Recent Posts

Middletown Business Under Real Water? Call SERVPRO for Removal and Drying

1/18/2020 (Permalink)

image of a figure slipping and falling SERVPRO Says Prevent Slip and Falls from a Water Loss in Your Middletown Place of Business--Call Us for Extraction and Drying

Let SERVPRO Address the Water Damage in Your Middletown Commercial Space

If your plumbing springs a leak or an appliance fails and spouts water, you need to call the professionals quickly. Taking action and calling SERVPRO ensures that you get your commercial Middletown space back to normal so that regular business resumes. The longer you wait, the more costly and dire the situation becomes.

For the most exceptional results when you have commercial water damage in Middletown, you have to call the experts. Only the pros have the skills, experience, and the right equipment and techniques to ensure your space is dried adequately so that mold and mildew don’t stand a chance. Once you call us, SERVPRO is ready to start the water removal and restoration process so that you can focus on your business.

Using our professional services for mitigation helps cut back on water-related problems from festering. This means decreasing loss risk for your equipment and inventory, as well as lessening the chance of hazards from slips and falls. We know that you need to make your commercial space “Like it never even happened,” and we have the manpower and methods to get the cleanup finished in a timely fashion.

We start by removing any standing water followed by taking up any moisture that may be trapped in your carpeted flooring, underneath countertops, desks, furnishings, and other content. We dry everything completely by placing air movers and dehumidifiers strategically to remove moisture from the air. Everything is deodorized after drying is complete, and oils or emollients are applied to protect certain surfaces as needed.

The common mistake many individuals make is failing to look for hidden moisture after a water loss incident. SERVPRO technicians use special detection tools that employ thermal imagery to ensure no moisture is left within the nooks and crannies of your commercial space. If any materials have been removed during restoration, our team replaces everything and provides your business looks as good as new so that you can resume regular activities.

Do you have questions about the services that we offer to address commercial water damage? We invite you to give us a call at SERVPRO of Middletown/New Britain at (860) 826-5169.

Local Middletown Flood Damage Remediation Services

1/13/2020 (Permalink)

Flood water inside a home Call our team at SERVPRO, we will get the job done right.

Preventing Water Damage in your Middletown Home after a Storm

Heavy rainstorms can lead to flood damage in your Middletown home through various ways of entry. A severe enough storm, with significant wind speeds, could topple a tree on top of your home. Or, a window that was accidentally left often can be the perfect means of entrance. No matter how the water gets inside your home, you must quickly respond to it to prevent further damages. 

Imagine a scenario when your home suffers flood damage in Middletown. A heavy rainstorm and a weak spot in your roof are a combination that can lead to unfortunate outcomes for your home. As you slept through the night, the rain beat down on your roof. However, over your sitting room, your roof allowed flood waters to leak through and cause damage. 

Following gravity, the water trickled down through the attic from the roof. It progressed to the ceiling of the sitting room and then down the back wall, causing stains and leaving damage. Upon waking up and finding many puddles of water in the room and a sodden carpet, it would be evident that you need professional help. 

Here at SERVPRO, we're committed to helping you as fast as we can. After speaking with you about your problem, we can gather a talented team of highly certified flood damage remediation experts. We always make it our goal to arrive at your home as quickly as we possibly can after receiving your call. However, after any storm, there could be roadblocks such as fallen trees or floods.  

Once SERVPRO arrives, we could begin to work immediately. We could start with an investigation and use devices, such as thermal imaging cameras, to map out all of the problem areas of your sitting room. After our brief investigation, we could remove stagnant water from your carpets using extraction wands and rovers, as well as wet/dry vacuums. With our knowledge of the room, and where remediation is needed, we can help you avoid extra expenses and the growth of mold damage. SERVPRO is always serious about helping you. 

If you ever find yourself needing professional flood damage remediation services, call right away. Get in contact with SERVPRO of Middletown / New Britain by calling (860) 826-5169. We're always prepared to help. 

Learn more about Middletown.

We Are Ready 24/7 In New Britain After A Fire Disaster

1/10/2020 (Permalink)

One of our green vans on the interstate We are here to help with any size disaster and we're ready 24/7 so call us right away to prevent further damage.

