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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why SERVPRO Restores Flood Damage in Middletown Faster

6/16/2019 (Permalink)

This is why you need SERVPRO.

Why let any flood damage ruin your day? Call SERVPRO today!

Flooding can happen any time, whether it is the result of a severe weather event such as a hurricane or regular occurrences such as torrential downpour. What matters is the steps you take after the incident to restore the property to its preloss state. We aim to provide fast results as part of our professional flood mitigation services, so our crews undergo regular training to equip them with the necessary skills.

The effect an incident of flood damage in Middletown has on your property might depend on the time you take to respond. Since water migrates through gravity action and absorption by porous materials, taking too long can worsen the situation. Even in situations when it is not possible to remove the intruding water, trying other solutions is crucial. Our SERVPRO technicians respond fast because we have fully equipped storm trailers ready to deploy at a moment's notice. We also arrange for contents pack outs to our climate-controlled warehouses in case we cannot remove water fast enough.

Removing water from a flooded home requires skills and the right equipment. Some tasks require more than one type of equipment to accomplish. For example, after using a water extractor or a pump to lift water from the floors, other equipment such as injecti-dry systems might be necessary to remove water trapped in wall cavities or other concealed areas. Our SERVPRO teams have a wide range of equipment in our production trucks to ensure we finish the process fast and minimize any teardown done to the structure.

Most flooding incidents leave houses heavily soiled and contaminated, especially when the intrusion involves groundwater. While it is possible to clean most of the affected items, for the highly porous ones, the best option is disposal because it is not possible to remove all traces of contamination. Our SERVPRO technicians have vast experience cleaning up flooded homes, so we identify items for cleaning and those that require disposal immediately. We remove carpets, pad, and insulation, among other materials.

For a quicker restoration of your flooded home, call SERVPRO of Middletown / New Britain to help. You can call us at (860) 826-5169 any time. We're Faster To Any Size Disaster.

If you would like to see more about Middletown, Ct click here.

We Have The Specialized Equipment Necessary For Middletown Flood Damage Restoration

6/3/2019 (Permalink)

You can trust our team, we are dedicated to responding immediately when you need help.

SERVPRO Streamlines Commercial Flood Damage Cleanup in Middletown for Less Downtime

Water damage of any type is disastrous for your business. Along with the structural damage and loss of contents, there are secondary issues such as mold and foul odors that can occur — worst of all, the downtime of the business or organization during remediation.

When SERVPRO works on commercial flood damage for Middletown business properties, our goal is two-fold. We have streamlined the process for mitigation of water damage, so there is as little downtime as possible for your business, and through our proprietary methods, we can restore more contents that previously may have been written off as a loss.

Upon arrival at the site, we immediately scope the property to ascertain all areas of water migration and begin extraction efforts as fast as possible. SERVPRO has specialized equipment for water extraction such as weighted extractor heads that pushes deeply embedded water to the surface for removal or highly maneuverable Rover stand-on units that use the weight of the technician to force the water upwards for fast extraction.

Our technicians spend time removing as much water as possible from the property because this extra effort significantly speeds the time need to dry the property. Whenever possible, we attempt to dry large furnishings in place by placing them on blocks, so there is as little disruption as possible to work environments.

Mold and foul odors after mitigation a water loss event and our technicians hold numerous certifications in the restoration sciences including Odor Control Technician and Mold Remediation Specialist. We know the signs of potentially favorable conditions for mold and how to inhibit mold colonies from setting up home. Our technicians have different techniques and equipment for neutralizing any residual odors, so your business or organization smells as fresh and clean as it looks.

Our goal is to assist property owners in mitigation commercial flood damage and get back to normal operations with as little disruption as possible. Contact SERVPRO of Middletown / New Britain at (860) 826-5169, we have the tools and training to handle any type of damage from flooding and arrive soon after your initial call because We're Faster to Any Size Disaster.

For more information on transportation in Middletown, click here.

Our Technicians Will Respond Quickly To Your New Britain Home After A Fire

5/25/2019 (Permalink)

Give our SERVPRO of Middletown / New Britain rapid response team a call 24/7 at (860) 826-5169.

Fast Response To New Britain From Trained Fire Loss Professionals

When fire loss incidents occur in your New Britain house, time is of the essence to get qualified and experienced professionals to your address to begin overcoming these effects and returning your property to normal. While there are multiple facets to the recovery that your home needs, you do not need to seek out the assistance of a dozen different restoration outfits specializing in various niches of the mitigation and recovery that your home requires. Our professionals have unique qualifications and continued training to make them among the most knowledgeable in the industry for whatever fire loss effects have damaged your house.

Our experts strive to provide each client with the most experienced and confident professionals to overcome fire damage in their New Britain properties. A disaster like this can often be stressful and traumatic, so it is important to get the right personnel started on effective mitigation and recovery tactics as quickly as possible. Our SERVPRO professionals arrive with a wide array of tools and machines designed to begin overcoming the damaging effects of a fire with our initial visit to the property.

Our SERVPRO team undergoes extensive training through the Institute of Inspection Cleaning and Restoration Certification (IICRC) to become accredited Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT.) Both of these certifications can help to address different facets of recovery in your damaged house.

In addition to the extensive training required to obtain certification through the IICRC, our team also continues their education in their respective fields through both in-house and online training and coursework opportunities. These additional programs can help our entire team of professionals to stay knowledgeable with the changing tactics, equipment, and approaches to restore fire loss efficiently and effectively.

We know that a fast response in these emergencies is critical, but even more important is providing our customers with a team of restoration specialists that can confidently address the effects of a fire loss in their home. Give our SERVPRO of Middletown / New Britain rapid response team a call 24/7 at (860) 826-5169.

Click here for more about New Britain.

How Professional Flood Damage Remediation Professionals Protect Your Middletown Home

5/13/2019 (Permalink)

SERVPRO can help you save the water for warm activities at the pool, not in your kitchen.

Don't let stormwater push you around your home, call SERVPRO today. 

Springtime brings the rising of the Connecticut River in Middletown, the beautiful waterway capable of causing severe damage to a residential property in the area. Homeowners must take action to ensure that any flood waters that creep into the lower levels of their homes are eliminated appropriately. Merely allowing a seemingly minor incursion of water to drain away over days or weeks can result in severe primary and secondary damage.

When water from the river seeps into your Middletown home, flood damage occurs faster than you might believe. A swift response from our flood mitigation professionals can save both the contents and the structural components of your dwelling. Our crews operate every day of the year because water damage from flooding happens fast and progressively, worsening hour by hour if unresolved. When more than 24 to 48 hours pass mold damage can add to the devastation.

The answer to the flooding challenge is the expertise of our SERVPRO crews. Thoroughly trained by the Institute of Inspection, Cleaning, and Restoration (IICRC) to manage water removal and other aspects of flood remediation, our Water Damage Restoration Technicians (WDRT) use the restoration industry’s best practices to get standing water and residual moisture out of your home.

Flood waters are by definition contaminated, mixing with everything from sewage and dead animals to landscaping and road chemicals before they enter your home. The SERVPRO crews we send are familiar with containing and lawfully disposing of the polluted water. As we move from evacuating standing water to applied structural drying, expect the addition of advanced equipment like negative pressure air scrubbers to prevent the drift of airborne contaminants into unaffected areas of your home.

If possible, early on during the project SERVPRO considers a pack-out of furnishings and stored contents threatened by the floodwaters. Our team uses a detailed Content Claims Inventory Service (CCIS) to track items we move to our production facility. Specially trained technicians use innovative techniques to clean, dry and restore upholstery, documents and pictures, soft items like decor and stuffed toys, clothing, window treatments, and more.

SERVPRO of Middletown / New Britain invests in the equipment and the trained workforce needed for high-quality flood damage remediation. Call (860) 826-5169 day or night to set up an evaluation intended to return your property to pre-flooding condition.

To learn more about Middletown click here.

Water Loss, High Humidity in Your Middletown Home? Just Contact SERVPRO for Professional Removal and Drying

5/1/2019 (Permalink)

High Humidity during a Water Loss in Your Middletown Home? Better Call SERVPRO for Cleanup and Restoration

Why Balanced Drying is Necessary after Water Damage in Middletown

After an incidence of water loss, your primary concern may be whether it is possible to dry all affected areas as soon as possible. While speed is essential when dealing with water damage, there is a need to balance the drying process to avoid other problems. We offer professional water damage mitigation that ensures balanced drying of your Middletown home.
 
For faster drying after an incident of water damage in Middletown, there is a need to increase temperature levels, boost air movement and extract moisture from the air. Balancing all these aspects is necessary for optimum drying. If the air movements and temperature levels are high, but the rate of extraction is too low, condensation can happen, transferring damage to other areas. Optimum temperatures are also necessary because warmer air holds more moisture increasing the evaporation rate. Our SERVPRO technicians use portable heaters or other sources of heat to maintain temperature around 70 to 90 degrees. We also make calculations to determine the number of dehumidifiers and air movers to use.
 
