Water Damage Repair and Restoration

We understand how quickly a water loss incident can get out of control, so we stay prepared to respond to these emergencies as they occur. We have a growing inventory of recovery tools and equipment to help our customers through any situation their home or business might face. While we might specialize in toilet overflows, burst pipes, and appliance leaks, we have the expertise and the equipment to handle an emergency from any source.

As a member of a Large Loss Recovery Team (LLRT) and as a firm accredited by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), we can approach all water loss incidents with confidence and experience. We have a growing roster of qualified technicians to help in every branch of recovery from drying and cleanup to antimicrobial efforts and reconstruction. No matter how water damage can affect your home or business throughout Middlesex County, you can always depend on the fast response and the expertise of our SERVPRO professionals.

Have Water or Flood Damage?
Call Us Today – (860) 826-5169

Locally Owned Company with National Resources

SERVPRO of Middletown / New Britain is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of Middletown / New Britain?

fast response to water damage

We’re Faster to Any Size Disaster

We’re dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored for the specific conditions. However, the overall water restoration process remains the same. The steps below detail our restoration process for the typical water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration