steps you can take to prevent any such disaster from ruining your holiday cheer.  What if the worst happens and a fire damages your property? Let’s go more in depth about the process: What do you do to remediate fire damage to your home or commercial property?

  • Create an escape route - Before any disaster strikes your home or property, it is best practice to have a prepared escape route and emergency plan. Creating a plan in advance and going over it with your family, tenants, and or employees will ensure that in case of an emergency, everyone will know what to do and where to go.
  • Make sure you and your family are safe - The first and most important step is self-explanatory. Make sure you and your family are safe. Any home that has suffered fire damage contains airborne toxins, smoke, and quite possibly structural damage that could pose serious risks. Make sure that you assess the damage and potential risk before returning to your home.
  • Call SERVPRO of Middletown/New Britain’s highly trained fire restoration technicians – Our SERVPRO of Middletown/New Britain professionals are on call 24/7 and are ready to remediate any fire damage your property has sustained. After the fire trucks have left the premises (if they were required) your Middletown home and belongings will likely have suffered fire damage, smoke damage, and more likely than not, water damage from the firefighting efforts.  SERVPRO technicians are equipped for fire, water, smoke, and mold cleanup and restoration. Our technicians have participated in extensive training of odor removal and deep cleaning of upholstery and carpet which are some of the most problematic effects of a fire.

In the event of a tragedy, the last thing families or property owners want to think about is the process of rebuilding. Working with most insurance companies, SERVPRO of Middletown/New Britain will make sure that you and your loved ones are treated with respect, courtesy, and empathy. Let us handle the dirty work and get your property back to pre-fire condition as quickly and efficiently as possible.

Stay on top of the winter season and its added threat of fires. Call 860-826-5169 and talk to our staff about your damage restoration needs!

We're always 'Here to Help!'

What winter services does SERVPRO of Middletown/New Britain offer to Home & Commercial property owners?

11/27/2018 (Permalink)

SERVPRO of Middletown/New Britain is the premiere restoration service in Connecticut. Though locally owned, SERVPRO is part of a national network with over 1,700 franchises spread throughout the country.

Serving the towns of Middletown, New Britain, Cromwell, Berlin, Kensington, East Hampton, East Haddam, Haddam, Durham, and Middlefield SERVPRO of Middletown/New Britain has you covered for anything that winter throws at you: water and fire damage, storm damage, mold remediation…  

We proudly and quickly arrive on site to deal with the worst that winter has to offer. With 24-hour emergency service, you are always a phone call away from receiving speedy, efficient, and professional help to clean up any mess.

Our SERVPRO technicians are trained to handle leaks, flooded basements, and fire damage. When leaks and floods occur, mold is never far behind. Damage from ice, melting snow, and wet conditions all are optimal environments for mold to grow.  It only takes a small leak for mold to form in in your East Haddam house or business. Our technicians utilize specialized training, equipment, and expertise to remediate mold infestations.  

Please feel free to read through the other blog posts from this month. Along with helpful tips about how to prepare your home for winter and the remediation processes in case any of the above mentioned problems do arise this winter in your homes and commercial properties, the previous posts go into more depth about the process.

Here at SERVPRO of Middletown/New Britain, we know what it’s like to have disaster strike.  That’s why we’re ‘faster to any size disaster’! The most important creed we work by is making sure that you, the customer, is happy and satisfied with our services. Our SERVPRO technicians will travel to your home as quickly as possible to assess any damages, come up with a plan of action, and remediate any problems winter may bring. We will proudly make sure that your home is restored to its pre-damage condition, “Like it never even happened.”

Stay on top of winter, but if winter gets the best of you call 860-826-5169 and talk to our SERVPRO staff to mitigate any damage to your home or commercial property!

We're always 'Here to Help!'

Is your Cromwell Commercial Property ready for winter?

11/27/2018 (Permalink)

All too often winter strikes without warning. As property owners it’s easy to keep pushing off maintenance and winter preparation for one more week, one more day, and then WHOOSH, all of a sudden, the snow and ice arrive in towns like Durham, CT in full force.  

It may seem tedious at first, but preparing your properties for winter is the best way to avoid winter related damage and disaster. Being proactive (before disaster strikes) can save you hundreds, if not thousands of dollars. Taking precautionary measures is the best way to ensure that your Cromwell, CT property stays safe and secure throughout the long New England winter season.

Listed below are some of the most important preparatory steps you can take to avoid property related disasters:

Check your HVAC system: 

Most commercial property owners agree that one of the most important steps to take for winter preparedness is to have your HVAC systems checked. Checking your HVACs throughout the year is optimal practice, but the winter especially. Fix any issues and make sure your systems are running efficiently before the heart of winter.

Insulate water pipes:

Dealing with burst pipes is a nightmare. Throw in snow and ice and the problem gets infinitely worse. Water damage (leaking roofs, flooded basements, and mold) can be both expensive and destructive. Thus, winterizing your water pipes and irrigation system is of the utmost importance. Be sure to hire a professional to conduct an inspection of all your commercial property’s water systems:

  • sprinkler system
  • plumbing
  • exposed pipes

Be sure to properly insulate all exposed pipes and shut off all water systems that aren’t being used during the winter.