Porous materials such as wood in floors and other fixtures absorb water and swell. Leaving such water unaddressed can cause long-term problems such as warping, rotting or buckling. Fast drying, on the other hand, can cause cracking or splintering of floorboards. Our SERVPRO technicians use moisture meters to determine the actual levels of wetness in such materials allowing us to determine the correct rate of drying to deal with the effects of water damage "Like it never even happened."
 
It can be harder to dry property if the water damage results from a weather event because humidity levels might be high outside the house. Opening windows during the drying process to ventilate the rooms can lengthen the process by allowing moisture from outside the structure to filter inside. An unusual, but never desired effect, is "inside rain" when this high level of water vapor condenses. Our SERVPRO technicians use thermo-hygrometers to take moisture readings inside and outside the structure before starting the drying process to determine whether to use a closed drying system. We can also create drying chambers by hanging plastic sheets around the affected areas. The final walk-through with our client is done once we have reached our drying goals.
 
For balanced drying after incidents of water damage, call SERVPRO of Middletown / New Britain to assist. You can reach us at (860) 826-5169 any day.

More about our city by clicking right here.

After A Fire In Your Middletown Kitchen Call Our Team For Help!

4/25/2019 (Permalink)

Our team is available 24/7 to mitigate damage to your residence.

Mitigating Oven Fire Damage In A Middletown Kitchen

Easter Sunday is a perfect day for sitting the family down for a nice supper. However, when food scraps on your oven's heating element catch fire, it can cause fire damage and foul odors that are unappetizing for any family get-together.

If roasting your Easter ham results in accidental fire damage in your Middletown kitchen, SERVPRO technicians stand ready to assist you and restore your home to its preloss condition. “Like it never even happened.” Our professionals know that emergencies do not wait for regular business hours, so we are available 24/7, including all holidays. No matter what your emergency is, our response is immediate, and we can have a team out to evaluate the damage in your home within hours. Quick response to disasters is key to preventing long-term damage and property loss.

When proteins from meats such as ham are burned in a fire, it can impart a foul odor and nearly-invisible residues that can cause staining to some surfaces if left unchecked. SERVPRO technicians can thoroughly clean surfaces in your kitchen to mitigate odor while cleaning soot. This step is also vital to ensuring the effectiveness of deodorization and preventing residue from corroding plastics and metals in your home. Our technicians also use agitating tools and portable vacuums to clean out your kitchen's vents to prevent the spreading of odors.

Our team has a bevy of tools available for deodorization, such as HEPA air scrubbers that can catch particles from surfaces and in the air as small as 0.3 microns. Odor control technicians can use thermal foggers expel a dry, smoke-like solvent that binds with particles to eliminate odors at the source. After deodorizing, ventilation box fans are used to cycle air through the home quickly to remove odors and ensure that the air indoors is clean.

SERVPRO of Middletown / New Britain is Faster to Any Size Disaster, so if you need our services, call (860) 826-5169. Our team is available 24/7 to mitigate damage to your residence.

Click here for more about Middletown.

Revolutionize Your Fire Damage Remediation Process in Middletown With SERVPRO

4/21/2019 (Permalink)

Fire damage can be quite alarming. Contact SERVPRO right away to be your partner through the remediation process.

Professional Fire Damage Remediation Makes All the Difference in Middletown

Whether the fire that starts in your Middletown home seems small and quickly contained or large and raged through a significant portion of your dwelling the next step is the same. You need to engage the services of a reputable disaster remediation company, one that specializes in fire remediation but also offers a full spectrum of services. Our team of managers and IICRC-trained technicians are up to any tasks needed.

Fire damage in your Middletown dwelling might seem minor or be catastrophic, but either way, our seasoned employees evaluate every space in the house. The residues fire creates can spread far from even a smaller blaze. Failing to investigate for damage throughout the entirety of the building places building materials and contents at risk of progressive deterioration. The smoke and soot that moves inside your home deposit highly corrosive substances that discolors surfaces, tarnishes metal, etches glass, and destroys wood and cellulose-based materials.

SERVPRO crews evaluate the characteristics of the soot soiling surfaces and decide what types of cleaners, tools, and methods to use to remove it. Ashy paper and wood-based soot vacuums and dry sponges up well. Thick, sticky soot from burning fabrics, plastics, and electrical cords needs wetting agents and surfactants to loosen the grime and agitation to eradicate it. Protein-based soot responds to solvents, its thin, varnish-like coating hard to dislodge without abrasive action.

When charring is deep, we might need to remove some building materials before final restoration. When it is light or moderate, deep cleaning including scraping down a few layers can reveal satisfactory results. SERVPRO also searches for charred bits everywhere in your home, especially in hidden cavities, because failing to remove even small remnants of the fire causes odors to linger.

Deodorization of your home is essential regardless of how large or small the original fire. SERVPRO technicians master a multi-step protocol that eventually eliminates the smell of the fire residues. If deep cleaning and debris disposal does not rid your home of odors, we consider using advanced technology like thermal foggers, ozone machines, or hydroxyl generators. This equipment works in different ways to chemically change the odor-bearing particles, rendering them neutralized and scentless.

Rely on the highly-qualified team at SERVPRO of Middletown / New Britain to manage any fire damage. Contact us by calling (860) 826-5169 day or night, every day of the year.

Click here for more information about the city of Middletown.

When Your Middletown Home Experiences Water Damage, Our Crew Is Here To Help!

4/10/2019 (Permalink)

Call us at (860) 826-5169 and let us prepare your home for the upcoming months; we work hard to make it look “Like it never even happened.”

Is Your Middletown Home Ready For Spring?

Enduring long winter months makes us appreciate the beauty of spring and summer even more, and we eagerly await their arrival. Our home also goes through its seasonal adjustments, and this can sometimes cause water damage as pipes freeze and then thaw, leaving us with leaks, wet wall cavities, and living areas. Thankfully, professional help to restore your home and protect it from the elements is just a phone call away.

SERVPRO is your best ally when there is water damage to your home in Middletown. Our services begin the minute you call our 24-hour hotline, and our Green Fleet is dispatched to your home. Upon arrival, we assess the extent of the damage and identify areas of priority for our team. Timing is vital when dealing with the aftermath of a leak, and the best way to mitigate your losses is to reduce the time water is saturating the structure of your home and your belongings.

Most homeowners may not realize that water extraction is not a one-size-fits-all approach. Our SERVPRO crew pays close attention to the affected surfaces and employs specialized equipment to restore appropriate moisture levels. Leaving a surface excessively dry, for example, a hardwood floor can cause further damage which is also true for excessive moisture, which can cause buckling. Monitoring the humidity level of each material is of paramount importance in our work. When extracting water, our SERVPRO team may use different types of pumps, from truck-mounted to handheld ones, all to achieve the optimal extraction for the surface we are cleaning. Our work is not complete until we also dry each surface thoroughly. Drying could include a technique in which we drill holes into your walls to encourage air movement into your wall cavities to ensure no water deposit is left unaddressed.

SERVPRO of Middletown / New Britain is at your disposal to make sure your home is ready to leave winter behind. Call us at (860) 826-5169 and let us prepare your home for the upcoming months; we work hard to make it look “Like it never even happened.”

Click here for more about Middletown.

Mold Remediation in East Haddam, CT. Helping Residents with Their Remediation Needs!

12/27/2018 (Permalink)

Many of us can identify the smell of mold or what appears to be mold, but identifying mold visually can be a little tricky. While black mold is common and sometimes easier to spot, mold comes in an array of colors and species. 

Mold is typically found in dark, damp areas and areas with high levels of moisture, such as bathrooms & attic spaces. As mold spores are everywhere, they easily cling to organic material like wood especially when exposed to moisture. Here at SERVPRO of  Middletown/New Britain we have the expertise and equipment to remediate mold before it spreads further. In any instance, any source of moisture should be addressed before mold remediation can begin. Otherwise, mold will likely come back.

For a professional visual mold assessment of your East Haddam home, call our office at 860-826-5169.

We’re Here to Help®!                    

Fire Damage near East Hampton, CT? SERVPRO of Middletown/New Britain can help!

11/30/2018 (Permalink)

Water & fire damage can leave powerful odors behind. Once the Fire Department leaves you’re left to put the pieces back together. Here at SERVPRO of Middletown/New Britain we have ‘state of the art’ equipment to remove airborne contaminants and control air quality.

When it comes to fires, soot and smoke particles tend to settle on carpets, furniture, walls and other flat surfaces. While plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled.

