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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Local New Britain Beer Challenges your Taste Buds

1/23/2021 (Permalink)

a cup of beer against a black background It will be exciting to see the community enjoying the beer at Alvarium!

Alvarium Beer in New Britain is sure to Please the Most Sophisticated Beer Drinkers

You don’t need to leave New Britain to enjoy a safe and pleasant time in a setting like no other. A visit to Alvarium reminds you of the town’s manufacturing origins and invites guests to view how beer is brewed locally. Fresh beer and cider are offered daily and feature flavors native to our city, such as wildflower honey and more exotic tones of caramel and cacao. If you are a fan of the beer company, you can find its product in selected stores throughout the region. A few things to remember as you visit-

  • Masks are required
  • There is no standing at the bar
  • Each visit has a 90-minute limit due to reduced capacity
  • Seating is available on a first-come, first-served basis

At SERVPRO, we also try to preserve our local character by protecting the homes around us. Whenever there is flood damage, you can call our expert team to extract water and debris while treating your home for residual damage. 

SERVPRO of Middletown/ New Britain is your local resource when water disasters arise. Call us at (860) 826-5169 and let us leave your home, “Like it never even happened.”

Visit Middletown for a Taste of New England’s Beauty

1/18/2021 (Permalink)

water damage stains on ceiling of a room Water damage can affect your home from any direction. Contact our team 24/7 for your emergency needs.

Whether you’re Exploring on your own or in a Group, Middletown has Something to Offer for All Tastes

Along the Connecticut River, Middletown is in Middlesex County, just south of Hartford. The town dates back to the 1650s when English settlers incorporated it. Before its incorporation, the Mattabesett occupied the territory and called the area the Mattabeseck. Even though the site is mostly residential now, at its inception, it was an industrial hub. As one might expect, Middletown owes its name to its location as the halfway point between Saybrook and Windsor.

In the 1700s, Middletown grew strong, and most of its inhabitants participated in trade made more manageable by its proximity to the water. Even though working the land was not easy, the town managed to be prosperous. Slavery has its place in Middletown's early economy, where African slaves from the Caribbean joined the society as laborers and domestic help. However, the advent of trade challenges, which ultimately caused the War of 1812, negatively affected the area. Much of its business was lost due to trading hurdles. Although firearms manufacturing shortly relieved the town from an economic downturn, the industry did not remain in Middletown for long. In the 20th century, Middletown was the home of many immigrants, starting with Irish arrivals fleeing the Great Famine, and later Italians, Polish, and Germans also joined the community. Much later, in the 1980s, people from Southeast Asia came into town to settle down.

Enmeshed within the history of Middletown is Wesleyan University, founded in 1831. Today it houses over 3,000 liberal arts students on a picturesque campus offering a diverse student population and advanced research. The University owes its name to John Wesley, founder of Methodism. It was precisely the Methodist movement and its focus on education that prompted this vital institution's creation. Although it has since forgone its Methodist designation and expanded its academic offerings, the University’s emphasis on innovative learning is still alive today.

The Middlesex County Historical Society

There is no better place to visit than the Middlesex County Historical Society to understand Middletown, its origin, and its place in history. Focused on preserving the history of Middletown and Middlesex County, it achieves its mission through different mediums.

  • Art- the Historical Society owns paintings and artifacts dating to the origins of the area. Housewares, landscapes, and other period pieces are on display for visitors to explore.
  • Photographs- the collection of photographic evidence of the city’s growth dates from its earlier days to pictures of life today. It documents natural disasters, daily life, milestones, and numerous events that make up Middletown’s history.
  • Archives- documents, including court recordings, letters, and minutes of relevant meetings, are included in the archives. The diaries of local personalities and records from civic and government organizations are also counted among the collection and help tell the story of the area.

The Historical Society has also created the Middletown Heritage Trail, which allows the visitor to take a self-guided tour through town. The most relevant historical landmarks in the city are clearly marked, and visitors are encouraged to learn about their significance through the literature available at each site. Group tours are also available by contacting the Historical Society for arrangements.

Entertainment in Middletown

Middletown has a privileged location along the Connecticut River banks, and outdoor activities take advantage of this beautiful landscape. Trails are available along the waterfront as well as in proximity to the many tributaries in the area. Additionally, the city has preserved more than 2,400 acres of open space for its residents.

Aside from natural formations, Middletown’s downtown is ideal for a stroll. The eclectic collection of shops, plus wide sidewalks and a pleasant view, have earned Main Street national recognition. The town’s gastronomic offering is also notable and evidence of the confluence of cultures that inhabit Middletown. On any given day, music, art and entertainment are on display for all to enjoy. For more information on Main Street happenings, make sure to follow Downtown Middletown on social media.

Middletown has a lot to offer if you are planning a special event such as a wedding or family reunion. Once again, its scenery makes an ideal backdrop to your celebration, and the numerous outdoor venues allow flexibility in decorating them to match the occasion. Lady Katharine Cruises offers a unique option by carrying your special occasion down the Connecticut River while you celebrate. Lodging is available throughout the city in historical places that now enjoy the comforts of modern life. The Inn at Middletown and Wadsworth Mansion are great examples of the meeting of historic architecture with today’s services.

Middletown has also been named one of the “100 Best Small Arts Towns in the United States.” The Middletown Commission on the Arts was established in 1972 to encourage the arts in the community. It works with local artists and organizations to support budding artists, performances, and exhibitions. Programmatic opportunities are made possible year-round in a variety of venues.

Protecting Middletown Homes and Businesses

Water damage to Middletown building structures is not uncommon. Although one might think the city’s proximity to the water is the culprit behind any water damage, in reality, routine wear and tear in our homes can easily disrupt our lives. All it takes is a leaky pipe or a broken window to cause water damage, and relying on a professional water restoration company is the best way to reverse the damage.

SERVPRO staff is trained in the latest techniques and industry best practices to restore your home after a water incident. Our industry-grade equipment, including drying mats, air circulators, and extractors of various sizes, help us tailor an action plan to your needs. Our fleet is knowledgeable of environmental practices and readily available 24/7 for your convenience.

SERVPRO of Middletown/New Britain is your resource for water removal and ancillary issues such as drywall replacement and floor restoration. Call our knowledgeable team at (860) 826-5169 and let us leave your home, “Like it never even happened.”

Zoom Event Meant for Middletown Residents to Interact and Have Fun

12/21/2020 (Permalink)

zoom meeting Join in on the fun With other Middletown residents, in a zoom meeting from the comfort of your own home.

Join Other Middletown Residents in This Online Event Where Anything Goes in the Comfort of Your Home

In these uncertain times, it is essential to avoid physical interaction. However, that does not mean that you cannot have fun with your neighbors and friends.

The Buttonwood Tree Performing Arts Center, located at 605 Main Street Middletown, presents an online event hosted by Ashely Hamel. This is an excellent way to have a great time with friends online. The event takes place on December 28th. Sign-ups begin at 6:30 PM, and the open mic from 7 PM lasts to around 10 PM.

As the event’s name suggests, Anything Goes Open Mic provides you with the opportunity to share a:



Poem

Song

Piece of art

Story

Share a joke



Between 8 PM and 8:15 PM, attendees can share Moments of Gratitude to encourage and build positive energy. The cost of attending the event is $5.

SERVPRO of Middletown / New Britain warmly welcomes you to the Anything Goes Open Mic online event. We support businesses that make such events possible. If there is flood damage in your Middletown business, our professional restorers can help you bring things back to normal so you can open your business doors in a brief period. Talk to us today at (860) 826-5169. We’re Faster To Any Size Disaster.   

Enjoy a Day with Santa and Mrs. Claus at Middletown

12/14/2020 (Permalink)

Mr. & Mrs. Clause Come Visit with Mr. & Mrs. Clause in Middletown.

Bring Your Family and Spend the Day with Santa and Mrs. Claus in Middletown This Festive Season



Have fun with the Santas this festive season with your family and friends. The event is meant to bring magic This Christmas season for children of all ages. On December 19, it takes place at Lyman Orchards Golf Course, 1741 Pub and Grill, starting from 10 AM to 3 PM.  

Bring your cameras to capture This special occasion with Santa. Attendees can enjoy all kinds of meals from the a la carte menu, which include: 

  • Nutella and Marshmallow Breakfast Pizza 
  • Candy Cane pancakes with Maple Syrup
  • Strawberry Snowman French Toast 

The menu has a wide range of other delicious meals. The event organizers are following all cleaning and sanitizing protocols. The set guidelines for these uncertain times, including social distancing and the use of masks, are all in place for guests' safety.

SERVPRO of Middletown / New Britain welcomes you to the festive holiday brunch. If you have fire damage in your Middletown home, we can help you to restore it. Talk to us today at (860) 826-5169.  

Fast Response to Middletown City Residents' Restoration Emergencies

12/9/2020 (Permalink)

SERVPRO technicians If your home needs water remediation and repair, contact our certified professionals at SERVPRO right away.

SERVPRO Provides Professional Water Damage Restoration Services to Property Owners in Middletown 

Middletown is located alongside the Connecticut River in the central part of Middlesex County. The English settlers incorporated the city in 1650 as a town and named it Mattabeseck, its original Native American name, after local indigenous people called the Mattabesett. The settlers were among the tribes that spoke Algonquian languages along the Atlantic coast. In 1953, the colonists renamed the settlement.

Middletown city was included within the boundaries of Hartford County on May 10, 1666. The English settlers incorporated the central settlement as a distinct city from the town in 1784. In May 1785, the settlers included both within the newly formed Middlesex County. Middletown city was consolidated with the town in 1923, leading to extensive city limits.

Originally, the city was a sailing port, which later turned to be an industrial center on the Connecticut River. Now the city is largely residential. The city's downtown is on Main Street, a typical retail, dining, and bar district. Before eliminating the county government set up in 1960, Middletown city was the headquarters of Middlesex County since 1785. According to the census conducted in 2010, the city had a population of 47,648. 

The History behind the city of Middletown 

In 1646, the General Court drew up plans for the colonial settlement. In 1650, the area received its first migrants who came from Connecticut colonies. In November 1653, Connecticut's General Court renamed the area from "Mattabesett" to Middletown. The name Middletown was inspired by the area's position on the Great River between Windsor and Saybrook. 

For the first colonial Puritans, life was complicated. Clearing the bushy land, building houses, and farming on the rocky soil was a harrowing ordeal. The society was rigorous. Some legal offenses such as incorrigible stubbornness of children, blasphemy, witchcraft, and cursing or smiting of parents within Connecticut colonies were punishable by death.

The Middletown area developed to be the largest and prosperous settlement within Connecticut in the 18th century. Before the American Revolution, one-third of the area's residents involved themselves in merchant and maritime activities in the thriving port. 

During the America-British relations strain in the 19th century, the port's decline began resulting from trading restrictions that led to the 1812 War. Due to the war's restrictions, the port did not recover. Most men from the city became well known after participating in the war. Thomas Macdonough, the Middletown's Commodore, led the American Forces on Lake Champlain to victory in 1814. That discouraged the British from invading New York. New England families continued to migrate west to New York and areas around the Great Lakes in search of more available land after the war.

Middletown city today

The city has in recent decades, focused on improving the comforts and needs of its residents. Commercial development has been of significant help in raising fund services since 1931, when the city established a planning board.

Middletown city is an essential government administrative center. From 1798 during the creation of Middlesex County to 1965, the city has been the county seat. The city hosts Middlesex Superior Court, while the Judicial District is still that of the former county court. The other county activities were distributed to other towns or centralized to the state. The city extracted some of the former county buildings but left some state agency buildings like the Department of Social Services around Main Street Ext. The city's Probate Court district includes towns of:

  • Middlefield
  • Haddam
  • Cromwell
  • Portland

 A city that natures talent and rich in culture

Middletown is home to the famous youth theater group known as Oddfellows Playhouse on Washington Street. It welcomes kids of all ages across the state interested in learning theater skills. The theater group also runs Children's Circus of Middletown, which helps kids learn circus skills and organizes a free show that sees almost a thousand guests.

Also, the city is home to the Kidcity Children's Museum. The museum is in a renovated and expanded property of former Judge Elmer. The property was moved from its current location down to 400 feet in Washington Street. Kidcity is somewhere kids between 1 and 8 years come to learn through play with their parents.

The city is also home to several parks and nature walks, including:

  • Wadsworth Falls State Park
  • Middletown Nature Gardens
  • Smith Park
  • Guida Farm Conservation Area

The most popular one is Harbor Park, a recreational area of 2.6 acres on the Connecticut River. The park includes a Boardwalk, nightclub and restaurant, seasonal boat excursions, fishing, and crew boathouses of Middletown High School and Wesleyan University. The Harbor Park also hosts the July 4th festivities and, in October, the Head of Connecticut Regatta event.

Water damage in Middletown

Water damage in Middletown residences can occur fast and create destruction, which seems beyond repair. Various problems contribute to water damage, including washing machine or dishwasher overflow, roof leaks, and burst pipes. Thankfully, if you employ the right water damage restorers, you can save time, money, and effort.

Why rely on SERVPRO restorers when water damage occurs in your Middletown property

Water damage restoration is a challenging task and does not only involve the drying of visible water. Since water travels fast and on various surfaces, porous materials can absorb water beneath the surface. If the damage is severe, materials such as carpeting, drywall, and fiberfill insulation can get destroyed beyond recovery.

After water damage occurs in your property, restoration should begin immediately. Standing water creates a conducive breeding environment for bacteria and mold growth. The two can cause health problems for your family. Fortunately, if you contact SERVPRO technicians within 24 hours, we can help minimize the damage and get your property to its former glory.

We have a team of highly skilled and experienced restorers who have certification from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Our technicians also have access to the latest equipment and tools and approved products to handle water damage of any magnitude successfully. We use special techniques during the restoration process to minimize damage and get you back to your regular routine in a brief period. 

Our water damage restoration process includes:

  • Inspecting the property to analyze the damage
  • Excess water removal
  • Drying the affected area
  • Cleaning and sanitizing
  • Deodorization

Every step we take during restoration serves an essential purpose to remove all the water, moisture, and contaminants.  

If there is water damage in your property, contact SERVPRO of Middletown / New Britain for professional restoration. We can make the incident seem, "Like it never even happened." Call us today at (860) 826-5169.     

Find a Way to Stay Fit and Meet Your New Britain Community

11/16/2020 (Permalink)

fire truck red and ready New Britain properties get help from SERVPRO for fire damage restoration after the fire trucks leave

Running, jogging, and walking are ways that people can let off some steam and work to get in shape, and many from New Britain are enjoying the CommUNITY Run.

When you get out in the fresh air and set your mind on the tasks of running the 3-5 mile course laid out, you need some determination and encouragement to see it through. The CommUNITY Runs are all about networking people together from New Britain and Hartford to Middletown and beyond. Even with the pandemic restrictions affecting every live event, precautions and preventive measures exist to keep the runs going safely.

Runs begin at 6:30 now that events have been opened up to groups of 100 people in Connecticut. Just sign in and get your route and start walking, jogging, or sprinting your way through it with so many others from the community.

If you are racing around to find the best restoration professionals for fire and smoke cleanup in New Britain homes, you can count on our SERVPRO of Middletown / New Britain. We are available 24/7 at (860) 826-5169.

Analyzing Middletown's Most Famous Attractions and Structures

11/8/2020 (Permalink)

tech in tyvek suit SERVPRO of Middletown technician dons a tyvek suit and respirator to grapple with a mold problem

With a history dating back before the American Revolution, Middletown has many attractions that are one-of-a-kind.

Middletown and the entire Middlesex County is rife with history, culture, and a heritage dating back centuries. While Middletown was initially one of the most profitable ports in the 1700s and 1800s, the War of 1812 would ruin this once-profitable industry and trading permanently. Adaptation and evolution were necessary, and even to this day, Middletown continues to grow and change with new residents and leadership. The gentrification of younger residents has also helped keep the prominent retail locations relevant and modern without ever compromising the area's historic appeal. Some of the buildings and landmarks have become protected properties in a national historical database, which have become some of the most alluring and attractive structures for those visiting the town.

Wesleyan University

Perhaps one of the longest-standing institutions and businesses for the Middletown area is Wesleyan University. This school has stood since 1831 and continues to provide quality education to this day. Its founding in the 1800s by Methodist leaders can showcase the choice in the name of Wesleyan, as the founder of the Methodism sect of Christianity was one John Wesley. As a liberal arts college with Division III athletics, the average attendance between undergraduates and postgraduates is just over 3,000.

Despite its smaller size, this institution has been one of the most influential schools in the country when you consider the achievements of its most aspiring alumni and faculty, including:

  • Fulbright Scholars
  • MacArthur Fellows
  • Nobel Laureates
  • Guggenheim Fellows
  • Truman Scholars
  • Pulitzer Prize Winners
  • Rhodes Scholars
  • Members of the US Congress
  • Presidential Cabinet Members
  • Governors
  • CEOS and Founders of Fortune 500 Companies

For this reason, Wesleyan University is among the most respected and known institutions throughout the world. Its status has made admittance exclusive, bringing many to Middletown to meet with university administrators and see the respective historic buildings that make up the beautiful campus.