Get rid of snow & ice: 

Ensure that your property is ice free. Clean and salt all parking lots, sidewalks, stairs, and entrances (in and around your property). Keeping tenants and guests safe from black ice and slippery spots is a must!

All of the steps needed to fully prepare your property for winter are costly, both in terms of time and money. However, in the long run, taking these precautions is the best course of action. All too often we wait until problems are knocking at our door. Why be reactive when you can be proactive?

Even with astute planning, winter can bring unwanted gifts to home and property owners. SERVPRO of Middletown/New Britain is locally owned and on 24-hour emergency call. In case of leaking roofs, basement flooding, ice damage, water damage and whatever else winter throws at you, our highly trained restoration technicians will have your property back to pre-damage condition and get you back to focusing on what’s most important during the holiday season.

Trust the team that's 'Faster to any disaster' and just a phone call away! Call 860-826-5169.

We’re ‘Here to Help!’

Keep your Durham home safe from Fire Damage this winter!

11/27/2018 (Permalink)

As winter is starting to settle in Durham, CT, it brings along with it blizzards, ice damage, basement flooding, water damage and leaking roofs.  It may seem ironic, but winter is the season in which the majority of home fires occur. As a matter of fact, more than half of all home heating fires occur during December, January, and February. Heating equipment is a cause in nearly 1 out of every 7 home fires. We all have enough on our plates dealing with the effects of snow & ice, and fires are the last thing we want to think about.

Listed below are several easy steps we can all take to prevent fires from ruining the holiday season:

  • Keep all flammable materials at least 3 feet away from any heat source. Heat sources can include, but are not limited to, fireplaces, wood stoves, radiators, space heaters, and heated blankets. Take a quick look around any of the listed heat sources and read the product labels of all items next to the heat sources. If you’re using a space heater, make sure you plug only 1 heater into an electrical outlet at a time.
  • Keep portable generators outside and away from all windows. A good rule of thumb is to keep generators as far from your home as possible, but be sure to keep them at a minimum of 15 feet away from your home. In addition to the fire hazard they present, they also emit carbon monoxide fumes.
  • Install a carbon monoxide alarm in your home. Not just related to winter fire, carbon monoxide alarms should be installed in your Connecticut home and tested at least once a month. Depending on the layout of your home, it may be a good idea to buy multiple detectors to stay safe. Installing one detector per floor, including the basement, is a way to put safety first and avoid harmful contamination.
  • Have a qualified professional clean and inspect your chimney and vents every year.

Should you happen to suffer a fire loss this season keep in mind that we offer 24-hour emergency restoration services.

Here at SERVPRO of Middletown/New Britain we have highly trained fire restoration technicians who are equipped to handle the worst fire damage. Not to mention, our SERVPRO technicians have the expertise to guide you through the overwhelming experience of fire damage.

For a stress free claims process, we'll work directly with your insurance company, helping to manage the insurance paperwork and process. Call 860-826-5169!

We’re ‘Here to Help!’

Winter Roof Damage and Repair: How will you prepare your Middletown, CT home?

11/21/2018 (Permalink)

Winter in New England can be beautiful: The gentle flakes drifting to the ground during the first snowfall. Taking the children sledding and ice-skating. Helping your grandchild build their first snowman. Holiday cheer. The tastes and smells of your family recipes. Although the season is joyous, winter has a harsher side we must prepare for. Relentless storms. Icy roads and stairs. Frigid days and nights. Preparing our homes for the winter can be tedious; it feels like the leaves were just raked up off our yards in Middletown and all of a sudden they’re covered in a blanket of snow. As homeowners one of the most common problems that winter brings is roof damage and leaking roofs. The last thing we want to deal with is water damage during the winter. In addition to the costs and labor involved, leaking roofs invite a host of problems:

  • Structural Deterioration
  • Insulation Damage and Mold
  • Fire and Shock Hazards

Leaking roofs are preventable and there are several steps you can take to prevent damage to your home before the winter season moves in for good:

Get a roof inspector to look at your roof and attic:

A trained inspector will look for cracked or loose seams, failing sealants, gaps and separations, as well as punctures in the roof that may not be visible from the ground and offer solutions to fix any problems they may detect.

Clean your gutters:

All of the leaves, acorns, and other autumn debris eventually will create clogs in your gutters and downspouts if not cleaned properly. If clogged, melting snow and rainwater could potentially overflow and damage your roof, trim, and siding. Once all the leaves have fallen, take the time to give your gutters a thorough cleaning; your house will thank you for it later!

Check around the house:

Another great preventative measure to take to prep your house for winter is to do a walk around of your property and make sure that there aren’t any hazards that pose a threat to your home. Hanging tree limbs, adjacent buildings, debris caught in gutters, faulty power lines. Being proactive is the best way to prevent disasters.