After you suffer a fire loss you need a quick response. SERVPRO of Middletown/New Britain offers 24-hour emergency services to ensure that your home is efficiently restored to preloss condition. We have the training & technology to prevent secondary damage to floors, and other building materials. From Kensington to East Haddam, we serve your Connecticut town. 

Call us with your emergency needs at 860-826-5169! We’ll walk you through the entire fire restoration process from start to finish. Trust the team that’s ‘Faster to any size disaster!’

We’re ‘Here to Help!’      

Winter storms are inevitable despite our best preparation efforts. What are the most common damages that winter storms cause to your Berlin, CT home?

11/30/2018 (Permalink)

The past few winters have been hit or miss. Some years we have been pummeled by feet of snow, other years have been relatively mild. However harsh or mild the winter season may be, we can always count on at least a handful of significant storms to deal with. Along with the snow we must clear from our driveways and the black ice we must be careful of on our streets and steps, these harsh winter storms can cause lasting damage to our homes and commercial properties.

Listed below are 2 of the most common types of Winter Storm damage as well as some money saving tips for each specific example...

     1. Roof Damage

Roof damage is very probable in winter months. Roofs bear all the weight of snowfall and are constantly bombarded with wind and ice. Ice dams can potentially occur which lead to leaks and structural damage. Ice dams form when snow on the roof melts, runs to the edge of the roof, and then refreezes, forcing water back up under the roof. If you find leaks in your roof, be proactive and call SERVPRO of Middletown/New Britain right away (860-826-5169).

Money-saving tips:

  • Immediately tack a tarp over the damaged area until qualified SERVPRO of Middletown/New Britain technicians arrive on the scene.
  • Remove snow on the roof as soon as possible to prevent new ice dams from causing damage.
  • Look into getting better attic insulation to prevent ice dams in the future.

     2. Gutter Damage

Ice dams can do damage to your home or commercial property’s gutter system as well as the roof. Ice dams build up on the edge of a roof and can pull gutters away from the roofline. Water that freezes inside gutters and downspouts can also cause significant damage to your gutter systems.

Money-saving tips:

  • Clean gutters before winter begins and remove ice dams as soon as you can.
  • The materials that you choose for your gutter system are different costs.  Research what material works best for you and your property.
  • Install a preventive gutter screen system to avoid debris from clogging your gutters and downspouts.

In case of any of the problems listed above affect your home or commercial property, trust the team that's 'Faster to any disaster.’  We’re just a phone call away and will promptly deal with any damage that the New England winter may bring to your home or commercial property.

Call 860-826-5169.

We’re ‘Here to Help!’

Your Haddam home has suffered fire damage. What does SERVPRO of Middletown/New Britain’s remediation process look like?

11/30/2018 (Permalink)

The last handful of blog posts have focused on household and commercial problems that occur frequently in the winter. A couple of posts gave helpful tips and advice about preparing your homes and commercial properties for winter, one went in depth about the causes of winter fires and the some simple, yet potentially life-saving, steps you can take to prevent any such disaster from ruining your holiday cheer.  What if the worst happens and a fire damages your property? Let’s go more in depth about the process: What do you do to remediate fire damage to your home or commercial property?

  • Create an escape route - Before any disaster strikes your home or property, it is best practice to have a prepared escape route and emergency plan. Creating a plan in advance and going over it with your family, tenants, and or employees will ensure that in case of an emergency, everyone will know what to do and where to go.
  • Make sure you and your family are safe - The first and most important step is self-explanatory. Make sure you and your family are safe. Any home that has suffered fire damage contains airborne toxins, smoke, and quite possibly structural damage that could pose serious risks. Make sure that you assess the damage and potential risk before returning to your home.
  • Call SERVPRO of Middletown/New Britain’s highly trained fire restoration technicians – Our SERVPRO of Middletown/New Britain professionals are on call 24/7 and are ready to remediate any fire damage your property has sustained. After the fire trucks have left the premises (if they were required) your Middletown home and belongings will likely have suffered fire damage, smoke damage, and more likely than not, water damage from the firefighting efforts.  SERVPRO technicians are equipped for fire, water, smoke, and mold cleanup and restoration. Our technicians have participated in extensive training of odor removal and deep cleaning of upholstery and carpet which are some of the most problematic effects of a fire.

In the event of a tragedy, the last thing families or property owners want to think about is the process of rebuilding. Working with most insurance companies, SERVPRO of Middletown/New Britain will make sure that you and your loved ones are treated with respect, courtesy, and empathy. Let us handle the dirty work and get your property back to pre-fire condition as quickly and efficiently as possible.

Stay on top of the winter season and its added threat of fires. Call 860-826-5169 and talk to our staff about your damage restoration needs!

We're always 'Here to Help!'

What winter services does SERVPRO of Middletown/New Britain offer to Home & Commercial property owners?

11/27/2018 (Permalink)

SERVPRO of Middletown/New Britain is the premiere restoration service in Connecticut. Though locally owned, SERVPRO is part of a national network with over 1,700 franchises spread throughout the country.

Serving the towns of Middletown, New Britain, Cromwell, Berlin, Kensington, East Hampton, East Haddam, Haddam, Durham, and Middlefield SERVPRO of Middletown/New Britain has you covered for anything that winter throws at you: water and fire damage, storm damage, mold remediation…  

We proudly and quickly arrive on site to deal with the worst that winter has to offer. With 24-hour emergency service, you are always a phone call away from receiving speedy, efficient, and professional help to clean up any mess.

Our SERVPRO technicians are trained to handle leaks, flooded basements, and fire damage. When leaks and floods occur, mold is never far behind. Damage from ice, melting snow, and wet conditions all are optimal environments for mold to grow.  It only takes a small leak for mold to form in in your East Haddam house or business. Our technicians utilize specialized training, equipment, and expertise to remediate mold infestations.  

Please feel free to read through the other blog posts from this month. Along with helpful tips about how to prepare your home for winter and the remediation processes in case any of the above mentioned problems do arise this winter in your homes and commercial properties, the previous posts go into more depth about the process.

Here at SERVPRO of Middletown/New Britain, we know what it’s like to have disaster strike.  That’s why we’re ‘faster to any size disaster’! The most important creed we work by is making sure that you, the customer, is happy and satisfied with our services. Our SERVPRO technicians will travel to your home as quickly as possible to assess any damages, come up with a plan of action, and remediate any problems winter may bring. We will proudly make sure that your home is restored to its pre-damage condition, “Like it never even happened.”

Stay on top of winter, but if winter gets the best of you call 860-826-5169 and talk to our SERVPRO staff to mitigate any damage to your home or commercial property!

We're always 'Here to Help!'

Is your Cromwell Commercial Property ready for winter?

11/27/2018 (Permalink)

All too often winter strikes without warning. As property owners it’s easy to keep pushing off maintenance and winter preparation for one more week, one more day, and then WHOOSH, all of a sudden, the snow and ice arrive in towns like Durham, CT in full force.  

It may seem tedious at first, but preparing your properties for winter is the best way to avoid winter related damage and disaster. Being proactive (before disaster strikes) can save you hundreds, if not thousands of dollars. Taking precautionary measures is the best way to ensure that your Cromwell, CT property stays safe and secure throughout the long New England winter season.

Listed below are some of the most important preparatory steps you can take to avoid property related disasters:

Check your HVAC system: 

Most commercial property owners agree that one of the most important steps to take for winter preparedness is to have your HVAC systems checked. Checking your HVACs throughout the year is optimal practice, but the winter especially. Fix any issues and make sure your systems are running efficiently before the heart of winter.

Insulate water pipes:

Dealing with burst pipes is a nightmare. Throw in snow and ice and the problem gets infinitely worse. Water damage (leaking roofs, flooded basements, and mold) can be both expensive and destructive. Thus, winterizing your water pipes and irrigation system is of the utmost importance. Be sure to hire a professional to conduct an inspection of all your commercial property’s water systems:

  • sprinkler system
  • plumbing
  • exposed pipes

Be sure to properly insulate all exposed pipes and shut off all water systems that aren’t being used during the winter.

Get rid of snow & ice: 

Ensure that your property is ice free. Clean and salt all parking lots, sidewalks, stairs, and entrances (in and around your property). Keeping tenants and guests safe from black ice and slippery spots is a must!

All of the steps needed to fully prepare your property for winter are costly, both in terms of time and money. However, in the long run, taking these precautions is the best course of action. All too often we wait until problems are knocking at our door. Why be reactive when you can be proactive?

Even with astute planning, winter can bring unwanted gifts to home and property owners. SERVPRO of Middletown/New Britain is locally owned and on 24-hour emergency call. In case of leaking roofs, basement flooding, ice damage, water damage and whatever else winter throws at you, our highly trained restoration technicians will have your property back to pre-damage condition and get you back to focusing on what’s most important during the holiday season.

