Recent Storm Damage Posts

Our Technicians Are Ready 24/7 To Restore Your New Britain Kitchen After A Flood

9/12/2019 (Permalink)

Our SERVPRO van outside a home Our team has the experience, expertise and equipment to restore your home after a flood. We act fast to prevent further damage.

What to Do When a Storm Causes Flood Damage in Your New Britain Kitchen

Severe storms can be frightening, but they can also cause flood damage to your New Britain home. In the case of your home, a thunderstorm rolled in with the change of season and brought heavy rain with it. The floodwaters entered your home through an open window, flooding your kitchen around the sink and counter toe-kicks.

Waking up to find a puddle in your New Britain kitchen, causing flood damage, is never a fun way to start your day. However, the quicker that you reach out for help, the better it can be for your home. Swiftly addressing any kind of water-based damage can prevent further damages from developing, such as mold damage. For this reason, and for the sake of being comfortable in your home, you should reach out for help right away.

Here at SERVPRO, we prioritize your schedule. Whenever you need us, night or day, weekend or weekday, it does not matter. Our technicians are available and ready to help.

We can arrive at your home within hours of your initial call, sporting our signature green vans or trucks. Our technicians always bring advanced industry-grade equipment to combat flood damage. Some devices that you may see include...

  • Wet/Dry Vacuums
  • Flood Drying Mats
  • Extractors
  • Dehumidifiers
  • Axial Fans
  • Heaters


Using all of these devices simultaneously creates an environment that encourages excess moisture to evaporate. Flood drying mats are particularly useful for hardwood floors, which could bubble, crack, split, or swell with the introduction of excess moisture.

Our SERVPRO technicians can start by removing the excess water with our wet/dry vacuums and extractors. Because the floor was so close to your cabinets, we can go ahead and remove the toe-kicks and pull any water out from underneath. Furthermore, we could also use thermal imaging technology to check for any hidden pockets of water. Once we finish removing the excess water, we can set up any drying equipment as needed, to return the moisture levels in your home to an adequate amount.

If a sudden and intense storm brings flood damage to your home, never wait. Get in contact with SERVPRO of Middletown / New Britain by phoning (860) 826-5169. No matter the time or day, we're ready to be there for you.

See more about New Britain.

Our Advanced Equipment Will Save Your Flood Damaged Home In New Britain

7/10/2019 (Permalink)

Our team is ready to provide quality restoration services throughout the Cromwell, Berlin, and Kensington areas, call today (860) 826-5169.

Flood Damage Equipment Used To Restore Your New Britain Home

The equipment used to perform flood damage restoration in your New Britain home has a significant part in the quality of the restoration you receive. Everything from vacuum cleaners to ozone machines, training to personality, all have a hand in providing excellent results.

It is essential for homeowners to learn everything about the type of flood damage affecting their New Britain property. You want to use skilled restoration technicians who are willing to answer any questions you might have to quell any concerns that come up during the restoration process. Knowing more about the type of equipment used can also be interesting.

SERVPRO technicians make sure that you understand what is happening in your home. We explain our services in detail and answer all of your questions before moving forward. Our equipment is essential to providing excellent results, even something as simple as our vacuum cleaners. We use lightweight vacuums designed with separate brush drive motor and vacuum motor that are perfect for dry, or embedded soil removal.

SERVPRO also uses portable and truck-mounted extraction units for cleaning carpets, upholstery, or removing standing water from your structure after a flood. With variable heat control, a separate solution tank & pump, vacuum, and waste recovery tank, our portable extractors hold up to 12 gallons of wastewater at a time. Out truck-mounted extractors and submersible sump pumps make removing copious amounts of water quicker and even more efficient than ever before.

SERVPRO’s drying technicians put dehumidifiers and air movers to work to remove unwanted moisture from your home. Dehumidifiers remove evaporated water from the air and provide a continuous supply of warm, dry air to the affected section, which speeds up the overall drying process. Air movers circulate the air produced by dehumidifiers throughout the structure and help enhance the evaporation process. Technicians strategically place this equipment to achieve the best possible results.

Contact our staff at SERVPRO of Middletown / New Britain to obtain full-service solutions and 24/hr emergency cleaning and restoration services that fit any situation that may occur on your property. Our team is ready to provide quality restoration services throughout the Cromwell, Berlin, and Kensington areas, call today (860) 826-5169.

For more about New Britain click here.

How Professional Flood Damage Remediation Professionals Protect Your Middletown Home

5/13/2019 (Permalink)

SERVPRO can help you save the water for warm activities at the pool, not in your kitchen.