Oddfellows Playhouse

The mission and ultimate objective of the Oddfellows Playhouse is to introduce the youth of the region to the performing arts in ways that can build credible skills, encourage creativity, and benefit the community. The organization started in 1975 and, since then, has continually been Connecticut's foremost youth theater. Every year, the theater helps more than 1200 pupils find their voice and presence on the stage.

In 1994, through immense community support for the program that had been functioning nearly 20 years at this point, allowed Oddfellows to purchase the historic building where it now resides downtown. This space features a modest-sized performing center with a stage and 110 seat audience. Also, there are areas for rehearsals, the lobby/gallery, prop storage and a professionally equipped light/sound booth. Anyone coming to Middletown would be remiss to overlook live performances from the group, as the ever-changing troop of performers has successfully performed more than 350 plays and specials.

O'Rourke's Diner

O'Rourke's has been a staple of Middletown since 1941. A few short years after opening, the diner would get the iconic Mountain View diner car that would be the way it continues to look to this day. The restaurant has become among the most well-regarded in the city, likely for its nostalgic appearance and affordable dishes. It is a fitting relic of Americana that works well with its placement in the Main Street Historic District of Middletown.

Its historical significance allowed the diner to get featured in many write-ups about Connecticut and New England's best eateries. Guy Fieri would also feature O' Rourke's on the hit television show Diners, Drive-Ins, and Dives. Despite a devastating fire that rallied the community to raise money for a complete renovation and repair totaling more than 350,000 dollars, the diner still has its original appearance, attractive aesthetic, and authentic menu.

Historic Homes of Middletown

Throughout New England, there are thousands of properties protected by National Historic Site statuses. Middletown has several historic districts, the most noteworthy of these being the Main Street area. Here you can incorporate properties like the Oddfellows Playhouse and O'Rourke's Diner along with many of the structures that have been adopted into the campus for Wesleyan University that are, in fact, older than the school.

Protecting these properties and the thousands of single-family homes throughout Middletown has become one of the priorities of our experienced SERVPRO restoration team. With 33 homes and commercial structures that made the National Register of Historic Places within Middletown's city limits, many buildings are worth your time to explore and learn about when you visit. Some of the most famous protected constructions include Alsop House, Samuel Wadsworth Russell House, Town Farms Inn, and the Wadsworth Estate.

How Mold Remediation Occurs in Area Businesses

Mold can be one of the most challenging conditions that home and business owners must contend with, as the presence of microbial threats can be hazardous to exposed customers. Addressing these concerns immediately can reduce the spread and severity of the organism, especially when our SERVPRO professionals can establish containment barriers.

Remediation seeks to remove active colonization threats through several specific approaches. With traffic and cross-contamination concerns contained with barriers and poly-sheeting, our professionals can work to regulate temperature, airflow, and moisture content in the drying zone to being evaporation to make mold removal tactics on hosting materials more effective and successful. Some of the most effective remediation approaches include:

  • Surface cleaning with antimicrobial products
  • Soda/media blasting
  • Orbital sanding and sandblasting
  • Controlled demolition

With contracting license #HIC.0652559, our team can offer full-scale build back and repairs for compromised structures like your downtown business. We understand that with multiple historic districts in the city, a fast and knowledgeable response can prevent far costlier restoration and renovations of these landmark properties with controlled demolition, repairs, and containment.

Mold does not have to be a devastating force in your business. We have skilled Applied Microbial Remediation Technicians (AMRT) capable of remediation and mold removal for SERVPRO of Middletown businesses. Give us a call anytime that you need us at (860) 826-5169.

Enjoy the 35th Holiday on Main Street’s Magic of Middletown Celebration

11/8/2020 (Permalink)

town seal SERVPRO provides flooding cleanup services to our Middletown neighbors

The holiday season is upon us, but for many, the celebrations do not begin until they have been to Main Street Middletown for the annual festivities.

Christmas is more than presents under the tree. For many of the residents here in Middletown, it is getting together with their friends and neighbors celebrating the season every weekend until Christmas morning. This year’s festivities begin with a virtual tree-lighting ceremony happening online on November 27th. The subsequent weekends until December 25th feature an array of fun and memorable events.

Our beautiful Main Street structures come to life with lights, holiday music, and other delightful decorations. Check out vendors setting up shop along the street, a gnome scavenger hunt for the whole family, a decorated car parade, and more. Experience the holidays with all of Middletown this year at the 35th annual Holiday on Main Street celebration.

When flooding rears its head after severe winter weather, you need efficient flood water removal for your Middletown home. Our SERVPRO of Middletown / New Britain team is available 24/7 at (860) 826-5169.

What Are the Ways to Remove Water After a Flood in Middletown?

10/29/2020 (Permalink)

Living room and Dining Room Flooded For 24/7 assistance after a flood, Contact SERVPRO of Middletown / New Britain at (860) 826-5169.

SERVPRO Extracts Water from Your Flooded Home in Middletown Using Advanced Equipment

Recovering after a flood in Middletown is an overwhelming task. Once you recover from the initial shock, you may want to contact professionals for home restoration and water removal. Trained SERVPRO professionals remove floodwater using truck-mounted or portable extraction equipment. They make enough passes to extract the largest amount of water possible before using heavy-duty air movers and dehumidifiers to remove the remaining moisture.

Why is Floodwater Contaminated?
During Flood cleanup for your Middletown property, you should understand the different categories of water. Clean water (category 1) is water that comes out of a faucet or a non-contaminated plumbing leak. Gray water (category 2) is slightly contaminated, like water that comes out of a toilet without any solid matter or soapy dishwater. Blackwater (category 3) is contaminated water containing sewage or unknown organic matter. Floodwater fits into this category because it passes over the ground, potentially exposing it to various contaminants, before coming into your home.

What Precautions do SERVPRO Technicians Take When Removing Contaminated Water?
    •    Technicians wear appropriate Personal Protective Equipment (PPE) when handling items contaminated by floodwater.
    •    Technicians dispose of collected blackwater in accordance with local regulations.
    •    Technicians are mindful of keeping residents safe during the restoration process.

How Do Technicians Find Hidden Pockets of Water?
    •    The SERVPRO flood restoration team extracts as much water as possible with portable extraction equipment, including wands that can fit into small spaces in your home.
    •    Technicians use moisture sensors and detection equipment to find hidden moisture. Some moisture sensors have probes to penetrate surfaces, so we do not have to cut into wall cavities unless necessary.
    •    Infrared camera imagery is useful in discovering possible damp voids within walls.

For 24/7 assistance after a flood, Contact SERVPRO of Middletown / New Britain at (860) 826-5169. We’re Faster to Any Size Disaster!

What Should Homeowners Consider When Selecting the Best Fit Among Local Water Restoration Companies?

10/10/2020 (Permalink)

contractor helmet and wrenches logo For Water Damage Restoration and Repair to Your Middletown Home--Call SERVPRO

SERVPRO Offers a Full-Spectrum of Solutions -- Assessment and Building Stabilization Through Build Back for Your Middletown Home

Finding and hiring a water restoration firm that shortens and simplifies the journey from a water-filled Middletown home, suffering from structural damage and potential human health and welfare concerns, can seem daunting. Many different skill sets and restoration industry-developed standards come into play during the process. The job starts with the assessment of the extent and levels of structural damage and personal and environmental hazards. Then planning of efficient and implementation of best-practice interventions designed to mitigate and remediate the water damage occurs. Finally, repairs and rebuilding return the devastated spaces to preloss condition.

Does a Homeowner Need to Act as a General Contractor During Water Damage Restoration?

Avoiding the stress of hiring several different contractors to handle the various phases needed to reverse the disruption is crucial. Engaging just one company is possible when you find a good match among multi-licensed and certified water restoration companies serving the Middletown area. Choosing a partner to work with you from assessment through water damage mitigation and remediation to final reconstruction streamlines the process. Transitions from phase to phase occur more smoothly, and you never need to wait for a second or third contractor to fit you into their busy schedule.

What Is on the Checklist for a Premier “One Stop Shop” When Picking from Several Water Restoration Companies?

Options might abound, but SERVPRO ranks at the top of any list of water damage restoration firms. How can you tell we have what it takes for quality water damage recovery?

We invest in training for our managers and technicians, concentrating on various disaster recovery specialties from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is an international standards development and education organization, basing all training on the latest technological advances, cutting-edge equipment, and scientific research.

  • Sufficient Capacity -- Workforce and Equipment

Our resources are scalable. Every signature green service vehicle in our fleet is stocked fully with a multi-unit inventory of water removal and drying equipment and sufficient quantities of cleaning and disinfection proprietary products and tools.

  • Insurance Coordination Experience and Competence

 Managers and office specialists work with homeowner insurance companies throughout every project, ensuring proper documentation of damage and interventions to support claims based on your insurance contract and to limit your out of pocket costs.

  • Flexibility and Options for Home Contents

A spacious, climate-controlled production facility is available if we recommend a pack out of furnishings, household goods, and personal possessions. Dedicated contents processing technicians evaluate and plan cleaning, drying, deodorizing, and disinfecting of packed-out items using our digitized Contents Claim Inventory Service (CCIS). Articles are stored until your home’s restoration is complete.

What Does Your Local SERVPRO Offer that Sets It Apart from Other Water Damage Restoration Companies?

One of the challenges SERVPRO and other water damage restoration companies face during the wind-up phase of projects is providing repair and reconstruction services. Not every water damage disaster mitigation and remediation company also holds a license as a residential contractor. This failure creates a hurdle for the homeowner, now required to vet and choose another contractor to perform the last tasks needed to return a home to “Like it never even happened.” Our business can legally act as a general contractor during the build-back phase, saving you the time, stress, and expense of engaging a firm to pick up where the remediation left off.

How Does Having Our Contractor License Help During the Project?

Additionally, our license to provide contracting services helps when we are managing potential hazards. For example, if temporary or permanent supports are needed to secure sagging ceilings or bowed-out walls, we rely on our construction division. In the event we decide to use controlled demolition to release trapped water, our expertise allows us to employ tactics such as:

  • Punching, sawing, or drilling holes to release water
  • Cutting drywall several inches above the waterline to remove ruined materials and drain water and provide access for efficiency in drying

These mid-project tasks also require action to patch holes or replace gypsum boards. We add them to the rebuilding and repair agenda, ensuring that your home is clean, dry, disinfected, deodorized, and intact when you return to normal day-to-day life.

Enjoy an integrated turnkey water damage restoration experience with the multiple certifications held by SERVPRO of Middletown / New Britain. Call (860) 826-5169 to inquire about your initial assessment options through needed reconstruction and finishing touches.

Contractor Licenses:

Residential: HIC.0652559

Why Do Kitchen Fires Produce Such Strong Smoke?

10/9/2020 (Permalink)

fire starting under pan on stove Grease fires create a soot residue that is difficult to remove. We are equipped to have your kitchen back to the business of cooking in no time.

SERVPRO is Here for Help with Damage and Tough Smoke Odors After Your New Britain Kitchen Fire 

An unexpected fire inside your New Britain kitchen can bring a great deal of stress, devastation, and pungent odors. Whether the fire started while cooking a meal or you had an issue with an unattended candle or faulty appliance, cleanup is best when handled by skilled fire and smoke restoration technicians (FSRT). SERVPRO offers 24-hour emergency cleanup and restoration to give you the peace of mind you need when faced with such a situation. Just call our team, and we will send a crew out quickly to get started. 

What Makes Kitchen Fire Smoke Tougher to Remove? 

When called for a cleanup of kitchen fire damage in New Britain, we bring all our proven techniques and tools to the job. Most often, Kitchen fires produce protein-heavy soot and smoke residue, made up of food and fatty ingredients used for cooking. When such food items meet high heat from the blaze, they become rancid, amplifying the smells further. Further adding to the mess, protein-riddle soot residue is often sticky and thick, making it even more difficult to remove than powdery residue produced with other fires. 

To help us handle greasy, stubborn residues, SERVPRO employs special solvents and abrasives to break the bond on surfaces. Should any odorous elements remain after a thorough cleaning, we utilize equipment such as: 

  • Air Scrubbers –this equipment pulls particulates from the air, catching and trapping them with onboard HEPA filtration.
  • Thermal Foggers –this equipment heats specialized deodorants to create a fine mist or fog that settles on surfaces and binds to odor molecules for easier removal.
  • Hydroxyl Generators –these generators use UV light to chemically change the protein-based molecules within your kitchen to remove the odors. 

SERVPRO of Middletown/New Britain is here to ensure your home returns to its preloss condition after suffering from fire damage. Contact us 24 hours a day, seven days a week at (860) 826-5169.

Is Residential Water Intrusion Unhealthy?

9/29/2020 (Permalink)

A bathroom with the walling pulled off. Don't let a small amount of water take over your home, call SERVPRO today.

Water Spills Happen to Many Middletown Residents. SERVPRO Can Return your Home to a Sanitary State with Professional Water Cleanup. 

Why does water intrusion cause odor?

Middletown residents with a moisture issue in their homes may discover unpleasant odors in the affected area and beyond. The reason water causes odor is due to microbes. Microbes are microscopic organisms that live in water. Typical microbial microorganisms include bacteria, viruses, and fungi. Many microbial growth issues occur as a result of previous problems with water damage. SERVPRO can help mitigate these secondary damages by performing expert cleanup and applying biocides or antimicrobial chemicals to break down microbial organisms. 

What do microbes need to reproduce?

- A water or moisture supply. High humidity can provide the right conditions for microbial growth

- A food supply of organic matter which is abundant in residential building materials including woods or natural materials

- The temperature which creates the ideal conditions for growth

How can I get rid of microbial growth?

Using professional water cleanup in your Middletown home is the first step to controlling microbes. These organisms are a natural part of a home environment but lay dormant without moisture, causing no problems. We take care to dry a home thoroughly during water restoration to ensure that microbes return to an inactive state. We can accomplish this task by using advanced drying equipment and regularly monitoring humidity alongside wetness in your property. With moisture under control, we can then apply antimicrobial chemicals to restrict microbial growth further.

How is microbial growth controlled?

- Cleaning the affected area using detergents or biocides

- Drying the area thoroughly to ensure microbes remain dormant

- Treating the area with antimicrobial chemicals to break down organisms

Water intrusion can cause expensive secondary damage through microbial growth. To keep microbes under control, contact SERVPRO of Middletown / New Britain at (860) 530-4353.

Water Damage Restoration Middletown

9/26/2020 (Permalink)

SERVPRO for Middletown Water Damage Restoration Services

Give SERVPRO of Middletown / New Britain a call now at (860) 826-5169.

In combination with another substantial metropolitan area that our team services, SERVPRO of Middletown / New Britain is a custodian for more than 125,000 residents in these two adjacent areas. Middletown is only a short 16-mile jaunt from Hartford, the hub of Connecticut. This proximity has generated a substantial boom in activity and growth over the centuries. Pre-dating the Revolutionary War, before America became a nation, our immediate area along the Connecticut River has been full of history and culture. Protected structural treasures like the Samuel Wadsworth Russell House on High Street here in the city become centerpieces for this detailed history and a reminder of how much the area has grown.

However, the region is just as susceptible to natural disasters like torrential rainfall or Nor'easter storms that can bear down on the state and the entire New England area every season. Whatever struggles your home or business faces, you can count on SERVPRO to help you make it "Like it never even happened."

Middletown Area Emergency Water Removal, Cleanup, and Restoration

  • Locally Owned/Operated
  • Water Removal, Damage Cleaning, and Restoration
  • Storm Damage Restoration
  • Fire & Smoke Restoration and Cleanup
  • Commercial Mitigation and Restoration
  • Mold Inspections and Remediation
  • Fast and Reliable Local Experts (860) 826-5169.

Restoring Middletown Structures After Water Damages

One of the considerable challenges that restoration companies face when addressing water damages in Middletown is the effect of moisture on aging structures, much like the historical landmarks of High Street, like the Alsop House constructed in 1840. The immediate response that these structures, as well as single-family homes and businesses throughout the area, gets successfully met by our 24/7 availability of certified restoration technicians accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.)

Wesleyan University is one of the city's largest developments, offering education to thousands of students every year. Combined with Middlesex Community College, the two institutions provide room/board to more than 15,000 students. With each of these campuses featuring dozens of structures, an immediate response is critical to avoid the displacement of hundreds of students and reduce irreparable damage to historical landmarks that have now become repurposed into campus buildings.

Main Street was developed along with Wesleyan's financial backing and planning to bring more shops, restaurants, and art to downtown Middletown. These efforts have attracted more consistent visitors to the city, along with long-standing businesses and organizations like O'Rourke's Diner, the Oddfellow's Playhouse, and the Children's Circus of Middletown. With many trailered equipment and pre-stocked trailers, we can quickly and cost-efficiently mitigate losses to commercial structures for customers. Of course, when a fire or a mold infestation occurs within a commercial property, our technicians can respond to mitigate and restore.

Emergency Water Damage Scenarios for Middletown Areas

  • Nor'easter Storm and Flood Damage
  • Damaged/Leaking Roofs
  • Severe Winter Storms
  • Ice Damming and Frozen Pipes
  • Overflowing Drains, Toilets, and Sinks
  • Post-Fire Fighting Flooding
  • Damaged and Leaking Appliances, Water Heaters, and Plumbing Fixtures

Why Choose SERVPRO of Middletown / New Britain?