Fire Damage Restoration In New Britain Involves Various Elements Of Cleaning

Even small blazes inside your New Britain apartment complex can cause your unit problems. For example, heat or smoke coming from an inferno burning inside another unit could cause some types of fire damage to exist inside your dwelling. The most common incident to occur is that smoke coming from a fire in another part of your complex gets into your structure and leaves behind soils and soot residues.

Most fire damage projects in New Britain require an extensive amount of cleaning. Sometimes, charred materials can be removed by agitation and cleaning methods. Also, when things get burnt, charred materials can build up on other surfaces. Smoke can also cause soot residues to exist on any surface it contacts.

When residues exist after fire damage, our SERVPRO technicians utilize various techniques and chemicals to clean and remove all soils present. However, all of the methods involve the four following elements of cleaning, which are temperature, agitation, chemical action, and time or TACT.

  1. Temperature

Since the hotter molecules are, the faster they move (for the most part), the cleaning works better at higher temperatures. However, cleaning products have certain temperatures where they work best, and the products can get too hot to where the ruin the surfaces they are cleaning. Higher temperatures can also reduce the surface tension of water-based solutions and allow the products to dissolve soils better.

  1. Agitation

Agitation can be defined as moving the surface, the solution being cleaned, or both. Agitation can be used by our SERVPRO team to free or dislodge soils.

  1. Chemical Action

When using chemical action to dissolve soils, the key principle to remember is that like dissolves like. Therefore, water-based solutions work best on water-based residues, whereas oil-based solvents are most effective when battling oily soils.

  1. Time

The amount of time it takes for the soils to dissolve and the chemical actions to work properly is called the "dwell time."

Using the basic elements of cleaning soils can help us restore your home to the way it was before the blaze, "Like it never even happened." For professional assistance when restoring your house, call SERVPRO of Middletown / New Britain at (860) 826-5169 24 hours a day and seven days a week. We're Faster To Any Size Disaster.

See more about New Britain.

You Can Count On Our Experts To Restore Your Middletown Business After A Flood

12/23/2019 (Permalink)

A large LGR low refrigerant dehumidifier woking in a room to remove high volumes of water vapor This large LGR low refrigerant dehumidifier is woking in the room of this property to remove high volumes of water vapor after a flood.

Get Commercial Flood Damage Cleanup in Middletown 24/7

Even with adequate coverage, Connecticut business owners can still find themselves vulnerable to flooding. According to United States government statistics, the average commercial flood claim for the last ten years was approximately $33,000. Annual property damage due to flooding added up to more than $6 billion on average. 

If your business has been affected by commercial flood damage in Middletown, SERVPRO technicians are ready to come to your business to extract floodwaters, thoroughly disinfect surfaces with OSHA-approved, EPA-registered antimicrobials, and dry your facilities with contemporary disaster mitigation technologies. Technicians work hard to ensure that your building is restored to a preloss condition so that you can get back to business as usual.

Integrating Elevation & Floodproofing into Your Business

  • Install flood shields on your property. Using flood barriers on your property is a smart way to minimize the damage that can come in from entrances to your facility.
  • Store your electronics accordingly. Keep electronics like routers, space heaters, and televisions elevated on shelves, mounted on walls, or use other storage methods to keep them elevated at least two to three feet above the floor.
  • Add watertight shields to windows. Over time, window sealants loosen up, which can allow water into your business without you knowing. A watertight seal can guard against this as well as flooding.
  • Stock up on sandbags. If landscaping, drainage systems, and structural measures fail to accommodate flooding adequately, sandbags are highly absorbent and an excellent complement to your prevention measures during a flood.
  • Consider perimeter drainage and landscaping. Something as simple as a rain garden, asphalt around the perimeter, and some smartly-designed slopes can help redirect water away from your business.

How SERVPRO Restores Your Business

When SERVPRO comes to your facility, technicians can get straight to work on moisture detection and extraction. If you have a flooded lobby, break room, or waiting room with carpet, the carpet may need removal to protect against microbe proliferation. Unlike most water damage situations, flooding requires disinfection before drying to prevent the spread of microbes through the air. 

If you have a roof leak or other disaster during severe storms that can contribute to flood damage, SERVPRO can also set up air movers and dehumidifiers to dry above ceiling tiles. After disinfection and drying, remaining inventory and salvaged furniture can be moved safely back into your facility.

SERVPRO of Middletown / New Britain is dedicated to serving the community by being Faster to Any Size Disaster. Call (860) 826-5169 today for cleanup you can count on for your business.