Don't let stormwater push you around your home, call SERVPRO today. 

Springtime brings the rising of the Connecticut River in Middletown, the beautiful waterway capable of causing severe damage to a residential property in the area. Homeowners must take action to ensure that any flood waters that creep into the lower levels of their homes are eliminated appropriately. Merely allowing a seemingly minor incursion of water to drain away over days or weeks can result in severe primary and secondary damage.

When water from the river seeps into your Middletown home, flood damage occurs faster than you might believe. A swift response from our flood mitigation professionals can save both the contents and the structural components of your dwelling. Our crews operate every day of the year because water damage from flooding happens fast and progressively, worsening hour by hour if unresolved. When more than 24 to 48 hours pass mold damage can add to the devastation.

The answer to the flooding challenge is the expertise of our SERVPRO crews. Thoroughly trained by the Institute of Inspection, Cleaning, and Restoration (IICRC) to manage water removal and other aspects of flood remediation, our Water Damage Restoration Technicians (WDRT) use the restoration industry’s best practices to get standing water and residual moisture out of your home.

Flood waters are by definition contaminated, mixing with everything from sewage and dead animals to landscaping and road chemicals before they enter your home. The SERVPRO crews we send are familiar with containing and lawfully disposing of the polluted water. As we move from evacuating standing water to applied structural drying, expect the addition of advanced equipment like negative pressure air scrubbers to prevent the drift of airborne contaminants into unaffected areas of your home.

If possible, early on during the project SERVPRO considers a pack-out of furnishings and stored contents threatened by the floodwaters. Our team uses a detailed Content Claims Inventory Service (CCIS) to track items we move to our production facility. Specially trained technicians use innovative techniques to clean, dry and restore upholstery, documents and pictures, soft items like decor and stuffed toys, clothing, window treatments, and more.

SERVPRO of Middletown / New Britain invests in the equipment and the trained workforce needed for high-quality flood damage remediation. Call (860) 826-5169 day or night to set up an evaluation intended to return your property to pre-flooding condition.

To learn more about Middletown click here.

Winter storms are inevitable despite our best preparation efforts. What are the most common damages that winter storms cause to your Berlin, CT home?

11/30/2018 (Permalink)

The past few winters have been hit or miss. Some years we have been pummeled by feet of snow, other years have been relatively mild. However harsh or mild the winter season may be, we can always count on at least a handful of significant storms to deal with. Along with the snow we must clear from our driveways and the black ice we must be careful of on our streets and steps, these harsh winter storms can cause lasting damage to our homes and commercial properties.

Listed below are 2 of the most common types of Winter Storm damage as well as some money saving tips for each specific example...

     1. Roof Damage

Roof damage is very probable in winter months. Roofs bear all the weight of snowfall and are constantly bombarded with wind and ice. Ice dams can potentially occur which lead to leaks and structural damage. Ice dams form when snow on the roof melts, runs to the edge of the roof, and then refreezes, forcing water back up under the roof. If you find leaks in your roof, be proactive and call SERVPRO of Middletown/New Britain right away (860-826-5169).

Money-saving tips:

  • Immediately tack a tarp over the damaged area until qualified SERVPRO of Middletown/New Britain technicians arrive on the scene.
  • Remove snow on the roof as soon as possible to prevent new ice dams from causing damage.
  • Look into getting better attic insulation to prevent ice dams in the future.

     2. Gutter Damage

Ice dams can do damage to your home or commercial property’s gutter system as well as the roof. Ice dams build up on the edge of a roof and can pull gutters away from the roofline. Water that freezes inside gutters and downspouts can also cause significant damage to your gutter systems.

Money-saving tips:

  • Clean gutters before winter begins and remove ice dams as soon as you can.
  • The materials that you choose for your gutter system are different costs.  Research what material works best for you and your property.
  • Install a preventive gutter screen system to avoid debris from clogging your gutters and downspouts.

In case of any of the problems listed above affect your home or commercial property, trust the team that's 'Faster to any disaster.’  We’re just a phone call away and will promptly deal with any damage that the New England winter may bring to your home or commercial property.

Call 860-826-5169.

We’re ‘Here to Help!’

Your Haddam home has suffered fire damage. What does SERVPRO of Middletown/New Britain’s remediation process look like?