Highly Trained Water Damage Specialists

We have multiple technicians accredited in water restoration and cleanup niches, including:

  • WRT – Water Restoration Technician
  • ASD – Applied Structural Drying
  • CDS – Commercial Drying Specialist
  • AMRT – Applied Microbial Remediation Technician

We're Faster To Any Size Disaster

Our experienced professionals live here in Middlesex and Hartford Counties, giving us a fast and reliable response when you need it the most. Our quick arrival boosts our mitigation abilities and protects more of your property from irreparable harm.

Advanced Water Restoration Practices and Equipment

We have advanced technologies designed to track and monitor moisture pockets above and beneath surface materials. We can utilize several tools for ranging degrees of extraction and moisture removal. We can thoroughly dry structural components and contents from your home – and complete our efforts with extensive cleaning, sanitizing, and deodorizing. Certified: SERVPRO Cleaned.

Want to know more? We can help. Call SERVPRO of Middletown / New Britain (860) 826-5169.

Also of Interest    Middletown Water and Mold Damage Restoration   New Britain Water Damage Repair

Why Would Controlled Demolition Be Necessary After Water Damage in Middletown?

9/11/2020 (Permalink)

A bathroom with the drywalling removed around the flooring. Let SERVPRO help you determine what needs demolition in your Middletown office after water damage.

When your Middletown office complex suffers widespread water damage, it can deteriorate structural elements to require demolition. 

Coming back from a long weekend to your Middletown office and finding it flooded from a burst pipe or other disaster could be devastating. You need immediate restoration services provided by outfits like our SERVPRO team, but you must also determine if there is anything you can do to keep the business going while this recovery gets underway. Depending on the severity of the situation, it is possible to keep doors open in a limited capacity through containment and a fast response of our technicians. Controlled demolition and other emergency services have become a vital role in that effort. 

Water damage repair for the Middletown offices seeks to both reduce the spread and severity of the water damage, but also to protect exposed contents and structural elements when possible. Reconstruction is often a necessary component of restoration when drywall becomes exposed to standing water. While metal tracks and framing of commercial structures can resist rusting and water damage, outside materials like sheetrock and insulation are highly porous and quickly irreparably damaged. 

What is Controlled Demolition? 

Between our SERVPRO contractors and professionals on our roster and third-party subcontractors and trusted experts, we can perform actions like controlled demolition. This approach is specifically designed to remove compromised portions of construction materials from a property without removing unaffected or undamaged elements in the process. The careful calculation of drylines and damaged zones can make reconstruction and repairs more efficient. Controlled demolition is often an element of either emergency services that occur before even job scoping or during the earliest mitigation stages. The benefits of this demolition include:

  • Easier Access to Damaged Areas
  • Faster Drying of Moist Environments
  • Removes Compromised Structural Materials
  • Prepares Area for Reconstruction

Where is Water Damage the Worst? 

Understanding where the most damaged areas of your facility are can achieve multiple things, including showcasing where restoration and recovery efforts should be the most focused. A concentration of water damage effects can become devastating to the documentation of your office building or the equipment that you have in every individual workspace. Utilities stored within your building walls can often be one of the common origin points for water damage. With severe temperature drops overnight in an office, inadequate insulation could freeze and burst pipes. In fact, there are many different ways that these hidden pipes could be problematic, including:

  • Drips
  • Leaks
  • Sprays
  • Damaged Fixtures
  • Broken Plumbing

How Does Removing Saturated Material Help? 

Choosing controlled demolition is not a decision made lightly. The understanding that comes with discarding structural materials and construction elements is that it is more beneficial to proceed without them than to attempt to restore and dry them where they are. Sometimes this decision can get made for our technicians by elements becoming too saturated and collapsing or showing clear signs of warping, distortion, and bloating after prolonged exposure. Ultimately, removing damaged materials can do three things:

  • Slow the Spread – When materials that were once oversaturated are no longer installed, they cannot impact neighboring surfaces and materials with higher moisture content or transference. 
  • Preventing Mold Growth – Mold growth is not always entirely unavoidable with substantial loss events in your office building. How severe these situations become can shut down the facility if not appropriately contained.
  • Clean Foundation for Rebuilding – Removing damaged construction materials leaves a clean and stable base for reinstalling new elements when drying and cleaning complete. This allows reconstruction at a later point to be more efficient. 

Is Mold a Potential Problem? 

You might not realize how quickly water damages in your office building can become more palpable threats like microbial colonization. Mold is a destructive force that is often not taken as seriously as it should be. Within 48 hours of exposure to water damage and saturation, structural elements could facilitate mold growth. The formation of these colonies could ultimately require more demolition and repairs to the structure if not promptly addressed. With Applied Microbial Remediation Technicians (AMRT) and our in-house contractors readily available, we can overcome these possible hurdles often before they get out of control through demolition, mold inhibitors, and drying.

There is no mistaking how devastating situations like plumbing breaks and appliance malfunctions can be for an entire office building. Rapidly spreading water effects can compromise structural elements and require preventative steps like controlled demolition to resolve. No matter what your office needs, our SERVPRO of Middletown / New Britain team can help. Give us a call today at (860) 826-5169.

Does My Home Need Professional Water Removal Services?

9/1/2020 (Permalink)

"Don't wait" Property owners breathe a sigh of relief when the SERVPRO green fleet swiftly arrives for water loss mitigation. Don't wait, call us right away.

Call SERVPRO of Middletown if You Suspect Your Home Needs Water Removal Services!

When a water removal emergency hits a Middletown home, many owners wonder if they can clean up the issue themselves. There is nothing wrong with a good DIY project. However, when it comes to removing moisture from your home, you may want to think twice. 

It is essential to rely on professional Middletown Water Removal services when you need them. Here at SERVPRO, we have access to advanced technological devices that allow us to swiftly get water out of your home. Our technology is industry-grade and powerful. Furthermore, we have access to other technologies that enable us to track down unseen moisture in your home. When it comes to anything that could severely damage your home if left unchecked, leave it to professionals. 

What Are the Pros of Relying on SERVPRO? 

There are many benefits to working with our technicians. You can feel confident in our services knowing: 

  • Our technicians are IICRC-certified (Institution of Inspection, Cleaning, and Restoration Certification)
  • We use advanced technology, designed to reduce excess moisture in your home as quickly as possible 
  • We want you to feel good with the services we supply and always can treat you like family 

We build our schedule around yours. If you need help, don't hesitate to call us. Our technicians can hurry to your house and begin an investigation of the water damage immediately. 

What Can SERVPRO Do to Remove Water From My Basement? 

Picture your sump pump failing during a heavy rainstorm. Your basement floods and leaves cold water covering the concrete floor. Here at SERVPRO, we could: 

  • Use truck-mounted wet/dry vacuums, to relocate the water elsewhere later
  • Use dehumidifiers to reduce moisture from the air
  • Use flood drying mats to remove as much moisture from the pores of the concrete 

Should we believe your basement needed additional drying services, we could provide them. We always try to ensure that your home meets an appropriate moisture level. 

Never wait for help when you need it. Get in touch with SERVPRO of Middletown / New Britain by dialing (860) 826-5169. Our technicians are ready to help you. 

See more about Middletown.

My Basement Flooded, How Can I Start Getting the Water Out?

8/27/2020 (Permalink)

Standing water SERVPRO is quick to get your flood damage under control. If you don’t act quickly, water damage in your home can escalate. Contact us right away.

SERVPRO Handles Flood Damage from Recent Storms to Quickly Remove Water from Your Middletown Basement.

Being the lowest point within your home, it is no wonder why a basement would be susceptible to water intrusion or flooding during a storm. Once this happens, you need to act quickly, yet careful to ensure everything gets handled safely. SERVPRO has skilled technicians who can assess the damage and work to remove water quickly and efficiently. We’re Faster To Any Size Disaster, so when you need us for your flooded basement, you can have a crew on-site in as little as four hours or less after you call.

What Happens if Water Sits Too Long?

When you have flood damage in Middletown, the water standing in your basement could harbor many contaminants. The longer the water stays, the more the damage sets in. Mold also colonizes and spreads within 24 hours after the initial water incident. However, with rapid response from our Green Fleet, you can ensure your basement and belongings get the attention they need.

Some of the ways that SERVPRO gets your home back to preloss condition includes:

  • The use of proprietary products and EPA-registered cleaning agents
  • Rapid water removal to limit the number of secondary water issues and structural damage
  • Industrial strength dehumidifiers and drying tools to remove moisture and bring down the relative humidity in the air
  • After moisture levels are back to normal, SERVPRO cleans, sanitizes, and treats the area using powerful anti-microbial agents to inhibit mold growth
  • Every step of the process is very carefully documented, and we are happy to work with your insurance provider to facilitate prompt execution of your claim

When you call SERVPRO of Middletown/New Britain for help with flood damage, we take the burden off of your shoulders. We are always available to assist you 24 hours a day, seven days a week, by calling (860) 826-5169.

Learn more about Middletown.

Our Dishwasher Flooded Our Middletown Diner – How Fast Can You Help?

8/12/2020 (Permalink)

"Come in we're open" We understand the need for continuing business as usual during restoration efforts. Call us right away we are available 24/7.

Our Technicians Can Provide Emergency Water Mitigation Within Hours.

Dishwashers can release gallons of water fast! If you own a business in Middletown, you need to be up and running, not closed due to a flooded kitchen. That’s where our expert technicians come into play. Emergency water mitigation intervention gets you busy serving your customers in no time.

Will I Need to Close My Business?

If you are in the food business cleanliness and safety are paramount. You do not want customers walking around puddles or seeing water seeping from under the woodwork. Slips and falls are a risk to employees and diners. Closing to allow the needed water damage restoration in your Middletown restaurant is the best choice for everyone involved. The great news is that SERVPRO is Faster To Any Size Disaster. We do not want your business to shut down any longer than necessary. 

Can My Equipment Be Cleaned On-site?

Depending on the scope of the water intrusion, it can be possible to do on-site cleaning. A dishwasher leak may not cause standing water as deep as some other situations would. Our technicians are equipped to mitigate commercial water damage. We do everything possible to prevent disruption to your facility. Some of the ways we handle on-site cleanup includes:

  •   Assessing flooring to determine if it can be repaired or needs replacing. SERVPRO can restore wood and linoleum flooring.
  •   Food prep equipment is moved out of the affected area and is deep cleaned.
  •   Sanitizers and disinfectants get used on all affected surfaces.
  •   Tables can be placed on blocks to get them away from the water. Chairs, stools and other items are relocated until the water extraction and drying is finished.

If your situation is such that the water damage is quite extensive and a pack-out is needed, our technicians carefully inventory the contents. Our Contents Claim Inventory System (CCIS) documents where each item was within the diner. The team returns everything to its proper place when the water damage restoration is complete.

What Type of Damage Happens?

When commercial properties get hit with a water intrusion, the flooring usually is damaged the most. Carpets and tiles that are glued down are in danger of excess moisture seeping into the substrate below. This is why it is crucial to seek emergency water mitigation as quickly as possible. Composite flooring is typically a loss. It soaks up water immediately and is more cost-effective to replace. Here are some other scenarios that can occur in a situation like yours:

  •   Sheetrock wicks up water rapidly. This can make it warp or buckle. SERVPRO has moisture detection sensors and probes that can determine where the water is located that is causing the problem. 
  •   Controlled demolition means less material to dispose of and smaller areas getting restored. Replacing a portion of drywall or sheetrock instead of an entire wall would be a good example.
  •   Foul odors are often a result of water damage. Mold and mildew can be a cause of the unpleasant smells. The team searches for hidden moisture and provides mold remediation if required.
  •   Immersion cleaning can be used for reusable items such as metal serving utensils, trays or glass dinnerware. It involves dipping the items into a bath of a cleaning solution. Ultrasonic sound waves create microscopic jet streams and high temperatures to agitate the solution and scrub the content. 

Dealing with Odors

The last thing any eatery wants is a nasty smell when customers come in for a meal. If the water damage has left foul odors, the crew often uses a combination of odor control techniques. Time-released gel pellets are perfect for on-going scent control. We can eradicate airborne particulates hydroxyl generators. If odors are on surfaces or embedded within the material thermal fogging helps remove them. Removing unpleasant scents is all part of the sanitizing process.

How Soon Can I Reopen?

To reopen, everything needs to be thoroughly disinfected and dried. SERVPRO technicians know how to use the right ratio of air movers and dehumidifiers to dry your diner as quickly as possible. Moisture levels are monitored continuously to decide if any change needs to be made to the drying process. When everything is dry, then the techs sanitize all affected services. Then needed repairs to walls, floors or other structural components are finished.

You depend on your diner for your livelihood, and downtime is a loss of revenue. We understand how significant that is to you, your family, and the community. We are a local business serving the community too. Our expert team puts together a water damage restoration plan for your approval. We begin implementing it immediately upon approval. 

Contact SERVPRO of Middletown / New Britain at (860) 826-5169 for professional water damage restoration service. 

How Many Contractors Do I Need to Clean Up a Water Loss in Middletown?

8/5/2020 (Permalink)

water damaged property SERVPRO of Middletown / New Britain is ready for water cleanup and repair and rebuilding if needed.

SERVPRO Provides Full-Service Professional Water Cleanup in Middletown, Taking on Projects from Initial Assessment to Repairs and Build Backs, Streamlining the Process for Local Homeowners

A water loss can be one of the most disruptive events you experience in your Middletown dwelling. An overflowing bathroom sink or tub can soak the subfloor, risking migration of water to the walls and ceilings under the bath. You need a fast water removal response. Depending on the condition of the building materials affected by secondary damage from water spread, you might need partial or total replacement of the subfloor and repairs to walls and ceilings.

I Thought Ceramic Tile Floors Were Watertight -- How Did the Water Percolate Down?

As long as the grout and any caulk along walls and around fixtures are intact, tile floors shed water well. If the grout or caulk is cracked or missing in places, you require professional water cleanup in Middletown. The subfloor is porous, and, when wet, drips onto the ceiling tiles or drywall below. Staining and even pooling of water then occur though not a drop of water is visible in the bathroom.

What Steps Need Competition to Manage Water Migration?

When SERVPRO arrives, a visual check one level below locates the water incursion in general terms. Water does travel away from origin sites on pipes, wires, and structures, so we use moisture detection and metering tools to trace the path and the levels of absorbed and perhaps collected water. We also check the bathroom, using the detection tools, and maybe pulling up a few tiles to evaluate water saturation. Then we:

    •    Release pooled water with weep holes
    •    Pop-out ceiling tiles to enhance water removal and subsequent drying
    •    Use portable extraction equipment to suction the released water
    •    Establish moisture drying goals

What Does Drying Look Like?

We position air movers to sweep moisture away from saturated surfaces and maintain a temperature optimal for evaporation. Drying occurs in the bathroom and upwards from the floor below. Dehumidifiers capture the vapor for disposal.

Now I Have Holes -- What Is the Plan to Fix That?

We are licensed as general residential contractors, so we repair smaller holes and replace tiles or drywall if needed. If the subfloor needs replacement or tiles resetting, we do that as well. New grout (sealed) and caulking prevent future incidents.

SERVPRO of Middletown / New Britain is ready for water cleanup and repair and rebuilding if needed. Explore your options for a wrap-around restoration by calling (860) 826-5169.

Does My Middleton Home Need Decontamination After A Flood?

7/26/2020 (Permalink)

flooding in the kitchen “Like it never even happened.”

If Your Middleton Home Is Hit by Storm Damage and Flooding SERVPRO’s Trained Biohazard Recovery Team Can Handle the Cleanup

Middleton is subject to flash flooding and other storm problems that can put homes at risk. One of the concerns with flooding from storm waters is "black water." Blackwater is contaminated water and needs special treatment.

Why is Black Water a Health Risk?

When any business or home in Middleton experiences flood damage from storms, black or dirty, water is a serious concern. Flash flood waters flow down city streets, over lands, and into homes. The water carries anything in its path, including dirt, debris, chemical, fertilizers, sewage, and things like bacteria. Once the flooding has stopped, the standing water left inside a home can quickly become a breeding ground for bacteria and other microorganisms.

How Do You Handle the Cleanup?

SERVPRO has Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians who are trained to deal with biohazard situations such as black water. They also have the Occupational Safety & Health Administration (OSHA) and the American Bio-Recovery Association (ABRA) certification. They will use the proper PPE equipment when cleaning up and provide the sanitization and disinfecting required. One of the products we use is SERVPROXIDE. It is:

    •    A proprietary hospital-grade disinfectant registered with the EPA (Environmental Protection Agency)
    •    A stabilized chlorine dioxide-based antimicrobial
    •    Has the EPA's lowest toxicity rating
    •    Fragrant free

Flash flooding is nothing to take lightly. The contaminants that come into your home with storm damage can be deadly to you and your family. Ensure your home is safe from all the nasties that can cause health issues by contacting SERVPRO of Middletown / New Britain at (860) 826-5169. We are licensed and bonded. We’re Faster to Any Size Disaster!

