What our Customers say...


Excellent service. Extremely helpful. No complaints at all.

Guys were great with all they did.

Great Rep. Extremely positive experience.

They were great - kind & professional.

Extremely helpful and friendly & cooperative!

Response time was excellent. Team was on location within less than one hour.

Great job & courteous, hardworking crew.

Thank you for your patience during the settlement process of my claim.

Amazing job-life saver-Thank you!

Very pleased! Very professional, extremely satisfied with the work! Will refer SERVPRO!

Everyone I talked to was wonderful & knowledgeable. Many thanks!

I STRONGLY recommend the Middletown, CT crew!

Excellent work! Professional staff!

Hoping not to need any help down the line! If we do though, I would call you folks.

Totally Professional, great ambassadors of your company. Great work too!

The crew was professional and kind! Thank you!

Thank you for coming out so soon! We highly recommend your company!

The workers were great! 

Thank you for being there for us when we needed you most. We will definitely use you in the future!

The team was very professional throughout the entire process! Thanks so much!

Thank you for taking care of my mold problem and for being considerate of my health issues. 

The guys did a fantastic job!

They did a great job!

Thank you to all those involved in helping us. I was pleased with and reassured by SERVPRO's Professionalism!

The performance of the team I worked with was great. The staff that came to my house was polite and the work they did was amazing! I would highly recommend them to anyone.

Guys on-site were great!

Service was excellent! Five star!

The job was cleaned up properly, professionally and entirety by professional, knowledgeable, courteous staff.

Great job!

SERVPRO was very customer friendly. Your staff worked with my schedule. Thank you!

I'm satisfied with the work performed!

...Thank you and your team for bailing us out...based on what you did for us, we will recommend your team hands down!

- J.T. Vice President

I am impressed!...SERVPRO of Middletown/New Britain took care of everything...answered all our questions & did an amazing job from beginning to the end...Professional amazing customer service!!!

...Very helpful & professional.

...The SERVPRO staff responded very quickly which was very much appreciated. They did a great job on the cleanup. I would definitely go to SERVPRO if the need arose in the future.

They went out of their way to protect my tenant's belongings during the remediation process.

The guys did a fantastic job of cleaning up and I would recommend SERVPRO to anyone who asked.

I am very pleased with the services that you provided and will definitely call you if I should be in need of help on another project.

Carl is terrific! He carefully & completely removed the mold and worked late to make sure he met our deadline (with house sitters coming). His work went beyond what I expected...