11/30/2018 (Permalink)

The last handful of blog posts have focused on household and commercial problems that occur frequently in the winter. A couple of posts gave helpful tips and advice about preparing your homes and commercial properties for winter, one went in depth about the causes of winter fires and the some simple, yet potentially life-saving, steps you can take to prevent any such disaster from ruining your holiday cheer.  What if the worst happens and a fire damages your property? Let’s go more in depth about the process: What do you do to remediate fire damage to your home or commercial property?

  • Create an escape route - Before any disaster strikes your home or property, it is best practice to have a prepared escape route and emergency plan. Creating a plan in advance and going over it with your family, tenants, and or employees will ensure that in case of an emergency, everyone will know what to do and where to go.
  • Make sure you and your family are safe - The first and most important step is self-explanatory. Make sure you and your family are safe. Any home that has suffered fire damage contains airborne toxins, smoke, and quite possibly structural damage that could pose serious risks. Make sure that you assess the damage and potential risk before returning to your home.
  • Call SERVPRO of Middletown/New Britain’s highly trained fire restoration technicians – Our SERVPRO of Middletown/New Britain professionals are on call 24/7 and are ready to remediate any fire damage your property has sustained. After the fire trucks have left the premises (if they were required) your Middletown home and belongings will likely have suffered fire damage, smoke damage, and more likely than not, water damage from the firefighting efforts.  SERVPRO technicians are equipped for fire, water, smoke, and mold cleanup and restoration. Our technicians have participated in extensive training of odor removal and deep cleaning of upholstery and carpet which are some of the most problematic effects of a fire.

In the event of a tragedy, the last thing families or property owners want to think about is the process of rebuilding. Working with most insurance companies, SERVPRO of Middletown/New Britain will make sure that you and your loved ones are treated with respect, courtesy, and empathy. Let us handle the dirty work and get your property back to pre-fire condition as quickly and efficiently as possible.

Stay on top of the winter season and its added threat of fires. Call 860-826-5169 and talk to our staff about your damage restoration needs!

We're always 'Here to Help!'

The Calm Before The Storm

9/17/2018 (Permalink)

"Pre" Pier

Hurricane season is here until the beginning of December. Being prepared during the calm period can extend great benefits. Though, there's no such thing as being too prepared for a natural disaster, we've compiled a list of things you might consider while getting ahead of a Hurricane:

  • GPS (If told to evacuate)
  • Evacuation plan
  • Cell phone with names/numbers of family, friends & Emergency contacts
  • Roadside Emergency Kit
  • Full tank of gas in your car
  • Access to local news/radio outlets
  • Flashlights & batteries/Lamps
  • First Aid Kit
  • Plenty of drinking water
  • Disposable plates, cups & eating utensils
  • Plenty of non-perishable food

Keep in mind that there are different Categories of Hurricanes and knowing them can be helpful when it comes to damage to your home/business as it relates to insurance coverage. Should your property suffer damage due to a Hurricane do not hesitate to contact our office in Middletown, CT to speak with one of our representatives. (860-826-5169)

We're always 'Here to Help!' 

Are you able to identify the source of water intrusion to your home?

3/14/2018 (Permalink)

Ground

If water is running from the base cabinets under the kitchen sink it would be safe to conclude that the source of water intrusion is the sink. However, contrary to this scenario, should flooding occur in an unfinished basement, it'd be difficult to draw a single conclusion as to what the source is.

In many instances (especially those where rainfall totals are high - or large amounts of snow is melting rapidly just outside the building structure) water may enter through a crack somewhere in the foundation. This type of loss is referred to as a "Groundwater loss" in our industry.

Sump pump failure can contribute immensely to these types of losses. 

Typically, Groundwater losses are not covered under standard Homeowners Insurance.

TIP: If you have a sump pump in your basement be sure to have a backup power generator in the event you lose power during a Storm. This will keep your sump pump going and may prevent a Groundwater loss!

Hurricane season ends November 30th! Are you prepared?

5/23/2017 (Permalink)

Summer

Atlantic hurricane season begins June 1, 2017 until November 30th. As a leader in damage restoration, we understand the importance of being 'Ready for whatever happens'. Below are some vital bits of information regarding hurricane stages & categories along with tips from our partners at the American Red Cross on how to keep your home and family safe before, during, and after a hurricane.