Do I Have to Throw Away Furniture Covered in Soot?

7/23/2020 (Permalink)

Soot covered desk Call our experts after you experience a fire disaster, we have training in fire & smoke restoration, odor control, upholstery & fabric cleaning.

SERVPRO technicians can clean up the aftermath of a fire to both your Middletown home and its contents.

That first look at your home after a fire can make you feel overwhelmed with where to start first on the cleanup. One of the best moves you can make is to hand-off the task to a professional restoration services company. The reason is this: if incorrect cleaning methods get used on soot-covered surfaces and furnishings, you can render the item without reuse potential and wind up costing yourself more money in terms of purchasing replacements. 

What are the Three Main Areas Techs Set-Up During Fire Damage Restoration?

SERVPRO techs approach all fire damage restoration jobs in Middletown properties with compassion and professionalism, as they know they are assisting homeowners in one of the worst times of their lives. The techs arrive intending to use their cleaning skills and advanced equipment to limit the loss to the homeowner. There are a few specific areas that get set up:  

  • Containing the loss area to minimize cross-contamination
  • Setting up a cleaning station for restorable items
  • Designating a space to place loss items for approval from the homeowner or adjuster

Furniture can be expensive to replace, and the techs have specialized wood soaps and solutions to eliminate smoke damage on the wood. Many factors determine if the furniture can get renewed through detailed cleaning efforts such as if the furniture is solid wood and if it has damage from the heat. Composite wood furnishings tend to fair poorly to both water and heat exposure and are frequently a loss. In cases of the removal of heavy coverage, the furniture may need staining as a final step. 

Contact SERVPRO of Middletown / New Britain at (860) 826-5169 for assistance with any size fire damage restoration needed in your home. The technicians arrive quickly and work to bring your property to its preloss condition. 

Learn more about Middletown.

Should I Call A Professional Fire Damage Restorer in New Britain to Remove Smoke Residues?

7/19/2020 (Permalink)

Living Room On Fire “Like it never even happened.”

Professional Smoke Damage Restorers Like SERVPRO Have Sufficient Resources to Work Faster When Restoring Your Property

Although fires are generally known to be destructive, the actual damages to the property result from separate factors, for instance, flames consume materials; heat melts, or causes superficial changes, while smoke deposits layers of residues on materials. If the incident at your New Britain house involves a minor or smoldering fire, the damage is predominantly from the smoke. Thus, you might be unsure whether to clean it yourself or involve a professional.

What constitutes smoke damage after a fire incident?

When fire damage loss in New Britain results from smoke effects only, you can expect issues like:
    •    Staining of surfaces
    •    Corrosion of materials by residues
    •    Strong odors
    •    Widespread residues within the property

Compared to other aspects of a fire, damage from smoke may seem friendlier to deal with since it does not consume the materials it affects. However, once you start the restoration, the process you expected to be simple can prove tasking. For instance, smoke readily spreads around the property through every opening or crack. Therefore, it can reach areas far from the source, increasing the cleaning workload.

Our SERVPRO technicians are well versed with the effects of smoke, so we anticipate most of the aspects that might surprise you. We understand that extended exposure to smoke residues can stain granite or other stone surfaces permanently, or corrode metals and metallic finishes. We can help you preempt such outcomes by pre-cleaning vulnerable materials and applying protective substances such as a thin oil film. We also expedite the cleaning process, thus minimizing exposure.

How tasking is the process of removing smoke residues from a house?

Cleaning smoke residue from surfaces is not difficult because, in most cases, it only takes agitation with a material such as a cleaning rug soaked in a detergent or other cleaning agents. However, several factors can complicate the process, including:
    •    Vastness of the area covered by residues
    •    Presence of residues in hard-to-reach areas
    •    Impingement or penetration of residues on surfaces
    •    Unique physical or chemical properties of the residues

When you consider the total surface area of walls, ceilings, floors, and contents that you have to clean, you may realize that the restoration task is not as easy as it might appear. The fire might also deposit varying residues in different sections of the property, necessitating the use of different cleaning approaches. For instance, lipophilic residues may require oil-based cleaning agents to remove, while the rest, you can clean with water-based cleaners.

Our SERVPRO technicians help because we have access to a ton of resources, including a variety of cleaning agents to remove different types of soils. We also have equipment such as ladders to ease access and automated machines such as roto pads, which quicken the removal of heavy residues.

Which areas of the property are hard to reach when removing smoke residues?

In an ideal situation, the smoke residues would only accumulate on accessible surfaces such as the wall and ceiling surfaces facing the room or contents. However, smoke behavior rarely results in ideal outcomes. The colder temperatures inside wall cavities attract smoke as it is driven by convectional currents. In the hidden areas, it accumulates on materials such as insulation, which increases the difficulty of the cleaning process. Hot smoke can also embed residues deep into porous or old materials meaning that wiping the area is not a sufficient removal process.

Cleaning a wall or ceiling cavity requires demolition to access the materials within the space. Our SERVPRO technicians are well versed with controlled demolition of light materials such as drywall without causing unnecessary damages, ensuring we resolve an incident, “Like it never even happened.” Since cleaning insulation can be more expensive than replacement, we remove around 3 to 4 inches of the soiled top insulation layers and inspect the rest for smoke odor before adding a new layer.

Cleaning porous areas where we expect residue penetration beyond the surface can present challenges when using standard methods. Our technicians use advanced approaches such as applying absorbent powders, which sop up residues. We then vacuum the area to remove the powder and absorbed residues. The method is helpful when dealing with soiling on porous materials such as:
    •    Concrete
    •    Brick
    •    Marble
    •    Upholstery
    •    Fabrics

In the case of stubborn soiling, we can also combine the powder with a solvent to increase efficiency. For such usage, we can pre-treat the area with the solvent before applying the powder. Alternatively, we can mix the powder and the solvent to make a paste that we apply on the soiled areas to remove residues beyond the surface.

Dealing with smoke damaged property in Middletown, Cromwell, or Berlin can be more challenging than you expect. Call SERVPRO of Middletown / New Britain at (860) 826-5169 to help. We’re Faster to Any Size Disaster.

Can My Housekeeping Crew Clean Up the Water Damage in My Middletown Office Building?

6/26/2020 (Permalink)

thermal camera with image held in a hand SERVPRO provides advanced detection devices to mitigate commercial water losses in Middletown buildings

Moving Forward with SERVPRO's Trained Technicians Offers Middletown Business Tenants Confidence that Water Damage Is Handled Professionally

A supply line leak spread water throughout the Middletown office building you manage over the weekend. Your building maintenance and cleaning staff are willing to do their best to manage the damage, but is that the most sensible course?

Why Should Restoration Professionals Take Charge of Commercial Water Damage?

When you own or manage a multiple unit commercial building, you have a duty to your tenants to provide fast, expert response to water damage. Middletown business owners expect the restoration to conform to the best practices in the disaster recovery industry. Our managers and technicians master comprehensive coursework presented by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the international standard-setting organization for restoration firms. 

What Are Examples of Best Practices in Commercial Water Damage Mitigation and Remediation?

When SERVPRO arrives, we follow a protocol that ensures the occupants' safety and removes the water and dries out the space. The following is a typical agenda; we personalize your plan to reflect unique circumstances.

Safety Inspection

  • Electrical and slip, trip, fall risks identified and adaptations made
  • Location determined of water collected in cavities that threatens structural collapse, water release strategies selected and implemented carefully

Extent of Water Incursion Documented

  • Infrared imaging and moisture detection and metering completed by trained technicians
  • Data recorded for drying goals and monitoring

Water Extraction

Methods include submersible pumps, truck-mounted and portable extractors, and negative pressure systems to suction water through floor mats and hoses threaded into strategically placed holes

Structural Drying

  • Drying goals use data collected for both wet materials and unaffected materials in other areas of the commercial building
  • Balance among temperature, air movement, and dehumidification struck to evaporate absorbed water for capture and appropriate disposal 

Partner with SERVPRO of Middletown / New Britain when water damage affects one or more units in your office building. Your reputation as a responsible and reliable commercial landlord can only improve after our skilled and well-equipped crew arrives to set things right after a call to (860) 826-5169.

How Does Fire Damage Mitigation Protect My Middleton House?

5/22/2020 (Permalink)

a burned house with yellow tape in front of it Fire damage can cause many problems for you and your family. If this happens to you, be sure to contact SERVPRO to remediate the damage.

Some Information About Fire Damage Remediation in Middletown That You Need to Know

House fires in Middleton can lead to additional damage, making timely mitigation crucial. Without the skills of SERVPRO’s professional mitigation team, the charring, blistering, and other changes seen throughout the area touched by fire can worsen.

What happens to a home’s condition in Middleton after fire damage happens?

  • Weakened wooden frames can twist more under the weight they could previously hold,
  • Slight movements of the home can lead to cracked walls, twisted floors, and stress on gas lines,
  • Water hosed into a house can cause additional structural weakness and microbial growth.

However, none of these situations needs to happen. SERVPRO can send a crew to begin mitigation work on your Middletown home after a fire.

Who will do the work on my home?

SERVPRO hires individuals who want to help our community through working on homes and businesses after a disaster causes structural damage. These employees quickly become Institute of Inspection Cleaning and Restoration Certification (IICRC) certified. We also use internationally accepted methods of restoration for contents. Our building crew is always ready to help, as well, making the entire process, from the time the fire department leaves to the day your family returns home, as simple and straightforward as possible. They install carpeting and other flooring, as well as many other services. Our network includes specialists who can assist in recovering unique items, as well.

How does fire damage mitigation make a difference for my home?

Instead of hoping for the best with a house after sustaining fire damage, SERVPRO restores order and reduces the amount of chaos your family experiences. Proper mitigation like this prepares your residence for the needed restoration work so things look “Like it never even happened.” Without mitigation, the materials used in restoration can become damaged by moisture, soot, and odors.

Contact SERVPRO of Middletown / New Britain by calling (860) 826-5169, 24/7 to prepare your fire-damaged home in Cromwell, CT, Berlin, CT, or Kensington, CT for restoration.

Click here for more information about Middletown.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Middletown, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Middletown / New Britain today at (860) 826-5169 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Middletown Businesses Press on with Preventative Cleaning

5/15/2020 (Permalink)

man wiping down laptop at a desk When opening or staying open as an essential business, SERVPRO helps protect Middletown firms from virus and other biohazardous risks.

Business owners in Middletown that remain open are making great efforts to clean their locations to protect employees and customers.

SERVPRO of Middletown/ New Britain Helps with Commercial Pandemic Cleaning

There are obvious advantages to hiring a professional company to help with preventative cleaning. We use hospital-grade cleaning products and know which ones to use on specific surfaces and within certain indoor environments.

Our specialty cleaning employees have years of experience working with contaminated job sites of all kinds. They respond to sewage backups, crime or death scenes, mold remediation, and another microbial cleanup. Our ability to perform those complex services prepares our team for this current virus preventative services.

SERVPRO technicians receive extensive training from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC).  These experienced and hard-working individuals are accustomed to following OSHA, EPA, and CDC protocols. Our company offers cleaning plans for businesses that are open or closed and want to prepare for their reopening.  We will work around your schedule and only do what is necessary to help manage budget constraints.

SERVPRO of Middletown / New Britain can send a representative to make an inspection, or an emergency response team (as needed) to your property when you call (860) 826-5169.

Disclaimer: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

How Can I Clean Up After Flash Flooding in My Middletown House?

5/14/2020 (Permalink)

heavy rain hitting roof Warmer weather brings storms and flash flooding. Should water invade your home, call SERVPRO!

SERVPRO can help you to dry, clean, and disinfect your home after destructive flooding after severe weather conditions  

Flash flooding in Middletown can be a considerable challenge when water penetrates the exterior of your home to collect in areas like the basement, crawlspace, or first floor of the residence. Along with substantial standing water, other factors can make flooding a situation best left to the experienced professionals of our SERVPRO team. 

With storm flood damage to Middletown homes, there are many stages to restore and recover the entire affected area. Because of how quickly our SERVPRO professionals can respond to storm loss emergencies, you are not waiting for days for vital efforts like extraction, drying, and disinfection. From the time that our professionals arrive, we can begin vital mitigation efforts to lessen the impact of debilitating floodwater. 

How Destructive is Flash Flooding to Homes? 

Natural flooding, in general, can have severe consequences for exposed structural elements, contents, and occupants of a damaged house. With the pace and destructive power of flash flooding, occupants of the structure have little time to react to changing conditions before it is no longer safe for them to remain in the house. Understanding what must occur to recover this damaged property falls into several categories of tasks beginning as soon as our professionals reach your home. Some of the hazards present with flash flooding include: 

Debris and Solids – debris in the intruding water can be hazardous to the house for many reasons. Without adequate extraction and cleaning beginning right away, many floors and wall systems throughout the structure can become exposed to mud, dirt, debris, silt, and many other solids. 

  • Standing Water – Standing water can be threatening to your property, primarily because of the damage that it can do when water absorbs into exposed structural elements or exposure to live electrical currents. 
  • Structural Damages – While absorption can lead to structural deterioration, the force of flash flooding alone can damage siding, plywood, drywall, and other materials in the path of invading water.  
  • Contamination - All-natural flooding scenarios have to get treated as though contaminants exist, even though there are no fast and simple ways of determining what all potential health hazards could exist. Drying up the structure can pave the way for intricate cleaning and disinfection with wipe cleaning practices and ULV foggers.  

What Steps Need to be Taken Right Away After Flooding?  

Between emergency services and mitigation, some steps must immediately get taken if you intend to preserve exposed structural elements, contents, or other damaged areas. The faster that these practices can get implemented, the less devastating and costly the later restoration becomes. Addressing the many threats of natural flooding involves efficient practices such as: 

  • Extraction – removing standing water in Middletown is often one of the first things that our SERVPRO technicians must do when responding to a flood loss. Surface water can penetrate materials quickly, making it a challenge to dry or perform debris removal in affected areas of the house until pooling has gotten addressed.  
  • Muck-Out – Debris removal and muck-out services are a way to limit the exposure of technicians and occupants of the house to the potential contaminants that could have gotten carried into the structure. Shoveling and wet vacuuming can reduce this layer of rubbish to reduce concentrations of bacteria or other hazards.  
  • Content Management – Protecting what matters most means having professionals to care for your personal belongings with the same experience and consideration that they provide your house. With on and off-site recovery options, we can restore many of the exposed belongings to their original conditions. 
  • Air and Surface Cleaning – Emergency services and early mitigation often include cleaning the environment as best as possible. Potential contaminants exist in a workspace both on surfaces and in the air, so we need HEPA filtration equipment to reduce airborne microbes and potent chemical solvents and antibacterial products for wipe cleaning surfaces.  

Are There Trained Professionals to Handle Contamination?  

Our SERVPRO team can handle not only the extraction and drying of your home following a flooding incident but also the decontamination and cleaning. Because natural flooding is a blackwater incident, meaning that it can contain harmful and hazardous contaminants, we utilize our highly trained biohazard recovery professionals to oversee the safe cleaning of your home to make it safe and sanitary. These technicians are among the most well-trained in our roster, acquiring education and certification from: 

  • Institute of Inspection, Cleaning and Restoration Certification (IICRC)
  • Occupational Safety & Health Administration (OSHA)
  • American Bio Recovery Association (ABRA) 

Flash flooding can be overwhelming and destructive for your home, but our SERVPRO of Middletown / New Britain team can help. Contact us today at (860) 826-5169.

Whom Can I Call For Professional Water Damage Services in Middletown?

5/8/2020 (Permalink)

Water damage in home caused by leak If your home has suffered sudden water damage, get assistance now.

Hire SERVPRO Today For Fast, Effective and Professional Water Damage Remediation

Water damage is a common occurrence; however, many homeowners find themselves unsure about seeking out help when it strikes. Whom should they call? What can they do? Many questions can rush through their mind and make the decision much more daunting than it needs to be.

Here at SERVPRO, we provide fast, effective, and professional water damage remediation services to Middletown. Once we receive your call, it is always our goal to swiftly assemble a team of our IICRC (Institution of Inspection Cleaning and Restoration)-certified water damage restoration technicians (WRT.) Once gathered, we can send them to your home with all of the necessary equipment to remediate the damage inside.

How Does SERVPRO Get to My Home so Quickly?
No matter the day of the week, or the time, we take measures to ensure we can get to the damage as soon as possible. Here at SERVPRO, we can:
    •    Pre-load our vehicles with the necessary equipment for water losses
    •    Use GPS devices to ensure we travel the fastest route to your home
    •    Follow the guidance of an Emergency READY Profile Plan (if Applicable)

Once we're in your home, we always strive to get the job started as soon as possible.

What Can SERVPRO Do to Remediate the Damage in My Home?
Once our technicians have established a plan of action, we can immediately get to work. Our technicians can begin water damage restoration by:
    •    Setting up drying equipment, such as dehumidifiers and flood drying mats
    •    Locating hidden pockets of water with thermal imaging cameras
    •    Making any necessary flood cuts and attending to any demolition needed

Swiftly removing water damage can help prevent further problems, such as mold damage and decay.