Trust the team that's 'Faster to any disaster' and just a phone call away! Call 860-826-5169.

We’re ‘Here to Help!’

Keep your Durham home safe from Fire Damage this winter!

11/27/2018 (Permalink)

As winter is starting to settle in Durham, CT, it brings along with it blizzards, ice damage, basement flooding, water damage and leaking roofs.  It may seem ironic, but winter is the season in which the majority of home fires occur. As a matter of fact, more than half of all home heating fires occur during December, January, and February. Heating equipment is a cause in nearly 1 out of every 7 home fires. We all have enough on our plates dealing with the effects of snow & ice, and fires are the last thing we want to think about.

Listed below are several easy steps we can all take to prevent fires from ruining the holiday season:

  • Keep all flammable materials at least 3 feet away from any heat source. Heat sources can include, but are not limited to, fireplaces, wood stoves, radiators, space heaters, and heated blankets. Take a quick look around any of the listed heat sources and read the product labels of all items next to the heat sources. If you’re using a space heater, make sure you plug only 1 heater into an electrical outlet at a time.
  • Keep portable generators outside and away from all windows. A good rule of thumb is to keep generators as far from your home as possible, but be sure to keep them at a minimum of 15 feet away from your home. In addition to the fire hazard they present, they also emit carbon monoxide fumes.
  • Install a carbon monoxide alarm in your home. Not just related to winter fire, carbon monoxide alarms should be installed in your Connecticut home and tested at least once a month. Depending on the layout of your home, it may be a good idea to buy multiple detectors to stay safe. Installing one detector per floor, including the basement, is a way to put safety first and avoid harmful contamination.
  • Have a qualified professional clean and inspect your chimney and vents every year.

Should you happen to suffer a fire loss this season keep in mind that we offer 24-hour emergency restoration services.

Here at SERVPRO of Middletown/New Britain we have highly trained fire restoration technicians who are equipped to handle the worst fire damage. Not to mention, our SERVPRO technicians have the expertise to guide you through the overwhelming experience of fire damage.

For a stress free claims process, we'll work directly with your insurance company, helping to manage the insurance paperwork and process. Call 860-826-5169!

We’re ‘Here to Help!’

Winter Roof Damage and Repair: How will you prepare your Middletown, CT home?

11/21/2018 (Permalink)

Winter in New England can be beautiful: The gentle flakes drifting to the ground during the first snowfall. Taking the children sledding and ice-skating. Helping your grandchild build their first snowman. Holiday cheer. The tastes and smells of your family recipes. Although the season is joyous, winter has a harsher side we must prepare for. Relentless storms. Icy roads and stairs. Frigid days and nights. Preparing our homes for the winter can be tedious; it feels like the leaves were just raked up off our yards in Middletown and all of a sudden they’re covered in a blanket of snow. As homeowners one of the most common problems that winter brings is roof damage and leaking roofs. The last thing we want to deal with is water damage during the winter. In addition to the costs and labor involved, leaking roofs invite a host of problems:

  • Structural Deterioration
  • Insulation Damage and Mold
  • Fire and Shock Hazards

Leaking roofs are preventable and there are several steps you can take to prevent damage to your home before the winter season moves in for good:

Get a roof inspector to look at your roof and attic:

A trained inspector will look for cracked or loose seams, failing sealants, gaps and separations, as well as punctures in the roof that may not be visible from the ground and offer solutions to fix any problems they may detect.

Clean your gutters:

All of the leaves, acorns, and other autumn debris eventually will create clogs in your gutters and downspouts if not cleaned properly. If clogged, melting snow and rainwater could potentially overflow and damage your roof, trim, and siding. Once all the leaves have fallen, take the time to give your gutters a thorough cleaning; your house will thank you for it later!

Check around the house:

Another great preventative measure to take to prep your house for winter is to do a walk around of your property and make sure that there aren’t any hazards that pose a threat to your home. Hanging tree limbs, adjacent buildings, debris caught in gutters, faulty power lines. Being proactive is the best way to prevent disasters.

In case of roof damage and leaking our SERVPRO professionals are highly trained water restoration technicians.  When you may suspect your Middlefield home has roof damage, call SERVPRO of Middletown/New Britain.

SERVPRO is on emergency call 24 hours a day in case the worst case scenario does happen.

Locally owned and operated we will happily and expertly handle any leaks that winter may give you as an (unwanted) gift. Call 860-826-5169! 

We're always 'Here to Help!'

Winter is coming to Berlin, CT! Staying on top of mold: Hope for the best, prepare for the worst!

11/21/2018 (Permalink)

All too often in life we react to problems rather than taking preventative measures. Medicine, natural disasters, and car troubles just to name a few. Being prepared and staying on top of potential household problems is a lot easier (and cost-effective!) than trying to deal with it once it has gotten out of hand. Along with frozen pipes, melting snow, and stubborn ice, the chances of basements flooding or roofs leaking during the winter season is at a high. Where there is flooding and water damage, mold is never far behind. Mold is one of the first and foremost problems we should prepare for and be aware of during the winter. Mold can grow on almost any surface where moisture is present, however, it grows best in musty, damp environments, (just like the conditions found in most of our basements here in Middletown!) Once mold invites itself into our homes, getting rid of it can be quite a hassle. It spreads through airborne spores and once it starts growing, it can live almost anywhere. Here are a few simple steps to take to avoid mold ruining your holiday season:

Keep all your prized possessions in plastic receptacles...

However simple this may sound, we have witnessed (and have been the recipient) of flooding that has ruined clothing, books, furniture, and electronics.  Head to your favorite local hardware store and stock up on waterproof plastic containers (with lids). This simple purchase could save you thousands of dollars in valuables, as well as your possessions with priceless sentimental value.

Keep your possessions on shelving units...

Another simple yet effective means of preventing mold from destroying your things in case of basement flooding is to build or purchase a simple shelving unit that keeps all your valuables above water level.  If your basement has flooded before, this should be easy to identify, but any shelf taller than 3 or 4 feet should do the trick. If the worse happens, it will be easy to relocate all of your items to a dry, warm environment where they can be saved from any effects of mold.

Get experts in to check your basement...

Getting people trained to look for warning signs is a great way to stay ahead of flooding. A qualified SERVPRO professional is a great resource to check for any pre-existing mold. Often times mold is hard to, if not impossible, to spot without firsthand experience.

In the event of a flood, our SERVPRO of Middletown/New Britain professionals are just a phone call away (860-826-5169). Our experienced staff are efficient, knowledgeable, and are experts at handling any problems that may result from winter flooding. Don’t let winter kick you around! By following these simple steps you will be well on your way to keeping you and your valuables safe and sound.

Faster to ANY disaster!

9/25/2018 (Permalink)

Did you know that SERVPRO of Middletown/New Britain provides Biohazard cleaning services? We’re not your typical water damage & fire restoration company. Our services extend beyond the scope of general cleaning as well.

We are certified and versed to handle various hazardous waste conditions including:

  • Blood cleanup/removal
  • Hoarding            
  • Animal feces/remains
  • Body Fluids
  • Unattended death
  • Raw sewage removal
  • Chemical spills, and more…

Keep in mind that pathogenic substances can be harmful and should be handled by professionals. We service local communities like New Britain, CT and it’s surrounding towns. We also understand that special situations need to be addressed with empathy & respect. For questions regarding our Biohazard services you may contact our office at 860-826-5169 to speak with a member of our staff.

We’re always ‘Here to Help!’

How D A N G E R O U S is Flood Water?

9/24/2018 (Permalink)

Here’s what you need to know! Standing water has contaminants that can pose health risk to anyone who comes into contact with it. This is not limited to Flood Waters from a Natural Disaster such as a Hurricane, but can include standing water in a basement that has flooded from a burst pipe. Standing water becomes the breeding grounds for infectious organisms that can lead to bacterial & viral diseases. Flood water from major Storms have been known to carry raw sewage and other toxic waste from the ground, yet standing water contains increased levels of bacteria from prolonged contact with organic material while stagnant. Standing water that’s been in direct contact with carpet, insulation and/or drywall for 24 hours is contaminated water. Not to mention mold can grow within 48-72 hours following a flood or water loss. These special situations require professional restoration service.  

Local flooding can have a devastating impact on a community. Though, many towns and cities have suffered major damage from natural disasters. In fact the City of Middletown has had several record breaking flooding events throughout the years. Basements tend to receive the bulk of water damage in the aftermath of a natural disaster, as with most flooding scenarios in Central Connecticut.

Our crews responded to recent Storms like Hurricanes Sandy & Irene to help mitigate left over damage to homes that were affected. For the safety of CT Residents, we provide water damage restoration services 24/7. Always avoid contact with contaminated flood water. You should call our professionals for assistance with any of your cleanup needs at 860-826-5169.  