See more about Middletown.

High Water Flooding in New Britain Calls for Credible, Professional Cleanup and Restoration--SERVPRO Is Ready to Help!

12/22/2019 (Permalink)

two-story house saved inside a life-preserver Flood Insurance and SERVPRO -- What Is Needed By New Britain Homeowners after a Storm

Accountability and Transparency in New Britain's Professional Flood Damage Restoration Services

Flood Damage New Britain
In a flood situation, a great many of your contents and personal items can be lifted or strewn across the structure. You may also find floating debris, damaged light furniture, or fittings. These scenarios are invariably tough to face as a homeowner, making you feel overwhelmed. While it is true that there is a seismic task ahead to restore your home, it is not unmanageable. You should contact your insurance provider as soon as possible and contact us with notification of loss to begin your restoration journey.

There are several areas of difficulty concerning flood damage to your New Britain home. SERVPRO is here to ease the burden of a homeowner with a flooded property. First, you need to sign an authorization to perform services with our project manager or SMR sales and marketing rep to allow us to begin mitigating loss and restoring the damage. We record all information throughout the service to inform you of our work as well as to guarantee transparency and accountability.

We may ask you questions about pre-existing damage in the home, such as prior water incidents or microbial growth. We can also ask you about any valuable items that may need targeted restoration, such as jewelry or heirlooms. These items can often be restored later in the service using specialized cleaning machinery or chemicals. It is vital during this phase to communicate as much as possible with your technician.

With all the information in hand, our technicians can give you the correct safety advice as well as the details of our service or predicted outcomes. Here at SERVPRO, we always provide a working timeframe to give customers an idea of the task at hand and to plan their lives accordingly. Some flooded properties can take several weeks to recover, although you may be able to use many areas of the house while service is underway. A copy of restoration documentation can be given to you as well as passed onto your insurance provider for a stress-free claim.

Organization is essential to overcoming flood scenarios. For a professional, accountable service, contact SERVPRO of Middletown / New Britain at (860) 826-5169.

We Have The Proper Techniques To Restore Your Middletown Home After Water Damage Strikes

12/9/2019 (Permalink)

The LGR low refrigerant dehumidifier drying the floor in this home The LGR low refrigerant dehumidifier works well to dry this home. We are available 24/7 so call us right away to prevent further damage.

Controlling the Drying Process in Your Middletown Home 

Psychrometry is a science familiar to every one of our qualified water restoration technicians working for our SERVPRO team, and a field of expertise that can protect Middletown homes after water loss incidents. As quickly as these situations can get out of control, even for experienced professionals like ours, containment and environmental control are vital factors in maximizing the efficiency of the drying process. 

To many property owners, water damage in Middletown homes requires some fans, towels, and a mop to correct. In truth, many factors can play a substantial role in the effectiveness of specific drying techniques. Our understanding of environmental conditions and the spread of current water loss effects can be critical in overcoming these damages to make these water emergencies “Like it never even happened.” 

Humidity 

Humidity is one of the most direct obstacles that can affect the progress and efficiency of drying efforts in a residence. Often, when moist air is a concern, the solution is a ‘closed’ drying system in which all of the windows and doors around the damaged area get shut to prevent any outside influence on indoor humidity while refrigerant or desiccant dehumidifiers work to remove the present moisture. 

Airflow

Stagnant air can slow the progression of drying efforts as well. Directing airflow in a channel that brings dry air in and expels moist exhaust to the outside is vital to increase the rate in which drying completes. 

Temperature

Our SERVPRO professionals have to respond to many water loss incidents in the middle of winter, and we can see first-hand how vital focused heat can be in drying up water damaged areas of your house. We have portable electric heaters that can directly influence the temperature of wet materials and the entire drying zone. 

Environmental factors play a significant role in the speed and efficiency of drying efforts for your home. With the right focus and attention to these details, we can save our customers time and money on the restoration work their house needs. Give our SERVPRO of Middletown / New Britain team a call whenever you need us at (860) 826-5169.

See more about Middletown.

Our Fire Damage Experts Will Clean, Replace or Restore Your New Britain Home

11/23/2019 (Permalink)

fire damaged home with soot and smoke Give us a call anytime at (860) 826-5169.