If your home has suffered sudden water damage, get assistance now. Get in touch with SERVPRO of Middletown / New Britain by dialing (860) 826-5169. We're ready to come to your aid.

For more about Middletown click here.

Why Should Middletown Residents Use Water Damage Restoration Specialists?

4/24/2020 (Permalink)

SERVPRO restoration equipment inside SERVPRO storage facility This is just some of the restoration equipment that we have available to restore your home. Call us today!

Using One Company for Water Damage and Repairs in Middletown Makes Good Sense 

Water damage is one of the costliest events that can happen to a home. As little as one inch of water can result in a considerable loss for a home in terms of structural elements and contents.  

Middletown properties with water damage frequently need more attention than water extraction and drying. Water has the propensity to migrate and wick into sheetrock, behind baseboards, and under the flooring, resulting in the need for large-scale restoration efforts.  

Why SERVPRO?

Water loss in a home cannot get diagnosed visually. The visible water may only be a portion of the removal needs. Once free from the pipes, water migrates rapidly, and the techs rely on specialized equipment to scope the property to determine the actual scale of the cleanup needs.  

Not Everything Can Get Restored

Once water enters the core of the sheetrock, it is often beyond restorable. The techs measure above the visible waterline by several inches and cut away the moisture-laden building materials, halting any further loss to walls or ceilings.  

Flooring is another area that gets profoundly affected, particularly tile and glue-down flooring. Once it has prolonged exposure to moisture, it can delaminate. SERVPRO techs always attempt to clean and restore tiles for reuse to save homeowners the cost of replacement, but whether or not it is possible depends on the construction materials.   

Controlled Demo is a Part of Water Loss Cleanup

The removal of sheetrock, delaminated flooring, and baseboards are typical parts of the restoration process. The damaged building materials get removed, and the property gets prepped for drying and final cleaning before repairs happen.  

Finding and vetting a contractor takes time. It makes good sense to reopen to clients as fast as possible to let the techs that did the cleanup and restoration services also complete the needed repairs. With their general contractor licenses #HIC.0652559, they can reinstall flooring, repair the sheetrock and do any finishing touches such as painting to bring the home to its pre-water loss condition.  

SERVPRO of Middletown / New Britain at (860) 826-5169 handles any size water damage and reconstruction needs for local properties, making it, "Like it never even happened." 

More about Middletown.

Is it Possible to Save Water Damaged Items in My Home?

4/16/2020 (Permalink)

Home floating in water SERVPRO professionals are trained to handle all types of water damage.

SERVPRO Can Save the Personal Belongings in Your Middletown Home After a Water Damage Incident

One of the common calls that we get at SERVPRO is a customer who is dealing with a water loss inside their Middletown home. We understand that your belongings are valuable to you, so we work quickly and put together a plan that allows us to salvage as much as possible. Each job site is unique, so we formulate the best combination of techniques, equipment, and skills to get the job done. 

What Happens When You Arrive at My Home?

Once you call on our team at SERVPRO to help with your water damage in Middletown, we come out to perform an assessment. The crew chief works with the technicians to put steps into play that allow us to clean up the water and make sure that your belongings are addressed in a timely manner. The initial phase of our cleanup efforts set the tone for the rest of the steps moving forward.

What Are the Different Types of Water Damage?

Salvageability of the items throughout your home will depend on whether the water is deemed clean or contaminated. Clean water incidents have a much higher salvageability rate, whereas contaminated water incidents pose potential health hazards that may limit the number of items that we can save. 

Clean water incidents include:

  • Water that comes from leaking appliances, such as dishwashers, water heaters, etc.
  • Water from leaking or burst pipes

Contaminated water incidents include:

  • Sewage backups
  • Flooded basements
  • Overflowing sinks, tubs, showers, and toilets
  • Flooding that results from firefighting efforts
  • Floodwater from storm damage

What Can SERVPRO Do if My Belongings Have Been Saturated for a Long Time?

We always take into consideration the length of time that the materials and belongings inside your home have been saturated with water. The longer that certain elements sit in the water, the further the water is able to penetrate. For example, solid wood furniture does not take on water as fast as a pressboard or drywall. Any porous materials like carpeting, upholstery, and other fabrics have an increased risk of mold and mildew growth. Our technicians work quickly to increase the chance of restoring your porous interior belongings, while non-porous items like porcelain, metal, or marble can be dried and disinfected much faster. 

What Do You Bring to Help with Water Restoration?

We utilize a wide range of professional equipment to help us address water and moisture removal throughout your home. Once we determine the level of water cleanup necessary, we then deploy pumps and extractors to remove as much as possible in a short period of time. Some of the equipment on the trucks that allow us to commence with water restoration include:

  • Portable or truck-mounted extraction units that help address varying levels of water removal.
  • Deep extraction equipment like self-propelled tools and stationary tools use weight to help push water from carpets and padding so that the vacuum unit can take it away. 
  • Light wands, also known as carpet wands, help remove water from the glue-down carpet. 
  • Air moving equipment helps speed up evaporation and drying times at the surface level. We strategically place air movers to produce optimal airflow that replaces the cool air at saturation level with drier, warmer air from our dehumidifiers.
  • For hidden moisture within wall cavities, our technicians use structural cavity drying equipment. This allows us to direct airflow throughout wall cavities while increasing the rate of evaporation.
  • We also carefully place dehumidifiers that help our crew to remove as much water vapor from the air as possible. Lowering this water vapor in the air also cuts the humidity levels, thus speeding up drying times. We use a unique formula that tells us how many dehumidifiers should be used in unison with air movers to provide optimum results.

How Can I Be Sure That My Home Is Safe from Mold Growth?

In order to successfully complete a water cleanup project, SERVPRO technicians thoroughly clean and disinfect surfaces with industrial-strength products that slow or inhibit microbe growth.

  • Broad-spectrum EPA-registered disinfectants are applied to non-porous surfaces when potential microbial contamination is suspected.
  • Products are applied to walls, baseboards, subfloors, and any other organic materials prone to odors and microbe development.
  • Non-porous surfaces are wiped down and thoroughly disinfected.
  • Deodorizes may also be applied to the backs of carpets, carpet fibers, and other materials to help cut back on odors.

Our technicians follow standards put forth via the Institute of Inspection, Cleaning, and Restoration (IICRC). We always ensure the health and safety of all occupants and our workings, taking the time to document all procedures and conditions. This allows us to set a solid course of action for your water cleanup, drying, cleaning, and any necessary repairs.

Call us today at SERVPRO of Middletown/New Britain at (860) 826-5169 if you need help addressing water damage in your home! We are available 24/7 to make it “Like it never even happened.”

We Get You Back In Business In Middlefield After Water Damage Strikes

4/7/2020 (Permalink)

Our LGR dehumidifier sitting in the room of this home Our LGR low refrigerant dehumidifier removed high volumes of water vapor in this home after a water damage disaster.

What is the Best Way to Tackle Commercial Water Cleanup in My Middlefield Office?

SERVPRO Speeds Up Water Removal to Get Your Middlefield Business Up and Running Quickly

Coming into your business in the morning and finding water flooding the office is a situation that often causes panic. SERVPRO can make sure that this emergency is under control with our prompt response times and proven methods for water removal.

When you call us to your office for commercial water cleanup in Middlefield, we act fast to halt the migration of water while ensuring that your office does not become overrun with mold and mildew. 

How can SERVPRO make sure that my office is free of destructive moisture?

- Our fleet is equipped with powerful water damage extraction tools and truck-mounted vacuum units to pull the moisture from your office interior, including the carpeting and padding below.

- We bring in air movers to create the perfect amount of airflow and desiccant dehumidifiers that pull water vapors from the air.

- After we use thermal imaging tools to ensure all moisture is gone, we then apply powerful disinfectants to all surfaces to inhibit dangerous mold and mildew growth. 

SERVPRO of Middletown/New Britain is available to handle all of your commercial water cleanup concerns. Call our team at (860) 826-5169, so we can make it “Like it never even happened.”

See more about Middlefield.

We Act Fast In Middletown After A Flood

3/12/2020 (Permalink)

One of our green vans in the driveway of this home We have the expertise, equipment and experience to handle your flood damage restoration services. We are available 24/7 to prevent further damage.

Removing Flood Damage from a Middletown Basement

Flooding is the most common natural disaster that occurs in the US today, and there is no part of the country that has not, at some point, experienced flooding. Basements, which are already prone to water damage, are especially vulnerable to flooding due to the massive amounts of water involved in ground floods, flash flooding, and related disasters. 

If your property in Middleton requires flood damage cleanup, SERVPRO's emergency-response team is available 24 hours a day, seven days a week, to return your home to a preloss condition. Technicians receive extensive training in flood damage safety, odor removal, mold remediation, and biohazard cleanup. No matter what floodwaters bring into your home, these restoration pros can clean the damage and sanitize your basement. This SERVPRO also offers residential contracting services for homeowners (license #HIC.0652559).

Precautions to Take After Flooding

  • Extract water if it is safe to do so. If you find sewage or other contaminants in water, do not try to remove this on your own. Call a mitigation crew to take care of these flood damages. Sump pump systems, drains, wet/dry vacs, and mops can aid in removing smaller water damages. 
  • Check your gutters. Clogged gutters, drains, and downspouts are a common cause of basement floods, so keeping them clean is essential to prevent water from coming into your home. 
  • Freeze water-damaged documents. Drying these materials in the same way you would other items can warp and damage them further. 
  • Elevate items. Use water-resistant shelving and containers for personal effects and cinder blocks for furniture. 

SERVPRO Removes Flood Damage Odors

This team's odor control technicians (OCTs) can use a variety of deodorizing techniques to address different odor sources in your basement. Disinfection with EPA-registered biocides is essential to odor removal. Ultra-low volume fogging can saturate surfaces with water- or solvent-based deodorizers that are highly effective at eliminating odor-causing particles. If mold has developed in your basement from floodwaters, HEPA-filter air scrubbers can significantly improve indoor air quality and prevent the spread of mold spores. 

SERVPRO of Middletown / New Britain saves homes by being Faster to Any Size Disaster. Call (860) 826-5169 for emergency-response service that starts within hours of your initial contact.

See more about Middletown.

Mitigating Water Damage In Middletown

3/8/2020 (Permalink)

water damaged home We're here to help you, 24/7.

Mitigating Water Damage from Middletown Flooding Takes the Right Expertise

The potential for flooding is often on the minds of Middletown area residents, especially during the spring thaw. Many times, springtime creates the "perfect storm" for flooding along the Connecticut River. The melting snow draining off the mountains, combined with rain from seasonal showers, routinely leads to problems for those living in this area. Considering this, it's important to prepare beforehand and know whom to call when flooding issues arise at your home.

The initial shock of your Middletown home flooding can be quite traumatic, but it's important that you quickly get control of the situation. Luckily, limiting water damage in your Middletown location is as easy as making one fast call to SERVPRO. Within four hours of your call, our experienced experts will be on-site to start helping you assess, clean up, and limit further water damage. Using state-of-the-art equipment, like moisture sensors and meters, they will detect where water is coming from and how much of it different items have absorbed. This will enable them to effectively direct their efforts, thereby reducing recovery time and your overall costs.

After SERVPRO determines where water is seeping into your Middletown residence and how much it has damaged various things, they will get to work mitigating and preventing further property deterioration. Our trained professionals will first use extractors to remove water from upholstered items, carpets, and other flooring. Then, they will foster increased airflow and surface evaporation with air movers. Following this treatment, in order to facilitate greater evaporation, workers will proceed to remove excess water vapor from the air with dehumidifiers. These are, generally, of one of two types. One functions much like an air conditioner, drying the air by cooling it and reducing its moisture capacity. The other type utilizes drying agents that bond with water vapor to reduce airborne moisture. After the dehumidifying process, SERVPRO experts use deodorization equipment to eliminate odor-causing bacteria, mold, and mildew.

If and when a waterborne disaster catches you by surprise, rest assured that help is just a phone call away. Save yourself time and money by calling the seasoned professionals of SERVPRO of Middletown / New Britain at (860) 826-5169. We're here to help you, 24/7.

For more about Middletown click here.

Why We Are The Best Choice In Middletown After A Water Loss

2/17/2020 (Permalink)

Our large dehumidifier and air mover working to dry this carpet Our large LGR low refrigerant dehumidifier working to remove high volumes of water vapor in this home after a water loss.

Professional Water Cleanup for a Middletown Laundry Room

Appliance failures are frustrating for any homeowner to encounter. Whether a cracked gasket on dishwasher creates leakage or a tear in a washing machine supply line gives way from wear and tear, the prospects of cleanup with consumer-grade products can be overwhelming to consider. Without fast and thorough removal, however, this moisture can cause even more damage to your home and its contents. 

If your Middletown residence requires water cleanup due to appliance failure, SERVPRO technicians are ready to assist you. Not only is SERVPRO dedicated to cleaning up your residence with cutting-edge tools and EPA-registered antibacterial solutions, but it also seeks to preserve your contents so you can save money after disaster strikes. Technicians work closely with both you and your insurance adjuster to ensure that an accurate claim is filed on your behalf. 

SERVPRO's Cutting Edge Technologies

SERVPRO technicians implement a broad spectrum of technologies and methods to restore your home after water damage occurs, including the following:

  • Moisture measurement technologies like penetrating and nonpenetrating sensors and meters, infrared imaging, and thermohygrometers
  • Extraction tools, including rovers, suction pads, mops, wet/dry vacuums, squeegees, sump pumps, and extraction wands
  • Centrifugal and axial air moving equipment, as well as low grain refrigerant and desiccant dehumidifiers
  • Air cleaning and odor removal tools, including HEPA-filter air scrubbers, EPA-registered antibacterial solutions, and thermal and ULV foggers

SERVPRO's Air Moving Equipment

Air movers are essential to the drying process after damage occurs. Centrifugal air moving equipment is necessary for pulling moisture out of surfaces after extraction and works in tandem with dehumidifiers to restore surfaces to their ideal humidity levels without damaging them. 

Axial air moving equipment consists of high-powered box fans that work best for exchanging indoor air as much 3,200 cubic feet per minute. Dozens of exchanges of air not only aid in odor removal, but it also ensures that the air clean and safe for occupants after cleanup is finished. Centrifugal fans are not designed for this type of high-powered air exchange, and axial fans would quickly overwhelm dehumidification equipment.

SERVPRO of Middletown / New Britain can ensure that your home looks, "Like it never even happened." Call (860) 826-5169 for disaster cleanup today.

See more about Middletown.

How to Restore Fire Damaged Wooden Surfaces in Your Middletown Home

2/10/2020 (Permalink)

Fire damaged foyer When fire damages your home, SERVPRO is always on call to restore your home. Call us today!

Restoring Wooden Finishes and Furniture after Fire Damage in Middleton 

Contents cleaning can become an arduous task after a fire in your home. Since you are dealing with many different types of material, your choice of cleaning method and product is correctly is essential. Many wood surfaces in your home, such as tabletops, cabinets, bookshelves, or chests, may have a finish of lacquer, varnish paint, or wax. These finishes can make woods more resistant toward heat or smoke and odor. However, the type of finish can have a limiting effect on the cleaning products we can use to remove soots or other types of damage. 

When wooden furnishings are affected by fire damage in your Middleton home, there are many different considerations for a restorer. While some areas of the furniture may have to finish, others may not. Unfinished wood, likely to be in the interior of cabinets, absorbs smoke and odor more quickly because it is naturally porous. However, finishes themselves may wear away in the presence of a fire, which leads to spotting staining or discoloration. 

SERVPRO technicians can inspect furnishings on-site to understand the breadth of the fire damage. When inspecting a piece of wood, we are looking for both the extent of blistering- which can occur when there is exposure to high levels of heat- and staining. Blistering may present itself as a scorch mark on the surface of the wood, wear away finish and allow particles to enter the wood pores. Staining may be when the finish remains intact, but wet particles from synthetic smokes could permanently stain the surface. 

When there is significant blistering or staining, SERVPRO may need to refinish the furniture to provide an even color balance across the furniture and return it to a preloss condition. Refinishing involves removing soot, soiling, and finish from the furniture altogether. Dry smokes can often need vacuuming. However, wet-smoke damages may need dissolving in a solvent to remove effectively. Once the surface is clean, we sand it down using either hand-held sandpaper or through soda and sandblasting machines. The sanded surface often needs refinishing to provide an even coloring and finish similar to how the furnishing was before the fire. 

Managing and restoring furniture requires expertise, contact SERVPRO of Middletown / New Britain at (860) 826-5169.

More about Middletown.

Winter Woes from Frozen and Burst Pipes? Middletown Homeowners Know that SERVPRO Repairs and Rebuilds, "Like it never even happened."

2/2/2020 (Permalink)

melting snow man with carrot nose and coal Did This Guy Freeze the Pipes Causing Them to Burst in Your Middletown Home or Business? SERVPRO Can Make It, "Like it never even happened."

Frozen Pipes in Middletown Homes and Businesses Can Lead to Burst Pipes

The winter months can bring about some extreme temperature drops and cold snaps for Middletown homes and businesses. Without the appropriate precautionary measures, it can be challenging to avoid the disasters that can arise from extreme cold entirely. During a power outage or heating system failure, freezing pipes that burst can be among the more serious of these potential disasters.  When the cracked pipes thaw, it can cause immediate flooding inside the house. Even with the prompt response that you can expect from our SERVPRO emergency response, a pipe split can deposit hundreds, or even thousands, of gallons of water in the surrounding areas before you get the valve shut down.