We’re always ‘Here to Help!’

Is your business “READY for whatever happens”?

9/21/2018 (Permalink)

According to the latest research at least 50% of businesses never reopen after experiencing a natural disaster.

As the leader in water damage restoration, our staff is highly trained in property damage mitigation. We understand that lost revenue in business affects productivity. That’s why we’ve established a READY PLAN.

Our SERVPRO Emergency Ready Profile (ERP) was developed to help minimize business interruption after a loss by providing an immediate plan of action. Advantages of this profile include:

  • A no cost facility assessment
  • A compact Profile Document with important EMERGENCY info
  • A help guide to get you back to business
  • An official mitigation provider
  • A quick reference for details such as shut-valve locations

Why be reactive when you can be proactive? To learn more about setting up an ERP with a member of our staff contact our office at 860-826-5169.

We're 'Here to Help!'

An Ounce Of Prevention: 4 Common Plumbing Problems near Hartford County

9/20/2018 (Permalink)

These are 4 of the most common plumbing problems linked to potential water & mold issues.

Water Heater Malfunctions Replacing a water heater can be expensive, but regular maintenance can ensure its longevity. It’s always best to contact a professional, reputable company when getting an expensive appliance serviced.

Pipe Leaks Leaky pipes lead to mold. A leaking pipe can go unnoticed for months depending on where the pipe is located. Visual inspections can help avoid a long-term leak, which can possibly restrict mold growth.

Clogged Drains Landlords are often privy to the damage caused by clogged drains. Drains can clog easily when items that are not suitable for flushing/rinsing get disposed of improperly such as grease, solid foods, hair and personal care products. It’s important to keep drains clear of unnecessary debris.    

Sewer System Backups If you’ve never experienced a sewage backup, you’re probably not aware of how smelly a situation it is. Getting the source of a sewage back up repaired immediately and properly is crucial. Residents in Middletown, New Britain, Cromwell, Haddam, East Hampton, Kensington, East Haddam, Durham & Berlin Connecticut call our office at 860-826-5169. Our professional staff answers questions about sewage, cross contamination, we even schedule cleanup services.  

As with any loss or damage to your property, always review your insurance policy and speak with your agent prior to placing a claim.

We’re always ‘Here to Help!’

TIME IS WINDING DOWN in Middlesex County

9/18/2018 (Permalink)

A change in outdoor activities is underway as fall approaches. ‘Tis the season for apple picking, fall home décor, jumping in a huge pile of leaves, and “Pumpkin Spice” everything! Two things to be considered during this fast approaching season is the interior maintenance and the exterior maintenance of your home.

Below is a list of things to double check as you prep for the NEW season:

  1. Do a roof inspection – The condition of a roof is important for various reasons and should not be a last minute maintenance concern. As fall turns to winter common issues such as ice dams can cause significant damage to a home’s interior. Many towns in Central Connecticut such as New Britain, Durham, Berlin, and even towns near the shore like East Haddam suffered ice dam water losses in recent years. Therefore, taking advantage of early fall to make sure a roof is ready to handle the colder seasons is important.
  2. Clean gutters – Gutter maintenance would be in the top 5 for fall cleanup task. Clogged gutters can become a real pain once weather conditions start to decline mid-season, especially in the North East. As water has no clear path to flow properly, a building becomes the hub for rain water and melting snow & ice. A professional gutter cleaning should keep everything dry and free of unnecessary damage.  
  3. Turn off exterior faucets/spigots – Water can enter a home or business via several sources. One source of water intrusion involving frozen pipes is the classic outdoor faucet. It’s probably the least important item on everyone’s checklist, but has been known to cause significant water damage to basements and low level crawl spaces. By making a list & checking it twice most policy holders will be able to avert this issue.
  4. Test Furnace/HVAC Efficiency – Having a furnace tested by a professional HVAC tech can save money and possibly save a call to the insurance company. How common is it for CT homes to suffer a furnace puff back between the fall & winter seasons? Very common, in fact our professionals have serviced many homes throughout the State of CT that required soot cleanup from a puff back. However, it’s better to be proactive than to be reactive.

If any of these tips were helpful to you, give us a thumbs up on our FaceBook page!

We’re ‘Here to Help!’

The Calm Before The Storm

9/17/2018 (Permalink)

"Pre" Pier

Hurricane season is here until the beginning of December. Being prepared during the calm period can extend great benefits. Though, there's no such thing as being too prepared for a natural disaster, we've compiled a list of things you might consider while getting ahead of a Hurricane:

  • GPS (If told to evacuate)
  • Evacuation plan
  • Cell phone with names/numbers of family, friends & Emergency contacts
  • Roadside Emergency Kit
  • Full tank of gas in your car
  • Access to local news/radio outlets
  • Flashlights & batteries/Lamps
  • First Aid Kit
  • Plenty of drinking water
  • Disposable plates, cups & eating utensils
  • Plenty of non-perishable food

Keep in mind that there are different Categories of Hurricanes and knowing them can be helpful when it comes to damage to your home/business as it relates to insurance coverage. Should your property suffer damage due to a Hurricane do not hesitate to contact our office in Middletown, CT to speak with one of our representatives. (860-826-5169)

We're always 'Here to Help!' 

Thank you for your kind hospitality!

5/11/2018 (Permalink)

We have one rule, and that is to take care of your loss to make it "Like it never even happened." Our crews work around the clock to provide the best possible service to you during your time of need. We understand the stress associated with operating a business, therefore we use state of the art equipment to clean and/or dry your facility fast. 

Your guest should never be inconvenienced due to an unforeseen loss. The sooner we can begin mitigation, the quicker the turn around for your clients.

Never let a loss have you at a loss...

When the need arises you can count on us to be there. We even work directly with your insurance company. For a hassle free claims process, call the Team that you can count on! That's SERVPRO of Middletown/New Britain! (860) 826-5169. 

We're always 'Here to Help'!

Not Enough Power?

3/16/2018 (Permalink)

One way to prevent a basement from flooding is to install a Sump Pump...right? This seems empirical, but simply having a Sump Pump is not enough. A Sump Pump can fail to perform properly at a moments notice resulting in a flooded basement. Therefore, it is important to make certain your Sump Pump is running and running well.

The main function of a Sump Pump is to prevent excess rain water or ground water from entering a basement or crawlspace by pumping the water away from the structure.

On average Sump Pumps last about 10 years.

Is your Sump Pump working effectively?

A few common factors of Sump Pump Failure include:

  • Power loss/outage
  • Blocked/frozen discharge pipe
  • Bad float switch
  • Too much water for the Sump Pump to handle.

Tip: If your home uses a Sump Pump, consider getting it tested regularly, and if you have questions about Sump Pump Failure, do not hesitate to contact us at (860) 826-5169. 

We're always 'Here to Help'!

Let us help you on your next Project

3/16/2018 (Permalink)

As you may know, SERVPRO is a Leader in Fire & Water Cleanup and Restoration, but when it comes to Post Construction Cleanup we also go beyond the scope of conventional cleaning practices.

Trying to clean fine dust particles, soot and all types of debris can be costly & time consuming. For large construction projects our professionals have the equipment & training needed to clean in the most efficient way. 

Some of our most recent projects have been:

  • Post Construction Cleaning of NEWLY developed Luxury Apartments
  • Hotel Renovation Cleanup
  • Commercial Soot Cleanup
  • Roof Replacement Debris Cleanup

These services extend to residential customers as well. So, when it comes to your cleaning needs, do not hesitate to contact our office to see how we can help. Our direct line is (860) 826-5169.

Are you able to identify the source of water intrusion to your home?

3/14/2018 (Permalink)

Ground

If water is running from the base cabinets under the kitchen sink it would be safe to conclude that the source of water intrusion is the sink. However, contrary to this scenario, should flooding occur in an unfinished basement, it'd be difficult to draw a single conclusion as to what the source is.

In many instances (especially those where rainfall totals are high - or large amounts of snow is melting rapidly just outside the building structure) water may enter through a crack somewhere in the foundation. This type of loss is referred to as a "Groundwater loss" in our industry.

Sump pump failure can contribute immensely to these types of losses. 

Typically, Groundwater losses are not covered under standard Homeowners Insurance.

TIP: If you have a sump pump in your basement be sure to have a backup power generator in the event you lose power during a Storm. This will keep your sump pump going and may prevent a Groundwater loss!

Hurricane season ends November 30th! Are you prepared?

5/23/2017 (Permalink)

Summer

Atlantic hurricane season begins June 1, 2017 until November 30th. As a leader in damage restoration, we understand the importance of being 'Ready for whatever happens'. Below are some vital bits of information regarding hurricane stages & categories along with tips from our partners at the American Red Cross on how to keep your home and family safe before, during, and after a hurricane.