In case of roof damage and leaking our SERVPRO professionals are highly trained water restoration technicians.  When you may suspect your Middlefield home has roof damage, call SERVPRO of Middletown/New Britain.

SERVPRO is on emergency call 24 hours a day in case the worst case scenario does happen.

Locally owned and operated we will happily and expertly handle any leaks that winter may give you as an (unwanted) gift. Call 860-826-5169! 

We're always 'Here to Help!'

Winter is coming to Berlin, CT! Staying on top of mold: Hope for the best, prepare for the worst!

11/21/2018 (Permalink)

All too often in life we react to problems rather than taking preventative measures. Medicine, natural disasters, and car troubles just to name a few. Being prepared and staying on top of potential household problems is a lot easier (and cost-effective!) than trying to deal with it once it has gotten out of hand. Along with frozen pipes, melting snow, and stubborn ice, the chances of basements flooding or roofs leaking during the winter season is at a high. Where there is flooding and water damage, mold is never far behind. Mold is one of the first and foremost problems we should prepare for and be aware of during the winter. Mold can grow on almost any surface where moisture is present, however, it grows best in musty, damp environments, (just like the conditions found in most of our basements here in Middletown!) Once mold invites itself into our homes, getting rid of it can be quite a hassle. It spreads through airborne spores and once it starts growing, it can live almost anywhere. Here are a few simple steps to take to avoid mold ruining your holiday season:

Keep all your prized possessions in plastic receptacles...

However simple this may sound, we have witnessed (and have been the recipient) of flooding that has ruined clothing, books, furniture, and electronics.  Head to your favorite local hardware store and stock up on waterproof plastic containers (with lids). This simple purchase could save you thousands of dollars in valuables, as well as your possessions with priceless sentimental value.

Keep your possessions on shelving units...

Another simple yet effective means of preventing mold from destroying your things in case of basement flooding is to build or purchase a simple shelving unit that keeps all your valuables above water level.  If your basement has flooded before, this should be easy to identify, but any shelf taller than 3 or 4 feet should do the trick. If the worse happens, it will be easy to relocate all of your items to a dry, warm environment where they can be saved from any effects of mold.

Get experts in to check your basement...

Getting people trained to look for warning signs is a great way to stay ahead of flooding. A qualified SERVPRO professional is a great resource to check for any pre-existing mold. Often times mold is hard to, if not impossible, to spot without firsthand experience.

In the event of a flood, our SERVPRO of Middletown/New Britain professionals are just a phone call away (860-826-5169). Our experienced staff are efficient, knowledgeable, and are experts at handling any problems that may result from winter flooding. Don’t let winter kick you around! By following these simple steps you will be well on your way to keeping you and your valuables safe and sound.

Faster to ANY disaster!

9/25/2018 (Permalink)

Did you know that SERVPRO of Middletown/New Britain provides Biohazard cleaning services? We’re not your typical water damage & fire restoration company. Our services extend beyond the scope of general cleaning as well.

We are certified and versed to handle various hazardous waste conditions including:

  • Blood cleanup/removal
  • Hoarding            
  • Animal feces/remains
  • Body Fluids
  • Unattended death
  • Raw sewage removal
  • Chemical spills, and more…

Keep in mind that pathogenic substances can be harmful and should be handled by professionals. We service local communities like New Britain, CT and it’s surrounding towns. We also understand that special situations need to be addressed with empathy & respect. For questions regarding our Biohazard services you may contact our office at 860-826-5169 to speak with a member of our staff.

We’re always ‘Here to Help!’

How D A N G E R O U S is Flood Water?

9/24/2018 (Permalink)

Here’s what you need to know! Standing water has contaminants that can pose health risk to anyone who comes into contact with it. This is not limited to Flood Waters from a Natural Disaster such as a Hurricane, but can include standing water in a basement that has flooded from a burst pipe. Standing water becomes the breeding grounds for infectious organisms that can lead to bacterial & viral diseases. Flood water from major Storms have been known to carry raw sewage and other toxic waste from the ground, yet standing water contains increased levels of bacteria from prolonged contact with organic material while stagnant. Standing water that’s been in direct contact with carpet, insulation and/or drywall for 24 hours is contaminated water. Not to mention mold can grow within 48-72 hours following a flood or water loss. These special situations require professional restoration service.  

Local flooding can have a devastating impact on a community. Though, many towns and cities have suffered major damage from natural disasters. In fact the City of Middletown has had several record breaking flooding events throughout the years. Basements tend to receive the bulk of water damage in the aftermath of a natural disaster, as with most flooding scenarios in Central Connecticut.

Our crews responded to recent Storms like Hurricanes Sandy & Irene to help mitigate left over damage to homes that were affected. For the safety of CT Residents, we provide water damage restoration services 24/7. Always avoid contact with contaminated flood water. You should call our professionals for assistance with any of your cleanup needs at 860-826-5169.  

We’re always ‘Here to Help!’