Water cleanup for Middletown homes can present multiple obstacles after the event of a frozen pipe. One of the most considerable of these is identifying the full scope of the water present in your home after a pipe bursting. Frigid temperatures can find their way around inadequately insulated portions of plumbing and cause frozen pipes. As the liquid turns to a solid within copper and PEX pipe options, it expands with tremendous force, exerting pressure on the walls of the pipe. As the pressure builds, these frozen pipes can become burst pipes.

Immediate Concerns
The focus of any homeowner following a substantial water loss incident like this is both determining the extent of the present damage and working quickly to address the break in the plumbing. Our SERVPRO professionals can help in many aspects of mitigation and recovery, but structural concerns and the repair of your compromised plumbing lands in the competent hands of our in-house residential contractors certified through the State of Connecticut (#HIC.0652559.) From repairing joints of split, frozen pipe to replacing a small portion where burst pipes were a concern, this is one of the first restoration tasks as mitigation begins.

Emergency services for your home can include the removal of drywall and wood trim to gain immediate access to highly damaged portions of your property. In most cases, lengths of plumbing are not exposed and readily seen. Instead, they are routed in chases, within walls, above ceilings, and in subfloor cavities for unhindered pathways to various installed fixtures throughout the house. Burst pipes inside walls can allow a high volume of water to collect within this structural cavity, eventually saturating the drywall, framing, insulation, and other building materials, and then migrating on to other areas of the house. Often, this non-visible leakage can soak into and ruin drywall, framing, and electrical wiring.

Our contractors can remove even full panels of drywall when necessary to gain unrestricted access to damaged portions of frozen pipes or damaged plumbing for repair and drying. Freezing pipes can lead to both direct burst pipe portions, but also long weak points in hard PVC that might exist in homes that had plumbing repairs decades ago. Repairing damaged portions of the plumbing is also critical, as this can often meet the conditions necessary for the residents to remain in the house while recovery occurs.

Widespread Threats
Because pipes can burst and then thaw beneath the subfloor or in other structural cavities, frozen pipes can become ruptured pipes without realizing the immediate threat. Instead, this water damage spreads unnoticed throughout a broad area of the house and can lead to irreparable damage to finish materials like drywall, wood flooring, and carpet. Resolving these issues begins with an adequate understanding of the loss through the application of moisture detection devices like surface moisture sensors and meters, hygrometers, and thermal imagery.

The farther that the moisture and dampness spread from the initial break, often the greater the need for reconstruction and build-back. While we do have competent, certified contractors that can do more than manage controlled demolition and clear out debris, we also have highly trained and experienced restoration professionals. Rapid extraction and focused drying efforts can have a considerable mitigating impact when implemented soon after plumbing failures. By reducing the time the water has to migrate through the structure, and the length of time building materials remain wet, our skilled SERVPRO team can reduce the mess, cost, and time to restore a home to its preloss condition.

Still, another concern for your property after the rupture of frozen pipes is the possibility of microbial development in the days following the initial incident. If this burst pipe occurs in an area unnoticed by the occupants of the home or business, several days could pass before anyone discovers a problem. Mold growth can begin after 48 hours of damp conditions in wet organic matter exposed by the migrating water. Materials such as drywall, wood trim, framing, and flooring are all susceptible to damage from microorganisms until our SERVPRO remediators can address these problems as well.

Why Professional Restoration Is Wise
In many cases following frozen pipes that develop into burst pipes, you have little time to react in the stopping of the flow of water, removing standing water, and then drying out the water loss zone. The situation can quickly get out of control and demand the experience and advanced tools available to professional restorers like our SERVPRO team. Choosing the expertise of our technicians can mean a more significant recovery of complete belongings and construction materials.

Merely saying that We’re Faster To Any Size Disaster does not show you how committed the team is to help you through this time of turmoil and damage in your home or business. We have a centrally located facility for the Middletown and New Britain area so that we can arrive within our service region promptly at any time of the day or night. From the first notice of a water loss when you recognize frozen pipes have burst, we can often respond within minutes to provide you peace of mind in knowing that our certified Water Restoration Technicians (WRT) and Applied Structural Drying (ASD) personnel are on the way.

Our commitment to providing residential and commercial customers effective and efficient service begins with the high levels of training and education that our technicians receive. While most of our restorers have years of hands-on experience to contribute to their grasp of work needed in the field, continued coursework can grow and expand the knowledge of our team in the rapidly changing world of restoration and recovery. We follow the best practices of the IICRC--Institute of Inspection, Cleaning and Restoration Certification.

The winter season can invite cold snaps into the basement, crawl space, and other vulnerable areas of your property where exposed copper and plastic plumbing are vulnerable. Our SERVPRO of Middletown / New Britain team can help to make a substantial water loss incident “Like it never even happened.” We have efficient extraction, drying, and build-back to help return your property to normal. Give us a call today at (860) 826-5169.

Middletown Business Under Real Water? Call SERVPRO for Removal and Drying

1/18/2020 (Permalink)

image of a figure slipping and falling SERVPRO Says Prevent Slip and Falls from a Water Loss in Your Middletown Place of Business--Call Us for Extraction and Drying

Let SERVPRO Address the Water Damage in Your Middletown Commercial Space

If your plumbing springs a leak or an appliance fails and spouts water, you need to call the professionals quickly. Taking action and calling SERVPRO ensures that you get your commercial Middletown space back to normal so that regular business resumes. The longer you wait, the more costly and dire the situation becomes.

For the most exceptional results when you have commercial water damage in Middletown, you have to call the experts. Only the pros have the skills, experience, and the right equipment and techniques to ensure your space is dried adequately so that mold and mildew don’t stand a chance. Once you call us, SERVPRO is ready to start the water removal and restoration process so that you can focus on your business.

Using our professional services for mitigation helps cut back on water-related problems from festering. This means decreasing loss risk for your equipment and inventory, as well as lessening the chance of hazards from slips and falls. We know that you need to make your commercial space “Like it never even happened,” and we have the manpower and methods to get the cleanup finished in a timely fashion.

We start by removing any standing water followed by taking up any moisture that may be trapped in your carpeted flooring, underneath countertops, desks, furnishings, and other content. We dry everything completely by placing air movers and dehumidifiers strategically to remove moisture from the air. Everything is deodorized after drying is complete, and oils or emollients are applied to protect certain surfaces as needed.

The common mistake many individuals make is failing to look for hidden moisture after a water loss incident. SERVPRO technicians use special detection tools that employ thermal imagery to ensure no moisture is left within the nooks and crannies of your commercial space. If any materials have been removed during restoration, our team replaces everything and provides your business looks as good as new so that you can resume regular activities.

Do you have questions about the services that we offer to address commercial water damage? We invite you to give us a call at SERVPRO of Middletown/New Britain at (860) 826-5169.

Local Middletown Flood Damage Remediation Services

1/13/2020 (Permalink)

Flood water inside a home Call our team at SERVPRO, we will get the job done right.

Preventing Water Damage in your Middletown Home after a Storm

Heavy rainstorms can lead to flood damage in your Middletown home through various ways of entry. A severe enough storm, with significant wind speeds, could topple a tree on top of your home. Or, a window that was accidentally left often can be the perfect means of entrance. No matter how the water gets inside your home, you must quickly respond to it to prevent further damages. 

Imagine a scenario when your home suffers flood damage in Middletown. A heavy rainstorm and a weak spot in your roof are a combination that can lead to unfortunate outcomes for your home. As you slept through the night, the rain beat down on your roof. However, over your sitting room, your roof allowed flood waters to leak through and cause damage. 

Following gravity, the water trickled down through the attic from the roof. It progressed to the ceiling of the sitting room and then down the back wall, causing stains and leaving damage. Upon waking up and finding many puddles of water in the room and a sodden carpet, it would be evident that you need professional help. 

Here at SERVPRO, we're committed to helping you as fast as we can. After speaking with you about your problem, we can gather a talented team of highly certified flood damage remediation experts. We always make it our goal to arrive at your home as quickly as we possibly can after receiving your call. However, after any storm, there could be roadblocks such as fallen trees or floods.  

Once SERVPRO arrives, we could begin to work immediately. We could start with an investigation and use devices, such as thermal imaging cameras, to map out all of the problem areas of your sitting room. After our brief investigation, we could remove stagnant water from your carpets using extraction wands and rovers, as well as wet/dry vacuums. With our knowledge of the room, and where remediation is needed, we can help you avoid extra expenses and the growth of mold damage. SERVPRO is always serious about helping you. 

If you ever find yourself needing professional flood damage remediation services, call right away. Get in contact with SERVPRO of Middletown / New Britain by calling (860) 826-5169. We're always prepared to help. 

Learn more about Middletown.

We Are Ready 24/7 In New Britain After A Fire Disaster

1/10/2020 (Permalink)

One of our green vans on the interstate We are here to help with any size disaster and we're ready 24/7 so call us right away to prevent further damage.

Fire Damage Restoration In New Britain Involves Various Elements Of Cleaning

Even small blazes inside your New Britain apartment complex can cause your unit problems. For example, heat or smoke coming from an inferno burning inside another unit could cause some types of fire damage to exist inside your dwelling. The most common incident to occur is that smoke coming from a fire in another part of your complex gets into your structure and leaves behind soils and soot residues.

Most fire damage projects in New Britain require an extensive amount of cleaning. Sometimes, charred materials can be removed by agitation and cleaning methods. Also, when things get burnt, charred materials can build up on other surfaces. Smoke can also cause soot residues to exist on any surface it contacts.

When residues exist after fire damage, our SERVPRO technicians utilize various techniques and chemicals to clean and remove all soils present. However, all of the methods involve the four following elements of cleaning, which are temperature, agitation, chemical action, and time or TACT.

  1. Temperature

Since the hotter molecules are, the faster they move (for the most part), the cleaning works better at higher temperatures. However, cleaning products have certain temperatures where they work best, and the products can get too hot to where the ruin the surfaces they are cleaning. Higher temperatures can also reduce the surface tension of water-based solutions and allow the products to dissolve soils better.

  1. Agitation

Agitation can be defined as moving the surface, the solution being cleaned, or both. Agitation can be used by our SERVPRO team to free or dislodge soils.

  1. Chemical Action

When using chemical action to dissolve soils, the key principle to remember is that like dissolves like. Therefore, water-based solutions work best on water-based residues, whereas oil-based solvents are most effective when battling oily soils.

  1. Time

The amount of time it takes for the soils to dissolve and the chemical actions to work properly is called the "dwell time."

Using the basic elements of cleaning soils can help us restore your home to the way it was before the blaze, "Like it never even happened." For professional assistance when restoring your house, call SERVPRO of Middletown / New Britain at (860) 826-5169 24 hours a day and seven days a week. We're Faster To Any Size Disaster.

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You Can Count On Our Experts To Restore Your Middletown Business After A Flood

12/23/2019 (Permalink)

A large LGR low refrigerant dehumidifier woking in a room to remove high volumes of water vapor This large LGR low refrigerant dehumidifier is woking in the room of this property to remove high volumes of water vapor after a flood.

Get Commercial Flood Damage Cleanup in Middletown 24/7

Even with adequate coverage, Connecticut business owners can still find themselves vulnerable to flooding. According to United States government statistics, the average commercial flood claim for the last ten years was approximately $33,000. Annual property damage due to flooding added up to more than $6 billion on average. 

If your business has been affected by commercial flood damage in Middletown, SERVPRO technicians are ready to come to your business to extract floodwaters, thoroughly disinfect surfaces with OSHA-approved, EPA-registered antimicrobials, and dry your facilities with contemporary disaster mitigation technologies. Technicians work hard to ensure that your building is restored to a preloss condition so that you can get back to business as usual.

Integrating Elevation & Floodproofing into Your Business

  • Install flood shields on your property. Using flood barriers on your property is a smart way to minimize the damage that can come in from entrances to your facility.
  • Store your electronics accordingly. Keep electronics like routers, space heaters, and televisions elevated on shelves, mounted on walls, or use other storage methods to keep them elevated at least two to three feet above the floor.
  • Add watertight shields to windows. Over time, window sealants loosen up, which can allow water into your business without you knowing. A watertight seal can guard against this as well as flooding.
  • Stock up on sandbags. If landscaping, drainage systems, and structural measures fail to accommodate flooding adequately, sandbags are highly absorbent and an excellent complement to your prevention measures during a flood.
  • Consider perimeter drainage and landscaping. Something as simple as a rain garden, asphalt around the perimeter, and some smartly-designed slopes can help redirect water away from your business.

How SERVPRO Restores Your Business

When SERVPRO comes to your facility, technicians can get straight to work on moisture detection and extraction. If you have a flooded lobby, break room, or waiting room with carpet, the carpet may need removal to protect against microbe proliferation. Unlike most water damage situations, flooding requires disinfection before drying to prevent the spread of microbes through the air. 

If you have a roof leak or other disaster during severe storms that can contribute to flood damage, SERVPRO can also set up air movers and dehumidifiers to dry above ceiling tiles. After disinfection and drying, remaining inventory and salvaged furniture can be moved safely back into your facility.

SERVPRO of Middletown / New Britain is dedicated to serving the community by being Faster to Any Size Disaster. Call (860) 826-5169 today for cleanup you can count on for your business.

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High Water Flooding in New Britain Calls for Credible, Professional Cleanup and Restoration--SERVPRO Is Ready to Help!

12/22/2019 (Permalink)

two-story house saved inside a life-preserver Flood Insurance and SERVPRO -- What Is Needed By New Britain Homeowners after a Storm

Accountability and Transparency in New Britain's Professional Flood Damage Restoration Services

Flood Damage New Britain
In a flood situation, a great many of your contents and personal items can be lifted or strewn across the structure. You may also find floating debris, damaged light furniture, or fittings. These scenarios are invariably tough to face as a homeowner, making you feel overwhelmed. While it is true that there is a seismic task ahead to restore your home, it is not unmanageable. You should contact your insurance provider as soon as possible and contact us with notification of loss to begin your restoration journey.

There are several areas of difficulty concerning flood damage to your New Britain home. SERVPRO is here to ease the burden of a homeowner with a flooded property. First, you need to sign an authorization to perform services with our project manager or SMR sales and marketing rep to allow us to begin mitigating loss and restoring the damage. We record all information throughout the service to inform you of our work as well as to guarantee transparency and accountability.

We may ask you questions about pre-existing damage in the home, such as prior water incidents or microbial growth. We can also ask you about any valuable items that may need targeted restoration, such as jewelry or heirlooms. These items can often be restored later in the service using specialized cleaning machinery or chemicals. It is vital during this phase to communicate as much as possible with your technician.

With all the information in hand, our technicians can give you the correct safety advice as well as the details of our service or predicted outcomes. Here at SERVPRO, we always provide a working timeframe to give customers an idea of the task at hand and to plan their lives accordingly. Some flooded properties can take several weeks to recover, although you may be able to use many areas of the house while service is underway. A copy of restoration documentation can be given to you as well as passed onto your insurance provider for a stress-free claim.

Organization is essential to overcoming flood scenarios. For a professional, accountable service, contact SERVPRO of Middletown / New Britain at (860) 826-5169.

We Have The Proper Techniques To Restore Your Middletown Home After Water Damage Strikes

12/9/2019 (Permalink)

The LGR low refrigerant dehumidifier drying the floor in this home The LGR low refrigerant dehumidifier works well to dry this home. We are available 24/7 so call us right away to prevent further damage.

Controlling the Drying Process in Your Middletown Home 

Psychrometry is a science familiar to every one of our qualified water restoration technicians working for our SERVPRO team, and a field of expertise that can protect Middletown homes after water loss incidents. As quickly as these situations can get out of control, even for experienced professionals like ours, containment and environmental control are vital factors in maximizing the efficiency of the drying process. 

To many property owners, water damage in Middletown homes requires some fans, towels, and a mop to correct. In truth, many factors can play a substantial role in the effectiveness of specific drying techniques. Our understanding of environmental conditions and the spread of current water loss effects can be critical in overcoming these damages to make these water emergencies “Like it never even happened.” 

Humidity 

Humidity is one of the most direct obstacles that can affect the progress and efficiency of drying efforts in a residence. Often, when moist air is a concern, the solution is a ‘closed’ drying system in which all of the windows and doors around the damaged area get shut to prevent any outside influence on indoor humidity while refrigerant or desiccant dehumidifiers work to remove the present moisture. 

Airflow

Stagnant air can slow the progression of drying efforts as well. Directing airflow in a channel that brings dry air in and expels moist exhaust to the outside is vital to increase the rate in which drying completes. 

Temperature

Our SERVPRO professionals have to respond to many water loss incidents in the middle of winter, and we can see first-hand how vital focused heat can be in drying up water damaged areas of your house. We have portable electric heaters that can directly influence the temperature of wet materials and the entire drying zone. 