 

Hurricane Stages:

  • Tropical Disturbance (Tropical Wave) Thunderstorms with very little wind circulation.
  • Tropical Depression Thunderstorms with increased wind circulation
  • Tropical Storm Thunderstorms with sustained maximum winds, intensified to 39-73 mph
  • Hurricane Sustained maximum wind speed is 74 mph or greater

 

Saffir-Simpson Hurricane Wind Scale:

  • Category 1: 74-95 mphMinimal Damage
  • Category 2: 96-110 mph - Moderate Damage
  • Category 3: 111-129 mph - Extensive Damage
  • Category 4: 130-156 mph - Extreme Damage
  • Category 5: 157 mph or more - Catastrophic Damage

Learn how to keep your family safe during a hurricane: Hurricane Safety

Top 5 Ways to Counteract MOLD GROWTH

5/19/2017 (Permalink)

Moldy property

What's the key ingredient for a successful mold problem? If you guessed water, you guessed right! Mold spores are ubiquitous, but that doesn't mean that you are involuntarily subject to a mold issue. Here are a few ways you can be proactive.

5 Ways to Counteract MOLD GROWTH:

  • Clean gutters regularly 
  • Check your property for leaks
  • Dry wet materials within 24 to 48 hours
  • Run an exhaust fan in high moisture areas
  • Keep indoor humidity levels below 45 percent

If you already have a mold problem, contact us to schedule an inspection. Our highly trained and certified professionals provide the remediation services you need.

So, if you have questions about our mold remediation process or need services, call us at 860-826-5169.

We're 'Here to Help'!

What's that smell? SERVPRO of Middletown/New Britain Offers Odor Removal And Deodorization

5/17/2017 (Permalink)

Lazy cat

 


What's the best way to remedy foul indoor odors? Sure, venting the structure may help. Cleaning is also effective. Though, there are certain odors that are a little difficult to get rid of.


Odors that may require deodorization:



  • Animals/Animal Feces

  • Raw Sewage

  • Pet Urine

  • Smoke 

  • Skunk


SERVPRO of Middletown/New Britain offers odor removal and deodorization to eliminate offensive odors. We understand that these odors can come from a number of sources both inside & outside a structure (and in some cases - a motor vehicle).


We help to identify the source to ensure proper removal of the odors. No masking! No short cuts! If you need help identifying a structural or vehicular odor call us today to schedule an assessment. (860) 826-5169


We're 'Here to Help'!


 


 

Smoke & soot damage giving you problems? SERVPRO of Middletown/New Britain can handle it!

5/16/2017 (Permalink)

Firemen

After the smoke clears, the soot damage becomes visible. That's where our experts come in. We assess the damage to determine the type of soot as well as the best approach to begin cleaning efficiently.


After a fire:



  • Watch out for electrical hazards

  • Stay clear of heavy wet building material

  • Avoid cleaning any affected walls, floors, etc.

  • Refrain from coming into contact with soot covered items

  • Restrict movement in the affected areas (as soot particles can settle deep into upholstery)


Every fire loss is unique and requires a specialized cleaning method. SERVPRO is the brand you know & trust when it comes to damage restoration & cleanup. 


If you have smoke or fire damage, we have a solution. 


Call now to speak with one of our professionals! (860) 826-5169

SERVPRO of Middletown/New Britain Can Help Your Educational Institute

5/4/2017 (Permalink)

Classroom

SERVPRO of Middletown/New Britain's goal is to make sure that your academic environment is safe & suitable for your students. We have the expertise and training to help with cleaning challenges that go beyond the scope of regular janitorial services.

We provide:

  • Professional Water Removal/Extraction
  • Carpet & Upholstery Cleaning
  • Post Construction Cleaning
  • Biological Hazard Cleanup
  • Odor Identification
  • Mold Remediation
  • Sewage Cleanup
  • Deodorization
  • Disinfection
  • and More

Our fast turn around time and effective cleaning techniques will guarantee minimal interruption to your classroom setting. Through proper mitigation & remediation, we'll provide a clean and healthy environment in a timely fashion. 

SERVPRO is the brand you know and trust! Having a qualified company saves time and also keeps costs low. SERVPRO of Middletown/New Britain can provide this continuity by supervising the full range of services that will bring your establishment back to full functionality. 

If you have questions about our services or want to schedule an assessment for future services call us at 860-826-5169.

Compulsive Hoarding Cleanup: SERVPRO of Middletown/New Britain Can Help!

5/3/2017 (Permalink)

Clutter

Don't confuse hoarding with the hobby of collecting. They are two completely different things. Though they both share the common act of holding on to specific items, collectibles tend to have immense value and are stocked in an organized fashion. On the other hand, hoarded items tend to lack value, but hold a psychological attachment making it difficult to discard nonessential articles. The disorganized clutter that follows is often a clear indication that professional cleaning services are needed.


You need a company that understands the psychological aspect of hoarding. Our professionals have the compassion, training, and certification needed to handle any sized hoarding cleanup project. Call us if you have questions about our procedure or if you or someone you know is in need of a professional deep clean, bio hazardous remediation, and/or toxic waste removal. We specialize in restoring homes and apartments for those displaced due to hoarding. Call today 860-826-5169

Sewer backups: What are the common causes? How can SERVPRO Help?

3/27/2017 (Permalink)

Fresh rain

Have you ever experienced a sewer backup? If not, you’re not missing out on anything. They can be extremely smelly and hazardous…but what causes a sewer backup?


Some of the most common causes of sewer line backups:



  • Cities with merged sewage/storm water systems (when there’s heavy rainfall – can result in a backup)

  • Blocked drain (from pouring viscous substances like oil & grease down your drain)

  • Blockage in the main sewer line (from damaged pipes or soil settlement)

  • Items that don’t flush well other than human waste


As with any other type of loss, prompt cleanup is crucial after a backup occurs. We want to help you minimize secondary damage & avoid health risk. That’s why we offer 24 hour emergency cleaning services. Trust the team that’s ‘faster to any size disaster.’ Contact our office at 860-826-5169


We’re always ‘Here to Help’!

April showers can bring more than May flowers! Are you prepared?

3/8/2017 (Permalink)

Cracked concrete

A sufficient amount of rain can cause severe flooding, especially to the basement of your home. All it takes is an aperture in the foundation of your property. Are you prepared to handle flooding from heavy rains?


An ounce of prevention: 


Things you need to know/do



  • Know the phone numbers to your local emergency responders (Fire, water depts…)

  • Know whether or not the sump pump in your basement is functioning properly

  • Ensure that your gutters are clear and drainage is away from the dwelling


Also take some time to review your insurance policy before you have a loss.


If you need flood cleanup services, do not hesitate to contact our office at 860-826-5169. We offer 24 hour EMERGENCY cleanup services.


Remember we’re always ‘Here to Help’!

Soot everywhere! Can SERVPRO help?

3/2/2017 (Permalink)

Dark wall

What is soot?

Soot is a byproduct fabricated by the incomplete burning of organic substance. Such materials include:

  • wood
  • fuel oil
  • plastics
  • solid household waste 

Soot is a fine black powdery substance that may contain a number of carcinogens.

Sometimes a furnace unleashes an immense cloud of soot that can coat all of the walls, ceilings, and other surfaces of your home. This is called a "Puff Back". The severity of a puff back can vary considerably. It can even occur without notice. If your walls have black streaks and are difficult to clean a puff back is likely the cause.

We’re offering a free home inspection to determine if your home has soot damage. On average the inspection takes less than 30 minutes. Call us today to schedule an appointment! 860-826-5169

We're 'Here to Help'!

 

 

Brush fire prevention: How can you protect your property?

3/2/2017 (Permalink)

Backyard fire pit

You can protect your home or property from a potential brush fire by reducing the available fuel on and around your premises. Discard dead branches, leaves, brush and tree limbs that hang over your home. Instead of using an organic mulch, use gravel or another non-combustible material next to the building. Choosing nonflammable roofing, fire-resistant siding, and attachments such as fences, decks & porches that are fire-resistant can prevent fire from spreading to the main structure.


Below are safety tips to prevent brush & grass fires:



  • Comply with any local requirements pertaining to outdoor or open air burning (including campfires, brush fires, fire pits, and outdoor fireplaces).

  • Closely manage all outdoor fires. Be sure to put the fire out completely before leaving.

  • Refrain from burning on dry, windy days. These conditions make it easy for open burning to spread out of control.

  • Do not use gasoline or other flammable liquids to burn brush, trash, or other waste.


 


*Source: NFPAfire

How does mold get into the indoor environment?