 

Hurricane Stages:

  • Tropical Disturbance (Tropical Wave) Thunderstorms with very little wind circulation.
  • Tropical Depression Thunderstorms with increased wind circulation
  • Tropical Storm Thunderstorms with sustained maximum winds, intensified to 39-73 mph
  • Hurricane Sustained maximum wind speed is 74 mph or greater

 

Saffir-Simpson Hurricane Wind Scale:

  • Category 1: 74-95 mphMinimal Damage
  • Category 2: 96-110 mph - Moderate Damage
  • Category 3: 111-129 mph - Extensive Damage
  • Category 4: 130-156 mph - Extreme Damage
  • Category 5: 157 mph or more - Catastrophic Damage

Learn how to keep your family safe during a hurricane: Hurricane Safety

...Additional Emergency Supplies

1/23/2017 (Permalink)

Cash

Once you have gathered the supplies for a basic emergency kit, you may want to consider adding the following items:



  • Prescription medications and glasses

  • Infant formula and diapers

  • Pet food and extra water for your pet

  • Cash or traveler's checks and change

  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container.

  • Emergency reference material such as a first aid book or free information from this web site.

  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.

  • Complete change of clothing including a long sleeved shirt, long pants and sturdy shoes. Consider additional clothing if you live in a cold-weather climate.

  • Household chlorine bleach and medicine dropper – When diluted, nine parts water to one part bleach, bleach can be used as a disinfectant. 

  • Fire extinguisher

  • Matches in a waterproof container

  • Feminine supplies and personal hygiene items

  • Mess kits, paper cups, plates, paper towels and plastic utensils

  • Paper and pencil

  • Books, games, puzzles or other activities for children


*Source: ready.gov

CAUTION: Tips on keeping your walkways clean and safe!

12/30/2016 (Permalink)

Snow covered sidewalk

Keeping your walkways clean and safe this season can prove to be a challenge with family and friends home for the season. That being said, there is a number of things you can do to prevent ice from forming, or to get it to disappear quickly. Follow these simple tips:

  • Shovel snow in a timely manner - There is no better way of preventing ice than shoveling your walkways as soon as possible. The longer the snow sits, the higher chance for ice to form.
  • Shovel away from your walkway - By shoveling away from your walkway you will prevent melting snow from melting onto your walkways and creating puddles that will eventually turn into ice.
  • For temperatures below freezing but above 15 degrees Fahrenheit - Use Rock Salt.  Rock salt lowers the freezing point and prevents ice from forming.
  • For temperatures below 15 degrees Fahrenheit - Use Calcium Chloride also known as De-Icer. Calcium Chloride also lowers the freezing point but it works until about 0 degrees.
  • Sand - Place sand over any slick areas as it helps to creates traction.

Stay safe this Winter & remember, we're always 'Here to Help'!

Protecting your Cats & Dogs during Cold Weather? 5 tips to keep your pets safe!

12/13/2016 (Permalink)

House pet

Keep pets indoors when temperatures drop. Pets are sensitive to extreme cold, which puts them at high risk for hypothermia.

Short haired pets may feel comfortable wearing a sweater & booties when outdoors on walks. When salt & ice melt are applied to icy/snow covered areas, cleaning your pet’s paws & stomach with a warm wet cloth can prevent irritation.

  1. Limit baths when temperatures are low. Pets are at higher risk of flaky, dry skin.
  2. Keep your pets away from anti-freeze spills to avoid poisoning.
  3. Make sure your pets have plenty of food & water during the cold weather months. They burn more energy trying to stay warm.
  4. Avoid leaving your pets in the car. 
  5. Keep your pets indoors when necessary. Remember, if you’re cold, it’s likely your pet is cold too!

Hurricane Preparedness!

6/1/2016 (Permalink)

Atlantic Hurricane

It's officially Hurricane Season! Are you prepared? 

The American Red Cross has offered great tips for business & home owners.

  • Listen to a NOAA Weather Radio (Available on the Red Cross Store) for critical information from the National Weather Service (NWS).
  • Check your disaster supplies. Replace or restock as needed.
  • Bring in anything that can be picked up by the wind (bicycles, lawn furniture).
  • Close your windows, doors and hurricane shutters. If you do not have hurricane shutters, close and board up all windows and doors with plywood.
  • Turn your refrigerator and freezer to the coldest setting. Keep them closed as much as possible so that food will last longer if the power goes out.
  • Turn off propane tank.
  • Unplug small appliances.
  • Fill your car’s gas tank.
  • Create a hurricane evacuation plan with members of your household. Planning and practicing your evacuation plan minimizes confusion and fear during the event.
  • Find out about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs and make plans for your pets to be cared for.
  • Obey evacuation orders. Avoid flooded roads and washed out bridges.
Did you know?...Standard homeowners insurance doesn’t cover flooding. It’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov If your home or buisness suffers a water loss due to flooding don't hesitate. Call us at 860-826-5169.