Environmental factors play a significant role in the speed and efficiency of drying efforts for your home. With the right focus and attention to these details, we can save our customers time and money on the restoration work their house needs. Give our SERVPRO of Middletown / New Britain team a call whenever you need us at (860) 826-5169.

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Our Fire Damage Experts Will Clean, Replace or Restore Your New Britain Home

11/23/2019 (Permalink)

fire damaged home with soot and smoke Give us a call anytime at (860) 826-5169.

Cleaning, Replacing or Restoring New Britain Fire Damage

How our restoration professionals choose to treat each of the structural elements and construction materials in your New Britain home after a fire is vital to ultimately saving both time and money. These choices for each of the affected surfaces are not made lightly, as choosing incorrectly means a higher cost to our customers or a longer restoration time projects take. After a fire loss incident, some structural elements can get cleaned, refinished, or replaced entirely.

The choice between these options traditionally occurs during the initial inspection and planning phases happening before mitigation of fire damage in New Britain homes begins. Working in conjunction with insurance providers for our customers, we can catalog losses and maintain a record of all affected surfaces as well as pre-existing conditions. This information is valuable when determining the best possible approach for making these losses “Like it never even happened.” Our SERVPRO management can choose among three potential choices depending on the severity of present residues, charring, and blistering.

Replacement
As much as our team focuses on restoration work that we can do, it is also essential to concede when controlled demolition and build back are the most cost-effective solutions for the customer. Overly damaged structural elements, construction materials, and contents can often benefit from replacement instead of costly restorative practices.

Refinishing
Resurfacing is an option for a select few items that could become damaged during a fire. Wood furniture, for example, can show surface damages that do not allude to more severe deterioration. When found quickly enough, refinishing is an option to restore these items.

Cleaning
Cleaning is the ideal approach for most lightly and moderately damaged possessions and construction materials throughout a fire-damaged property. Our SERVPRO team has potent cleaning products and practices for removing soot and smoke residues as well as eliminating malodors. We lean towards restoration over replacement whenever possible.

Understanding what to expect during the mitigation and restoration phases of fire recovery in your home can help our customers to have peace of mind about the work that needs to occur. You can trust in the experience of our SERVPRO of Middletown / New Britain team to help you through nearly any hurdle after a fire loss incident. Give us a call anytime at (860) 826-5169.

For more about New Britain click here.

Safety Tips to Help Protect your Durham Home from Fire Damage this Holiday Season

11/21/2019 (Permalink)

A warm fire burning in an indoor fireplace Keep your Holiday Season Warm and Cheery with These Fire Safety Tips

As winter is approaching in Durham, CT, it can bring with it blizzards, ice damage, basement flooding, water damage and leaking roofs. It may seem ironic, but winter is the season in which the majority of home fires occur. Over 50% of all home heating fires occur during December, January, and February. Heating equipment is a cause in nearly 1 out of every 7 home fires. We all have plenty on our plates dealing with the effects of snow & ice, and fires are the last thing we want to think about.

Listed below are several easy steps we can all take to prevent fires from ruining the holiday season:

  • Keep flammable materials 3 feet or more away from any heat source. Heat sources can include, but are not limited to, fireplaces, wood stoves, radiators, space heaters, and heated blankets. Look around any of the listed heat sources and read the product labels of all items next to the heat sources. Plug only 1 space heater into an electrical outlet at a time.
  • Keep portable generators outside and away from all windows. A good rule of thumb is to keep generators as far from your home as possible, but be sure to keep them at a minimum of 15 feet away from your home. In addition to the fire hazard they present, they also emit carbon monoxide fumes.
  • Install a carbon monoxide alarm in your home. Not just related to winter fire, carbon monoxide alarms should be installed in your Connecticut home and tested at least once a month. Multiple detectors may be needed in some cases to stay safe. The layout of your home can effect the way smoke and heat move through your house, so Installing one detector per floor, including the basement, is a way to put safety first and avoid harmful contamination.
  • Your chimney and vents should be inspected by a qualified professional each year.

Should you happen to suffer a fire loss this season keep in mind that we offer 24-hour emergency restoration services.

Here at SERVPRO of Middletown/New Britain we have highly trained fire restoration technicians who are equipped to handle the worst fire damage. Not to mention, our SERVPRO technicians have the expertise to guide you through the overwhelming experience of fire damage.

For a stress free claims process, we'll work directly with your insurance company, helping to manage the insurance paperwork and process. Call 860-826-5169!

We’re ‘Here to Help!’

Is your Business Prepared for Potential Winter Storm Damage in Cromwell?

11/21/2019 (Permalink)

The lower part of a snow shovel moving a scoop of snow from a snow-covered sidewalk that is brick paved Preparing Your Business for Winter Storms in Advance Can Prevent Costly Emergencies

All too often, winter storms can strike without warning. As property owners, it is easy to keep pushing off maintenance and winter preparation for one more week, one more day, and then WHOOSH, all of a sudden, the snow and ice arrive in towns like Durham, CT in full force. 

It may seem tedious at first, but preparing your properties for winter is the best way to avoid winter-related damage and disaster. Being proactive (before disaster strikes) can save you hundreds, if not thousands of dollars. Taking precautionary measures is the best way to ensure that your Cromwell, CT property stays safe and secure throughout the long New England winter season.

Listed below are some important preparatory steps you can take to avoid property-related disasters:

Check your HVAC system: 

Most commercial property owners agree that one of the primary steps to take for winter preparedness is to have your HVAC systems checked. Checking your HVACs throughout the year is optimal practice, but the winter especially. Fix any issues and make sure your systems are running efficiently before the heart of winter.

Insulate water pipes:

Dealing with burst pipes is a nightmare. Throw in snow and ice, and the problem gets infinitely worse. Water damage (leaking roofs, flooded basements, and mold) can be both expensive and destructive. Thus, winterizing your water pipes and irrigation system is of the utmost importance. Be sure to hire a professional to conduct an inspection of all plumbing systems your commercial property, such as:

  • fire sprinkler systems
  • restroom plumbing
  • exposed pipes

Be sure to properly insulate all exposed pipes and shut off all water systems that are not being used during the winter.

Get rid of snow & ice: 

Ensure that your property is ice-free. Clean and salt all parking lots, sidewalks, stairs, and entrances (in and around your property). Keeping tenants and guests safe from black ice and slippery spots is a must!

All of the steps needed to prepare your property for winter can require and investment of time and money. However, in the long run, taking these precautions is the best course of action. All too often, we wait until problems are knocking at our door. Why wait to react to an emergency when you can be proactive and avoid it altogether?

Even with astute planning, winter can bring unwanted gifts to home and property owners. SERVPRO of Middletown/New Britain is locally owned and on 24-hour emergency call. In case of leaking roofs, basement flooding, ice damage, water damage and whatever else winter may throw at you, our highly trained restoration technicians will have your property back to pre-damage condition and get you back back in business during the holiday season.

Our SERVPRO Team is "Faster to any disaster" and just a phone call away! Call 860-826-5169.

 We are "Here to Help!"

Some of the Biggest Problems With New Britain Water Damage Situations

11/15/2019 (Permalink)

water leaking from radiator Whatever the source of water damage in your home, SERVPRO can help mitigate the situation and remediate the damage. Call right away.

Monitoring Makes Drying More Efficient in New Britain Homes

Hitting specific goals and milestones throughout a restoration project can help to keep New Britain homeowners informed about progress and educated about the steps necessary to recover their damaged properties. As challenging as water loss restoration can be, customers are more at ease with each phase of these efforts with tangible documentation of the drying, extraction, and cleaning processes. Our team uses brand-exclusive software known as DryBook to document and record our milestones with home restoration after a water loss incident.

Water damage in New Britain homes can vary from one property to the next in severity and needed actions, so having a useful tool that keeps our technicians, customers, and their respective insurance companies aware of conditions is vital to efficient results. The software does more than just detail the efforts of our SERVPRO team, however. There are many applications for this program.

Gathering Initial Data

Though the software that we use gets billed as an informative tool meant to showcase the progress of our drying and recovery efforts after a water loss incident, it is also the same program used to house all initial findings. Any damaged areas of the house, a running catalog of lost contents, and other vital information all become accessible to our SERVPRO technicians working on your house.

Documenting Readings 

Regular atmospheric and moisture content readings help to gauge the success of specific drying ventures, including the placement of equipment like dehumidifiers and high-velocity air movers. The results from readings can also determine how well specific units are performing in their given area of the water-damaged property. A slow moisture removal might indicate a need to try a different approach for efficient results.

Monitor Progress Towards Desired Results

Because moisture content and atmospheric readings get taken from the unaffected areas as well as the work zones, we can regularly compare these two findings to determine our progress in making water losses “Like it never even happened.”

Our DryBook software is exclusive to our brand and has become a vital tool in helping our customers, and our technicians, to always know the status of an active restoration project. When disaster strikes your home, you can count on our SERVPRO of Middletown / New Britain team to help however you need. Call us today at (860) 826-5129.

Click here for more information about the city of New Britain.

Mitigation and Remediation of Hardwood Floor Water Damage in Middletown Commercial Space

11/10/2019 (Permalink)

Water on wood flooring. Damaged floors in Middletown, no worries SERVPRO can help.

Let us save your Middletown floors from water damage.

Named Middletown in 1653, our community boasts many buildings with histories that stretch back for a hundred years or more. The characteristics of rustic or elegant hardwood flooring brings warmth and a sense of permanence to retail outlets, restaurants, and institutions in the area. When a water loss occurs because of aging plumbing or appliance breakdown, saving your venerable floors from permanent damage is one of our focuses. 

Understanding Water Migration

A break in a freshwater pipe can happen without warning in your Middletown shop, the water damage spreading out sometime far from the origin under a sink or behind a wall. Naturally, the floors take the brunt of the harm, with water moving across the surface and seeping into cracks and crevices. The seepage makes it appear as though the water disappeared. On the contrary, as the subfloor and joists become saturated, they prevent the top hardwood layer from drying out completely. Lingering moisture causes stips or planks to swell, distorting the surface with cupping or crowning. If left unaddressed, the flooring becomes permanently damaged, requiring removal and replacement at great expense and loss of historical integrity. 

Innovative Water Removal and Drying Techniques

Rather than disassembling the wet floor, SERVPRO employs a pressurized Injectidry system to remove water from beneath the floorboards and behind trim. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians seal floor mats to areas where moisture was detected using thermal imaging or probes. Hoses connect the mats to negative pressure (suction) from extraction equipment, pulling liquid from all the layers. Holes drilled into baseboards permit suction to address hidden water, as well. When liquid water is gone, the absorbed moisture evaporates with the help of warmed air movement using a similar configuration. Dehumidifiers then condense or absorb the water vapor for collection and disposal outside your commercial space.

A Restorative Mission

SERVPRO approaches water damage challenges with a concentration on returning commercial properties to preloss condition, “Like it never even happened.” Especially important when your shop has an ambiance that rehabbing or remodeling cannot replicate, turning the clock back on water damage through skillful mitigation and remediation action is our goal to get you back to business fast.

SERVPRO of Middletown / New Britain has skilled technicians and cutting edge equipment to resolve your commercial water damage woes. Contact us at (860) 826-5169 for an evaluation of your scenario. 

To learn more about Middletown, click here.

We Discuss The Importance Of Tinting During The Drying Process In Middletown

10/26/2019 (Permalink)

warehouse concrete floor with plastic covering a section and a tube leading to equipment Give our SERVPRO of Middletown / New Britain team a call today at (860) 826-5169.

How a Tinting Approach Can More Effectively Dry Middletown Homes

We are regularly training and educating our technicians in changing tactics and approaches to minimize time and cost to our customers in Middletown. Because of how destructive water damage can become, we evolve our drying and recovery process to provide a thorough result. We are currently working to bring all of our Water Restoration Technicians (WRT) up to speed on a procedure known as tinting.

Understanding what this process is and how it can benefit you is critical to putting your mind at ease during the turbulent time of implementing water drying in Middletown residences. We have multiple approaches that have helped to quickly dry out damaged materials and contents in the years we have served the area, but tinting involves the use of lay-flat poly sheeting to form a tent and duct. These are already an integral part of our efficient, rapid drying solutions, so this sheeting can always get found stocked in water recovery ready trailers.

One of the advantages is that it can limit the spread of water vapor throughout the residence. Our SERVPRO professionals must always focus on containment with water loss incidents, and these drying zones created with sheeting prevent vapors from reaching untouched regions. A reduction in moisture present in the environment can also limit mold growth as well.

By forming a duct from a dehumidifier to a tented area, extra air exhausted goes right to the damaged material to dry it more efficiently. Also, our SERVPRO technicians deploy these methods to remove excess moisture from the specific tented area like you would expect an industrial-grade desiccant to do. The result between all of the shared equipment and installed sheeting is a more efficient drying process that can protect installed flooring from requiring removal and replacement.

We are consistently evolving the way we restore and recover to ensure that we always offer our customers the most efficient and cost-effective approach available for their disasters. No matter how severe water loss incidents can become, our premier equipment and approaches like tinting can help. Give our SERVPRO of Middletown / New Britain team a call today at (860) 826-5169.

For more about Middletown click here.

How Storm Damage to the Exterior of Your Home Brings Water Inside Your Middletown Home

10/7/2019 (Permalink)

Damaged shingles on roof Damaged shingles can cause water to leak into your home. Inspect your roof often,

Weathering on a Home in Middletown Might Look Rustic but Underlying Problems need Restoration 

Some of the older homes in Middletown exhibit a rustic facade. While cozy-looking to many people, such an appearance can signal damage to the inside of exterior walls. Other parts of the residence might also contain damaged materials. SERVPRO's technicians know how to locate such damaged places, and our building crew assists us with many of our restoration projects.

Wooden exteriors on your home or garage should protect the interior of your Middletown property from storms and other harsh weather. When rain or snow get inside, the water can ruin the insulation and any other elements of your exterior wall's construction. Any moisture inside wooden shingles or trim can freeze during cold snaps and push or warp these exterior items.

Wherever the roof lets in water, moisture can trickle down, which can happen inside walls, or dripping down along visible portions. Sometimes the water seeps into and through ceilings and upper walls. We work with different qualified professionals to repair the roof and siding so we can get the interior components dry again. Until the exterior shell of your home keeps out precipitation, damage can return with every storm that passes through the area.

We use infrared technology to locate still-damp areas in your walls and ceilings. When exterior walls hold moisture, they can produce cold spots in your home during the winter because the insulation becomes compromised. These under-insulated areas can also let heat into your house during the summer. Adding insulation can help lower your utility bills.

When ceilings show stains, drying the area, followed by primer and then paint, can make the room seem like new. We have the equipment to make the entire process happen quickly and very efficiently. The trim in a room, such as chair rails or baseboards, might also need cleaned up and re-nailed to ensure a tidy look.

While nailing a few shingles or sections of siding back into place, if caught early enough, can prevent any damage, catching them in time rarely happens. Most homeowners do not have the equipment needed to locate every out-of-place item. Obvious ones, however, can lead to the discovery of adjacent ones threatening to come loose.

However, SERVPRO is always here to help you protect your property, so you do not need to worry about damage becoming worse or spreading. Our building services crew is licensed under Residential Contractor License # HIC.0652559 and can perform these tasks for you. Roofing is a dangerous job because it requires handling weighty items on a ladder.

SERVPRO of Middletown / New Britain provides skilled restoration services for flood and storm-damaged homes in Cromwell and around Berlin. Call us at (860) 826-5169 when you want to protect your home from the effects of bad weather.

 More about Middletown.

Why You Need Our Trained Restoration Specialists In New Britain

10/1/2019 (Permalink)

one of our vans in route on the highway to a call Our team is here to help with any size disaster. We're 'Ready for Whatever Happens'. Call us anytime we are available 24/7.

Hotel Water Damage Containment in New Britain

Two equally essential goals can compete or collaborate when your New Britain hotel suffers from water damage. The damage inflicted by plumbing leaks, appliance breakdowns, pool and spa overflows, and guest misadventures must be addressed fast to avoid permanent harm. At the same time, the ordinary operations of your lodgings need to proceed to prevent disturbing your guests and threatening your financial stability. We have solutions that meet both goals, sacrificing neither.

Divide and Conquer

When water damages your New Britain hotel panic among the members of your management might ensue. Your top-notch cleaning staff finds themselves stretched, unable to respond to both daily housekeeping tasks and the onslaught of water-related emergencies. Take care of both by engaging our specialized services to mitigate and remediate the water damage while regular maintenance carries on.

What to Expect from Our Water Damage Responders

Every water damage scenario is unique, but SERVPRO’s Institute of Inspection, Cleaning and Restoration Certification (IICRC) training provides an agenda that we adapt for your circumstances. The initial assessment by experienced project managers provides the information needed to create a plan that ticks all the boxes--containment followed by mitigation, and remediation. We also ready the water damaged spaces for any rebuilding needed.

Containment Strategies

We take steps immediately after assessment to contain the water-damaged area, using plastic sheeting to establish the work-are perimeter. To limit the drift of debris and residues, SERVPRO crews often employ a negative pressure air-scrubbing system. The suction action of the scrubber seals the edges of the containment area while forcing the interior atmosphere through HEPA filters to trap contaminants and reduce odors.