Cleaning, Replacing or Restoring New Britain Fire Damage

How our restoration professionals choose to treat each of the structural elements and construction materials in your New Britain home after a fire is vital to ultimately saving both time and money. These choices for each of the affected surfaces are not made lightly, as choosing incorrectly means a higher cost to our customers or a longer restoration time projects take. After a fire loss incident, some structural elements can get cleaned, refinished, or replaced entirely.

The choice between these options traditionally occurs during the initial inspection and planning phases happening before mitigation of fire damage in New Britain homes begins. Working in conjunction with insurance providers for our customers, we can catalog losses and maintain a record of all affected surfaces as well as pre-existing conditions. This information is valuable when determining the best possible approach for making these losses “Like it never even happened.” Our SERVPRO management can choose among three potential choices depending on the severity of present residues, charring, and blistering.

Replacement
As much as our team focuses on restoration work that we can do, it is also essential to concede when controlled demolition and build back are the most cost-effective solutions for the customer. Overly damaged structural elements, construction materials, and contents can often benefit from replacement instead of costly restorative practices.

Refinishing
Resurfacing is an option for a select few items that could become damaged during a fire. Wood furniture, for example, can show surface damages that do not allude to more severe deterioration. When found quickly enough, refinishing is an option to restore these items.

Cleaning
Cleaning is the ideal approach for most lightly and moderately damaged possessions and construction materials throughout a fire-damaged property. Our SERVPRO team has potent cleaning products and practices for removing soot and smoke residues as well as eliminating malodors. We lean towards restoration over replacement whenever possible.

Understanding what to expect during the mitigation and restoration phases of fire recovery in your home can help our customers to have peace of mind about the work that needs to occur. You can trust in the experience of our SERVPRO of Middletown / New Britain team to help you through nearly any hurdle after a fire loss incident. Give us a call anytime at (860) 826-5169.

For more about New Britain click here.

Safety Tips to Help Protect your Durham Home from Fire Damage this Holiday Season

11/21/2019 (Permalink)

A warm fire burning in an indoor fireplace Keep your Holiday Season Warm and Cheery with These Fire Safety Tips

As winter is approaching in Durham, CT, it can bring with it blizzards, ice damage, basement flooding, water damage and leaking roofs. It may seem ironic, but winter is the season in which the majority of home fires occur. Over 50% of all home heating fires occur during December, January, and February. Heating equipment is a cause in nearly 1 out of every 7 home fires. We all have plenty on our plates dealing with the effects of snow & ice, and fires are the last thing we want to think about.

Listed below are several easy steps we can all take to prevent fires from ruining the holiday season:

  • Keep flammable materials 3 feet or more away from any heat source. Heat sources can include, but are not limited to, fireplaces, wood stoves, radiators, space heaters, and heated blankets. Look around any of the listed heat sources and read the product labels of all items next to the heat sources. Plug only 1 space heater into an electrical outlet at a time.
  • Keep portable generators outside and away from all windows. A good rule of thumb is to keep generators as far from your home as possible, but be sure to keep them at a minimum of 15 feet away from your home. In addition to the fire hazard they present, they also emit carbon monoxide fumes.
  • Install a carbon monoxide alarm in your home. Not just related to winter fire, carbon monoxide alarms should be installed in your Connecticut home and tested at least once a month. Multiple detectors may be needed in some cases to stay safe. The layout of your home can effect the way smoke and heat move through your house, so Installing one detector per floor, including the basement, is a way to put safety first and avoid harmful contamination.
  • Your chimney and vents should be inspected by a qualified professional each year.

Should you happen to suffer a fire loss this season keep in mind that we offer 24-hour emergency restoration services.

Here at SERVPRO of Middletown/New Britain we have highly trained fire restoration technicians who are equipped to handle the worst fire damage. Not to mention, our SERVPRO technicians have the expertise to guide you through the overwhelming experience of fire damage.

For a stress free claims process, we'll work directly with your insurance company, helping to manage the insurance paperwork and process. Call 860-826-5169!

We’re ‘Here to Help!’

Is your Business Prepared for Potential Winter Storm Damage in Cromwell?

11/21/2019 (Permalink)

The lower part of a snow shovel moving a scoop of snow from a snow-covered sidewalk that is brick paved Preparing Your Business for Winter Storms in Advance Can Prevent Costly Emergencies

All too often, winter storms can strike without warning. As property owners, it is easy to keep pushing off maintenance and winter preparation for one more week, one more day, and then WHOOSH, all of a sudden, the snow and ice arrive in towns like Durham, CT in full force. 