2/7/2017 (Permalink)

Living space

Mold spores can enter your home through open doorways, windows, and heating, ventilation, and air conditioning systems with outdoor air intakes. Spores in the air outside attach themselves to people and animals, making clothing, shoes, bags, and pets convenient vehicles for carrying mold indoors.


Mold spores will flourish when they drop on places where there is excessive moisture. Areas where leakage may have occurred, such as roofs, pipes, walls, plant pots, or where there has been flooding are common for growth. Organic building materials provide suitable nutrients that encourage mold to grow. Wet cellulose materials, including paper and paper products, cardboard, ceiling tiles, wood, and wood products, are particularly conducive for the growth of some molds. Other materials such as dust, paints, wallpaper, insulation materials, drywall, carpet, fabric, and upholstery, commonly support mold growth as well.


 


Source: cdc.gov

The Truth About Ice Dams...

2/7/2017 (Permalink)

Icicle

Ice dams are the result of snow melting and then refreezing at the coolest edge of a roof.  When heat escapes into an attic /roof, the heat builds up and eventually melts the snow on top of the roof. The melting snow then travels down to the edge of the roof where there is no heat and it freezes to form an ice dam. The ice dam then prevents remaining snow from draining properly. When water backs up behind the frozen chunk of ice (also known as the ice dam), it can cause damage to ceilings, walls, insulation & floors in the home. By the time the water leaks & stains are noticed indoors, it’s possible that mold & mildew has already formed.  

If you have questions about ice dams or mold, contact us today! 860-826-5169

We’re always ‘Here to Help’!

...Additional Emergency Supplies

1/23/2017 (Permalink)

Cash

Once you have gathered the supplies for a basic emergency kit, you may want to consider adding the following items:



  • Prescription medications and glasses

  • Infant formula and diapers

  • Pet food and extra water for your pet

  • Cash or traveler's checks and change

  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container.

  • Emergency reference material such as a first aid book or free information from this web site.

  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.

  • Complete change of clothing including a long sleeved shirt, long pants and sturdy shoes. Consider additional clothing if you live in a cold-weather climate.

  • Household chlorine bleach and medicine dropper – When diluted, nine parts water to one part bleach, bleach can be used as a disinfectant. 

  • Fire extinguisher

  • Matches in a waterproof container

  • Feminine supplies and personal hygiene items

  • Mess kits, paper cups, plates, paper towels and plastic utensils

  • Paper and pencil

  • Books, games, puzzles or other activities for children


*Source: ready.gov

Are you prepared for an emergency?

1/23/2017 (Permalink)

Starting a fire

Everyone should have a plan in place in case of an emergency or disaster. Consider an emergency supply kit.

A basic emergency supply kit could include (but not be limited to) the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter in place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers, inverter or solar charger

These are some of the things to have on hand during an emergency. 

 

*Source: ready.gov

2017 Home Maintenance Checklist

1/10/2017 (Permalink)

At home

It's important to keep your home maintained this winter! Getting a professional home inspection can have it's benefits, though there are a few task that you can perform on your own. Get the most out of your home this season while keeping your electric bills down. 

Here are some helpful home maintenance tips:

  • Maintain fuel tanks
  • Clean/replace furnace filter
  • Inspect/clean gutters (keep gutters clear of debris)
  • Replace old caulking (exterior & interior)
  • Inspect roof flashing, eaves & soffits (check for damaged shingles)
  • Check washing machine hoses (replace damaged/worn hoses)
  • Insulate your attic (to prevent ice dams)
  • Maintain trees on your property (trim overgrown branches)
  • Insulate Pipes (to prevent them from freezing)
  • Maintain your heating system

Winterizing your home is the first step toward getting it prepped for the season. The next step is maintaining your home once winter is in effect. Be 'Ready for whatever happens' this winter! 

CAUTION: Tips on keeping your walkways clean and safe!

12/30/2016 (Permalink)

Snow covered sidewalk

Keeping your walkways clean and safe this season can prove to be a challenge with family and friends home for the season. That being said, there is a number of things you can do to prevent ice from forming, or to get it to disappear quickly. Follow these simple tips:

  • Shovel snow in a timely manner - There is no better way of preventing ice than shoveling your walkways as soon as possible. The longer the snow sits, the higher chance for ice to form.
  • Shovel away from your walkway - By shoveling away from your walkway you will prevent melting snow from melting onto your walkways and creating puddles that will eventually turn into ice.
  • For temperatures below freezing but above 15 degrees Fahrenheit - Use Rock Salt.  Rock salt lowers the freezing point and prevents ice from forming.
  • For temperatures below 15 degrees Fahrenheit - Use Calcium Chloride also known as De-Icer. Calcium Chloride also lowers the freezing point but it works until about 0 degrees.
  • Sand - Place sand over any slick areas as it helps to creates traction.

Stay safe this Winter & remember, we're always 'Here to Help'!

When was the last time you reviewed your homeowners insurance policy?

12/16/2016 (Permalink)

Policy review

If you haven’t peeked at your homeowners insurance policy in a while, now would be the perfect time to do so. Be prepared before a loss. If disaster strikes, know your policy.

Most policies cover damage from:

  • Wind
  • Hail
  • Lightening      
  • Fire
  • Water (excluding flood or ground water damage)
  • Theft
  • Vandalism 

In many restoration situations, immediate action is needed. Your first obligation is to mitigate in a timely fashion.

SERVPRO of Middletown/New Britain provides 24 hour emergency mitigation services.

What’s next?

  • Contact your insurance agent and call SERVPRO of Middletown/New Britain.

(The only financial responsibility should namely be your deductible.)

In the event you suffer a loss we will work directly with your insurance company from start to finish. For a stress free claims process call us at 860-826-5169.   

When disaster strikes, we’ll make it “Like it never even happened.”

Protecting your Cats & Dogs during Cold Weather? 5 tips to keep your pets safe!

12/13/2016 (Permalink)

House pet

Keep pets indoors when temperatures drop. Pets are sensitive to extreme cold, which puts them at high risk for hypothermia.

Short haired pets may feel comfortable wearing a sweater & booties when outdoors on walks. When salt & ice melt are applied to icy/snow covered areas, cleaning your pet’s paws & stomach with a warm wet cloth can prevent irritation.

  1. Limit baths when temperatures are low. Pets are at higher risk of flaky, dry skin.
  2. Keep your pets away from anti-freeze spills to avoid poisoning.
  3. Make sure your pets have plenty of food & water during the cold weather months. They burn more energy trying to stay warm.
  4. Avoid leaving your pets in the car. 
  5. Keep your pets indoors when necessary. Remember, if you’re cold, it’s likely your pet is cold too!

Christmas Tree Safety: How will you treat your tree?

12/13/2016 (Permalink)

Pine needles

Although Christmas tree fires are not common, when they do occur, they are more likely to be serious.

Following these safety tips may prevent a hazardous situation.

  • Choose a tree with fresh, green needles.
  • Before placing the tree in the stand, cut 2" from the base of the trunk.
  • Make sure the tree is at least 3 ft away from any heat source.
  • Make sure the tree isn’t blocking an exit.
  • Add water to the tree stand daily.
  • Use the right lights. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.
  • Get rid of the tree after the Holidays. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program.

 

*Source: nfpa.org

Is your home prepped for Winter?

12/2/2016 (Permalink)

Winter home

Being prepared for winter weather is essential. Here are a few things to consider before the bitter cold & snow arrive:

  • Check for failing shingles
  • Drain outside spigots (where pipes can freeze) 
  • Caulk window gaps
  • Switch your screens for storm windows, and seal any drafty windows and doors
  • Check for leaks in the attic
  • Test your sump pump
  • Make sure that paints or any flammable materials are stored away from heat sources in a closed metal cabinet.
  • Clean dryer vents & chimney (regularly)
  • Have your heating system checked by a licensed heating contractor
  • Test and change the batteries in your smoke and carbon dioxide detectors
  • Organize your garage. Clean and store summer garden tools.
  • Check the supports, stairs, and railings on porches & decks.
  • Make sure handrails can support someone slipping on snow or ice

 

*Source: Bob Vila

Holiday Tips: Have you tested your lights for safety?

12/2/2016 (Permalink)

Holiday lights

Indoors or outside, use only lights that have been tested for safety. Identify these by the label from an independent testing laboratory.

  • Check each set of lights, new or old, for broken or cracked sockets, frayed or bare wires, or loose connections. Discard damaged sets or repair them before using.
  • Fasten outdoor lights securely to trees, house, walls or other firm support to protect from wind damage.
  • Use no more than three standard-size sets of lights per single extension cord.
  • Turn off all lights on trees and other decorations when you go to bed or leave the house. Lights could short and start a fire.
  • Never use electric lights on a metallic tree.
  • The tree can become charged with electricity from faulty lights, and any person touching a branch could be electrocuted! To avoid this danger, use colored spotlights above or beside a tree, never fastened onto it!
  • Keep “bubbling” lights away from children. These lights with their bright colors and bubbling movement can tempt curious children to break candle-shaped glass, which can cut, and attempt to drink liquid, which contains a hazardous chemical. 