It may seem tedious at first, but preparing your properties for winter is the best way to avoid winter-related damage and disaster. Being proactive (before disaster strikes) can save you hundreds, if not thousands of dollars. Taking precautionary measures is the best way to ensure that your Cromwell, CT property stays safe and secure throughout the long New England winter season.

Listed below are some important preparatory steps you can take to avoid property-related disasters:

Check your HVAC system: 

Most commercial property owners agree that one of the primary steps to take for winter preparedness is to have your HVAC systems checked. Checking your HVACs throughout the year is optimal practice, but the winter especially. Fix any issues and make sure your systems are running efficiently before the heart of winter.

Insulate water pipes:

Dealing with burst pipes is a nightmare. Throw in snow and ice, and the problem gets infinitely worse. Water damage (leaking roofs, flooded basements, and mold) can be both expensive and destructive. Thus, winterizing your water pipes and irrigation system is of the utmost importance. Be sure to hire a professional to conduct an inspection of all plumbing systems your commercial property, such as:

  • fire sprinkler systems
  • restroom plumbing
  • exposed pipes

Be sure to properly insulate all exposed pipes and shut off all water systems that are not being used during the winter.

Get rid of snow & ice: 

Ensure that your property is ice-free. Clean and salt all parking lots, sidewalks, stairs, and entrances (in and around your property). Keeping tenants and guests safe from black ice and slippery spots is a must!

All of the steps needed to prepare your property for winter can require and investment of time and money. However, in the long run, taking these precautions is the best course of action. All too often, we wait until problems are knocking at our door. Why wait to react to an emergency when you can be proactive and avoid it altogether?

Even with astute planning, winter can bring unwanted gifts to home and property owners. SERVPRO of Middletown/New Britain is locally owned and on 24-hour emergency call. In case of leaking roofs, basement flooding, ice damage, water damage and whatever else winter may throw at you, our highly trained restoration technicians will have your property back to pre-damage condition and get you back back in business during the holiday season.

Our SERVPRO Team is "Faster to any disaster" and just a phone call away! Call 860-826-5169.

 We are "Here to Help!"

Some of the Biggest Problems With New Britain Water Damage Situations

11/15/2019 (Permalink)

water leaking from radiator Whatever the source of water damage in your home, SERVPRO can help mitigate the situation and remediate the damage. Call right away.

Monitoring Makes Drying More Efficient in New Britain Homes

Hitting specific goals and milestones throughout a restoration project can help to keep New Britain homeowners informed about progress and educated about the steps necessary to recover their damaged properties. As challenging as water loss restoration can be, customers are more at ease with each phase of these efforts with tangible documentation of the drying, extraction, and cleaning processes. Our team uses brand-exclusive software known as DryBook to document and record our milestones with home restoration after a water loss incident.

Water damage in New Britain homes can vary from one property to the next in severity and needed actions, so having a useful tool that keeps our technicians, customers, and their respective insurance companies aware of conditions is vital to efficient results. The software does more than just detail the efforts of our SERVPRO team, however. There are many applications for this program.

Gathering Initial Data

Though the software that we use gets billed as an informative tool meant to showcase the progress of our drying and recovery efforts after a water loss incident, it is also the same program used to house all initial findings. Any damaged areas of the house, a running catalog of lost contents, and other vital information all become accessible to our SERVPRO technicians working on your house.

Documenting Readings 

Regular atmospheric and moisture content readings help to gauge the success of specific drying ventures, including the placement of equipment like dehumidifiers and high-velocity air movers. The results from readings can also determine how well specific units are performing in their given area of the water-damaged property. A slow moisture removal might indicate a need to try a different approach for efficient results.

Monitor Progress Towards Desired Results

Because moisture content and atmospheric readings get taken from the unaffected areas as well as the work zones, we can regularly compare these two findings to determine our progress in making water losses “Like it never even happened.”

Our DryBook software is exclusive to our brand and has become a vital tool in helping our customers, and our technicians, to always know the status of an active restoration project. When disaster strikes your home, you can count on our SERVPRO of Middletown / New Britain team to help however you need. Call us today at (860) 826-5129.

Click here for more information about the city of New Britain.