A lot of these items won't crumble...

11/15/2016 (Permalink)

Toilet paper

Toilet overflows are common, but a clogged toilet can be problematic. Only two things should be flushed down the toilet and they are human waste & toilet paper. There are several items that are not safe for flushing. 

Try not to flush these items:

  • Paper Towels
  • Hair
  • Plastic
  • Small Toys
  • Diapers
  • Feminine Products 
  • Prescription Medication
  • Cotton Swabs
  • Dental Floss
  • Sanitary wipes
  • Oil & Grease
  • Cigarette Butts
  • Cat Litter
  • Band Aides

Many of these items can expand in water and they are not designed to break down like toilet paper. They eventually gather together or wrap around other objects in the pipe line, causing major issues, while grease & oil cause clogs by solidifying once cooled.  

If you find yourself overwhelmed with a clogged toilet, contact a local plumber, then call 860-826-5169. We'll help clean up the contaminated water and whatever comes with it. 

What is the leading cause of home fires? Are they preventable?

10/13/2016 (Permalink)

Cooking

Most home fires occur in the kitchen while cooking (especially during the holidays) and are the leading cause of injuries from fire.

Home fires are preventable! The following are simple steps that each of us can take...

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Do not cook if you are sleepy, have been drinking alcohol, or have taken medicine that makes you drowsy.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

 

*Source: Ready.gov

How to prepare for the Storm!

10/13/2016 (Permalink)

Bitter cold

You can avoid many dangerous weather problems by planning ahead. To prepare for a winter storm you should do the following:

Before winter approaches, add the following supplies to your emergency kit.

  • Rock salt or more environmentally safe products to melt ice on walkways...
  • Sand to improve traction.
  • Snow shovels and other snow removal equipment.
  • Sufficient heating fuel...Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.
  • Adequate clothing and blankets to keep you warm.

It's also good to have a mechanic check the following items on your car:

  • Antifreeze levels
  • Battery and ignition system 
  • Brakes
  • Exhaust system 
  • Fuel and air filters
  • Heater and defroster 
  • Lights and flashing hazard lights 
  • Oil 
  • Thermostat 
  • Windshield wiper equipment 
  • Install good winter tires

Please note: If bad weather is forecast, drive only if absolutely necessary. Make sure your tires have adequate tread. All-weather radials are usually adequate for most winter conditions.

*Source: Ready.gov

When should I replace my Heating/Cooling Equipment?

10/13/2016 (Permalink)

Clock

Certain telltale signs indicate it's time to consider replacing heating and cooling equipment, or improving the performance of your overall system. It may be time to call a professional contractor to help you make a change if:

  • Your heat pump or air conditioner is more than 10 years old
  • Your furnace or boiler is more than 15 years old
  • Your equipment needs frequent repairs and your energy bills are going up
  • Some rooms in your home are too hot or too cold
  • No one is home for long periods of the day and you do not have a programmable thermostat
  • Your home has humidity problems
  • Your home has excessive dust
  • Your heating or cooling system is noisy

It's also important to change Air Filters regularly. Check your filter every month, especially during heavy use months (winter and summer). At a minimum, change the filter every 3 months. A dirty filter will slow down air flow and make the system work harder to keep you warm or cool. 

*Source: energystar.gov

Will your home be cozy this winter?

10/13/2016 (Permalink)

Glass

The doors and windows in your home can allow air leaks even when they are closed. Weather stripping your doors is easy and it can keep energy costs down. It'll also help you stay cozy in winter. Seal cracks around your door with weather stripping to winterize your home and keep out drafts. 

Weather stripping can help seal air leaks in areas of your home, such as doors, windows and attic access points. If you decide to take on an entire home sealing project, identify all the air leaks in your home, including those in unseen holes or pathways in your plumbing, wiring and HVAC system.

Doors require two different kinds of weather stripping: door sweeps for the bottom and self-adhesive foam for the top and sides.

source: Lowes.com

Fireworks Safety!...using fireworks safely.

6/21/2016 (Permalink)

Fireworks

Summer is here!

If you decide to have fireworks at home, you can protect yourself, others, and the environment by following some simple tips: 

  • Before you light any firework, read the instructions on the back of its packaging.
  • Light your fireworks in a wide-open area. Keep away from anything that could catch fire, including unlit fireworks.
  • Always have an adult light the fireworks, not a child.
  • Keep a bucket of water or a hose handy.
  • Leave dud fireworks alone. Trying to relight them is dangerous.
  • Stay sober while lighting fireworks. Fireworks and alcohol or drugs are a dangerous combination.
  • Keep all unlit fireworks in their box or bag until you are ready to light them.

 

If you or someone else is burned while using fireworks, be sure to treat the burn under cold water for up to 20 minutes. If the burn is serious, call an ambulance.

*Source: EPA

For updates on what we're doing in the community, visit our Facebook page! Facebook.com/SERVPROMiddletown

Hurricane Preparedness!

6/1/2016 (Permalink)

Atlantic Hurricane

It's officially Hurricane Season! Are you prepared? 

The American Red Cross has offered great tips for business & home owners.

  • Listen to a NOAA Weather Radio (Available on the Red Cross Store) for critical information from the National Weather Service (NWS).
  • Check your disaster supplies. Replace or restock as needed.
  • Bring in anything that can be picked up by the wind (bicycles, lawn furniture).
  • Close your windows, doors and hurricane shutters. If you do not have hurricane shutters, close and board up all windows and doors with plywood.
  • Turn your refrigerator and freezer to the coldest setting. Keep them closed as much as possible so that food will last longer if the power goes out.
  • Turn off propane tank.
  • Unplug small appliances.
  • Fill your car’s gas tank.
  • Create a hurricane evacuation plan with members of your household. Planning and practicing your evacuation plan minimizes confusion and fear during the event.
  • Find out about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs and make plans for your pets to be cared for.
  • Obey evacuation orders. Avoid flooded roads and washed out bridges.
Did you know?...Standard homeowners insurance doesn’t cover flooding. It’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov If your home or buisness suffers a water loss due to flooding don't hesitate. Call us at 860-826-5169. 

10 Things You Should Know About Mold

5/18/2016 (Permalink)

A closer look
  1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.  
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60% ) to decrease mold growth by: venting bathrooms, dryers, and other moisture-generating sources to the outside; using air conditioners and de-humidifiers; increasing ventilation; and using exhaust fans whenever cooking, dishwashing, and cleaning.
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

*Source: EPA

If you have a MOLD issue in your home or business, contact our professionals immediately at 860-826-5169. We're always here to help.

After the Flames go out...The DAMAGING EFFECTS OF FIRE DAMAGE

5/6/2016 (Permalink)

Burning wood

Some of the biggest challenges associated with fire damage occur after the flames have gone out. The intensity of the heat, and the length of time the fire ran before it was extinguished determines the toxic effects.

 

Plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled. Wood smoke, usually the greatest contributor to the amount of smoke in the building, contains gases such as methane, carbon monoxide, benzene, sulfur dioxide and formaldehyde. This is toxic for anyone who inhales the smoke or comes in contact with surfaces harboring smoke residue. Soot and smoke particles have a tendency to settle on carpets, furniture, countertops and walls once the flames disappear. Prior to the flames going out, they will transmit smoke throughout the home, into ductwork, and into wall cavities.

If your home or business sustains fire damage from a loss, the first thing you should do is contact your insurance company. Once, that is done you should call SERVPRO of Middletown/New Britain to come out and assess the damage. We’ll work closely with your insurance company for an easy claim process. You can reach us 24/7 for an Emergency Response at 860-826-5169.

Rest & Relaxation

4/12/2016 (Permalink)

Sunglasses in sand

Whenever we go on vacation, we take measures to ensure that our home will be safe to return to. Here are a few home safety tips you might not know & why they are important.

  •  When leaving on vacation, shut the water valve to Ice Maker line on refrigerator.

Why? Plastic piping can wear at contact points especially if threaded through cabinets or flooring. When these lines burst, they do not pour as much water out as a washing machine line, but certainly cause major damage if they are left unchecked for days.

  •  Never leave your Dishwasher running if you leave the house

Why? Dishwasher fires cause thousands of dollars in damage each year.

  • Put any stored items in basement up on shelving, bocks or pallets (3” elevation min.)

Why? Should your basement flood for any reason, your possessions will be somewhat protected if they are up off the floor. Storing your items in plastic totes is for additional protection is also helpful. 

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