Mitigation Efforts

Our commercial-grade pumps and extractors arrive on the same vehicles that brought our technicians. No delay is necessary as SERVPRO Water Damage Restoration Technicians (WRT) get right down to business. We can halt the migration of water across carpeting using wanded extractors to hold the line. Members of the crew search for water in hidden recesses using thermal imaging. We might choose controlled demolition techniques like flood cuts to access and remove trapped water. Otherwise, these fluids could continue moving through building cavities to damage areas far from the original leak, overflow, or burst pipe.

Remediation in Anticipation of Full Restoration

Weighted extractors help us remove water from carpets, allowing us to dry them in-place. SERVPRO crews monitor moisture levels of fixtures and structures, evacuating as much liquid water as possible before setting up drying perimeters with air movers, heaters, and dehumidifiers.

SERVPRO of Middletown / New Britain partners with commercial customers, managing the water damage while your operations continue mostly unimpeded.
We’re Faster To Any Size Disaster, and can be reached at (860) 826-5169.

See more about New Britain.

When Disasters Target Middletown, SERVPRO has the Restoration Services You Need

9/18/2019 (Permalink)

SERVPRO equipment in warehouse This is just some of our equipment. No matter if your home is historic or newer construction, SERVPRO has the tools to restore your property.

SERVPRO Professionals Provides Restoration Services for Water, Fire, Mold, and Storm Damage in Middletown 

With an area rife with historical significance dating back to Colonial America, we hold our SERVPRO restoration team up to high standards regarding the preservation and restoration of all Middletown homes and businesses. Because of the varying demands of these structures throughout the year, our team of professionals needed to become as diverse as the areas we serve and better educated our competition. We strive to exceed your expectations through the development of swift recovery solutions for every niche of the industry, including water, fire, mold, and storm loss scenarios. 

Fire Damage Restoration

Because fire cleanup is a highly requested service of our recovery team, this has become a focus of our technicians. We have worked to perform these tasks more efficiently and better equipped each time and continually raise the bar for the standards our customers have come to expect. Fire losses can become a problematic situation for homeowners attempting recovery on their own, including structural compromise and a continual spread of effects like soot and smoke odors. Our fast response to these emergencies can help protect your Middletown property. 

With fire loss being such a standard callout of our SERVPRO team, we must remain equipped to address these emergencies at all time. We have invested in the top tier equipment available in the industry and continue to upgrade and advance this arsenal of tools, equipment, and products as the restoration practices change. We utilize powerful machines like negative air units, chem sponges, HEPA vacuums, and ozone generators to return Middletown homes and businesses to preloss condition. 

Our area has many historic properties that require special attention when addressing even secondary effects like soot and smoke odors. We strive to offer an intricate recovery solution for damaged older properties, prioritizing the preservation of original construction materials with rapid cleaning and restoration. No matter how severe fire loss incidents can be in your Middletown home or business, our professionals can make it “Like it never even happened.” 

Water Damage Restoration

You cannot predict the likelihood of water loss incidents and the devastation they can have to Middletown homes and businesses. All of our field technicians obtain the acquisition of a Water Restoration Technician certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) With numerous professionals having this experience and education, we can ensure that no customer ever waits for the vital recovery and mitigation work that their property needs. 

Even amid a crisis, our restoration professionals can respond with a fast response that features the full measure of our advanced inventory of extraction and drying equipment. Our team can reduce the saturation to installed construction materials with these units. We can also perform specialized drying and recovery tasks like restoring documents, books, and other possessions in your Middletown home. 

We have a full team of licensed (#: HIC.0652559) general contractors that can help you through the additional repairs that water damage in Middletown homes requires. Carpet repairs are among the most common of these tasks. Our team can remove portions of this flooring as needed where our weighted extractors and air movers cannot adequately dry and restore. 

Mold Remediation

When water loss incidents do not get addressed as promptly as they should, or when Middletown properties have dark and damp areas like cellars and basements, mold growth can become a threat. The development of these colonies in your home can present health effects to those exposed, requiring a combined effort from our IICRC-Certified Applied Microbial Remediation Technicians (AMRT) and our Water Restoration Technicians (WRT). Together, these professionals can address both the cause and effect of mold growth to bring your property back to pre-mold condition quickly. 

We have employed our skilled AMRTs all over Middletown, including vacant properties and historical regions. No matter what property requires this remediation, we approach it in the same way. We have a restore before replacing mentality, so we utilize practices like soda blasting that can remove the organism embedded in structural elements and construction materials without damaging the substrate. 

When we cannot avoid the removal and replacement of damaged elements, we can utilize our team of licensed contractors to begin controlled demolition. Our restoration professionals continue other mitigation tasks like deodorization, cleaning, and air quality improvement. Mold damage in Middletown homes and businesses can be troublesome to overcome, but our experienced and qualified SERVPRO professionals can help. 

Storm Damage Restoration

We have helped recover hundreds of properties damaged by Hurricane Sandy and Hurricane Irene. In recent years, these storms have powered through the Connecticut coastline and compromised Middletown homes and businesses. Our fast response has helped to reduce much more substantial out-of-pocket expenses for our customers. When these storms present a threat to the residents we serve, we have a team of disaster relief specialists that stay on call 24/7 to address any risks that could affect structures in our area. 

Flooding is a common threat when structural breaches occur, or torrential rainfalls present a situation where natural floods can affect many homes and businesses simultaneously. As dangerous and destructive as these situations might be, our SERVPRO professionals understand the value of a fast and confident reaction. We can mitigate your loss with remediation tactics that reduce standing water and begin drying out saturated structural elements as soon as we arrive. We can also employ our contractors to perform real-time emergency construction solutions like boarding, tarping, and temporary fencing for damaged Middletown properties. 

As part of a large loss recovery team, we can address storm damage in Middletown properties where many other restoration companies do not have the resources at their disposal. We have a massive roster of qualified professionals and a deep inventory of recovery tools and equipment with our pooled resources with other SERVPRO branches. There is no job too big for our team. 

No matter what disaster strikes or when you can count on the fast response and experience of our SERVPRO of Middletown / New Britain recovery specialists. You can reach us anytime, 24/7, by calling (860) 826-5169.

http://www.cityofmiddletown.com

Water Damage Middletown – Cleaning Carpets

9/13/2019 (Permalink)

Greenish blue carpet. Let SERVPRO clean your Middletown carpet from water damage.

We will walk you through the water damage in Middletown.

Many smaller water damage situations involved a small section of carpeting near the kitchen or bathroom. A leak occurs, and the water spreads to nearby rooms and before the water can be turned off. In these situations, SERVPRO has found that the entire room must be managed and not just the section of carpet that has become wet.

SERVPRO has helped many customers in Middletown with water damage situations from overflowing tubs and sinks in kitchens and bathrooms. On many occasions, we have found that the entire room must be cleaned and dried to return the room to its original condition. "Like it never even happened."

Drying the Affected Area

The crew chief always reviews the situation and recommends the best approach to dealing with the leak and wet conditions that exist. Initially, the area where the leak occurred must be processed. All water should be vacuumed or mopped up and dried.

Wet carpets should also be vacuumed with a wand-style vacuum to remove as much water as possible. The carpet may be raised in one or more areas to allow air to circulate under the carpet to dry the floor and underpad. Air movers may also be used to push air under the carpet to enhance drying.

Why Clean the Entire Room

Once the carpet is dry, the dried area can be noticeably cleaner than the rest of the room. The process of removing water from the wet area also removes existing soiling that may have been present.

Appropriate preparations to clean the remainder of the carpet in the room affected needs to be made. For example, remove lighter furniture from the room. More cumbersome furniture should be raised on blocks or left in place.

Standard carpet cleaning techniques can then be applied to clean the entire room, including wiping down baseboards, and hard floors adjacent to the carpet. SERVPRO also ensures cleaning solution is not sprayed onto curtains and furniture left in place.

Our SERVPRO crew chief can discuss all of these steps with you to determine the best approach to help deal with the water leak and subsequent cleaning needs.

Call SERVPRO of Middleton / New Britain at (860) 826-5169 for 24/7 services. We serve Cromwell, Berlin, Kensington, and surrounding areas. We're Faster To Any Size Disaster.

To learn more about Middletown, click here.

Our Technicians Are Ready 24/7 To Restore Your New Britain Kitchen After A Flood

9/12/2019 (Permalink)

Our SERVPRO van outside a home Our team has the experience, expertise and equipment to restore your home after a flood. We act fast to prevent further damage.

What to Do When a Storm Causes Flood Damage in Your New Britain Kitchen

Severe storms can be frightening, but they can also cause flood damage to your New Britain home. In the case of your home, a thunderstorm rolled in with the change of season and brought heavy rain with it. The floodwaters entered your home through an open window, flooding your kitchen around the sink and counter toe-kicks.

Waking up to find a puddle in your New Britain kitchen, causing flood damage, is never a fun way to start your day. However, the quicker that you reach out for help, the better it can be for your home. Swiftly addressing any kind of water-based damage can prevent further damages from developing, such as mold damage. For this reason, and for the sake of being comfortable in your home, you should reach out for help right away.

Here at SERVPRO, we prioritize your schedule. Whenever you need us, night or day, weekend or weekday, it does not matter. Our technicians are available and ready to help.

We can arrive at your home within hours of your initial call, sporting our signature green vans or trucks. Our technicians always bring advanced industry-grade equipment to combat flood damage. Some devices that you may see include...

  • Wet/Dry Vacuums
  • Flood Drying Mats
  • Extractors
  • Dehumidifiers
  • Axial Fans
  • Heaters


Using all of these devices simultaneously creates an environment that encourages excess moisture to evaporate. Flood drying mats are particularly useful for hardwood floors, which could bubble, crack, split, or swell with the introduction of excess moisture.

Our SERVPRO technicians can start by removing the excess water with our wet/dry vacuums and extractors. Because the floor was so close to your cabinets, we can go ahead and remove the toe-kicks and pull any water out from underneath. Furthermore, we could also use thermal imaging technology to check for any hidden pockets of water. Once we finish removing the excess water, we can set up any drying equipment as needed, to return the moisture levels in your home to an adequate amount.

If a sudden and intense storm brings flood damage to your home, never wait. Get in contact with SERVPRO of Middletown / New Britain by phoning (860) 826-5169. No matter the time or day, we're ready to be there for you.

See more about New Britain.

Our Professionals Discuss Soot Removal Strategies For Your East Hampton Home

8/20/2019 (Permalink)

Give our specialists a call anytime that you need us at (860) 826-5169.

Soot Removal Strategies For East Hampton Homes

For as dangerous and stressful as fire loss can become for East Hampton properties, many homeowners still mistakenly believe that restoring and recovering the house afterward is a simple and straightforward process. Even with some training and ability, the average homeowner lacks the experience to manage multiple pressing effects within a fire-damaged house at the same time. Even approaches like soot removal are not universal and vary depending on the surface affected, the severity of the situation, and the location of these effects.

Fire damage in East Hampton always occurs in layers, often requiring the extensively trained Fire & Smoke Restoration Technicians (FSRT) accredited through the Institute of Inspection Cleaning and Restoration Certification (IICRC) on our SERVPRO team. Our professionals have years of hands-on experience to combine with continued educational opportunities to be among the most knowledgeable in the industry. This expertise has given us multiple strategies for handling soot damage spread across the property as well.

Homeowners might believe that soot is much like any dirt or grime on the walls and that some elbow grease and the right cleaning products can quickly clear it right up. Due to the acidic nature of soot, it can begin affecting the composition of surfaces the longer it remains there, and can only set more deeply into the material when scrubbing occurs. Because of how widespread this effect likely is, smearing up multiple walls and surfaces attempting to clean soot can become a costly error.

Our SERVPRO team has unique products available to help maximize our effectiveness in removing this threat from your property. Our process begins with vacuuming loose sediment from the surfaces to reduce the thickness of the soot coating before we begin. Chemical sponges can get used wet or dry, and have become a staple in removing upwards of fifty square feet of soot damage on a given surface. These strategies are not as effective or guaranteed when a homeowner has already smeared, and potentially stained surfaces with DIY soot removal approaches.

Our professionals know how alarming it can be to see large areas of your home affected by soot or smoke residue, but our SERVPRO of Middletown / New Britain professionals can help. We can respond to these situations quickly and confidently, working efficiently to return your property to preloss condition. Give our specialists a call anytime that you need us at (860) 826-5169.

For more about East Hampton click here.

How SERVPRO Provides Premier Fire Damage Cleanup and Restoration Services for East Hampton CT Properties

8/8/2019 (Permalink)

SERVPRO tech in tyvek suit cleaning up mold East Hampton CT Home Suffered Fire Damage? Rely on SERVPRO for Cleanup, Restoration, Pack-Outs, and Content Cleaning

East Hampton CT Homes and Effective Fire Loss Mitigation and Recovery

Fires, regardless of their origin and severity, present multiple hazardous and challenging consequences to overcome in your East Hampton CT home. Mitigating these concerns and returning a property to its pre-fire condition is the priority of our professional restorers upon arriving at your house. The cleanup and restoration services require premier, cutting-edge equipment, products, and techniques. Our fire recovery team continues to grow as more of our field technicians become certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT.) 

The many facets of fire loss recovery

Fire damage to East Hampton CT homes involves many processes and approaches for a successful restoration. Overcoming the damaging presence of soot, smoke residues, odors, and possibly water removal from the extinguishing efforts can be a challenging task. Content management and protection are among the most intricate and involved duties for even our skilled professionals to achieve. Our SERVPRO team works to assess the full scope of the damage and determine the most efficient approaches going forward.

If the house fire was limited in structural or cosmetic damage, the fire marshal typically allows our team to begin mitigation services as the fire trucks are pulling out. A rapid removal of charred building elements, fixtures, and contents minimizes the effects of moisture and odors and helps ensure an acceptable recovery from the blaze. We can also quickly secure the exterior of the structure from weather, animals, and trespassers. It is incumbent upon the property owner to limit potential safety hazards.

Fire Insurance, Authorizations, and a Plan

Our SERVPRO representative must receive work authorization before we can begin the recovery. This Service Authorization Form allows us to take immediate action, once signed. Protocols must be followed, and these commence with a survey and walk-through, a detailed scoping and an inventory summary that you, the homeowner, can present to your insurance adjuster. We work to preserve and protect and prevent on-going damage, but the final decisions on cleanup, demolition, restoration, and repair are decided by you and your agent.

Pack-Out Services Protect Treasured Possessions

Numerous homeowners can agree that the most considerable investments on their property are their belongings and personal treasures that may be impossible to replace. We have a comprehensive content management team that can carefully remove damaged or at-risk items from a home after documenting them with our CCIS Customer Content Inventory Service process. We transport the contents to our nearby facility for focused cleaning, deodorization, and safe storage. While in our care, we can use our advanced techniques and equipment to restore each item to its preloss condition, whenever possible. Once our technicians have completed the cleanup of water and fire debris from the residence, we can return the items and place them exactly where they were, "Like it never even happened."

Staffed Facility, Advanced Cleaning Equipment, and Storage

We have ultrasonic submersible tanks in our facility that function on vibrations creating microscopic bubbles to completely clean porcelain ornaments, silverware, and other high-end soot-covered items. The exploding bubbles create abrasion-free cleaning of delicate items. We also have a full ozone chamber at our warehouse, allowing us to deodorize large lots of items simultaneously with the production of ozone that bonds with the molecular structure of odor compounds and neutralizes them.

Meaningful Structural Cleanup and Restoration

The obstacles and challenges of cleaning soot from the interior surfaces of walls, ceilings, furnishings, decorations, and possibly fine art are done on a case by case basis. Our technicians can use special sponges, vacuums, cleaning, and deodorizing products to complete the interior restoration. We may recommend hiring an independent curator for expensive artwork.

Our team understands the need to eliminate malodors after a house fire, the lingering effects after the fact, that can be difficult to remove. We can inspect, clean HVAC ducts with our advanced equipment and change the filters. A fogging of a deodorizing agent can improve the indoor air quality. The SERVPRO team has the experience, equipment, and goal to mitigate all the negative effects caused by a fire.

Deodorization, cleaning, and other restoration needs that your property has after a fire loss incident can be challenging for homeowners to face on their own. At SERVPRO of Middletown / New Britain, We’re Faster To Any Size Disaster, and we are here to help you 24/7 by calling (860) 826-5169.

Our local fire department right here.

Why SERVPRO is the Right Choice for Handling Fire Damage in New Britain

8/6/2019 (Permalink)

Our SERVPRO team is prepared perfesionaly to handle your New Britain fire damage.

We understand the importance of cleaning your fire damage in New Britain.

Fire is powerful, destructive, and it can spread quickly while consuming everything in its path. Depending on how intense the fire is and how long it takes to extinguish it, your New Britain residence can suffer some scorching and smoke damage. Your home could require a deep clean of the contents, odor removal, and redecoration.

A major fire can lead to significant structural damage to your home and the loss of many of its contents. Restoring and rehabbing your New Britain home after fire damage involves several tasks. You need to work with professionals who know how to resolve the issues associated with a fire indent. That’s why SERVPRO is the right company to hire. We have the specialized knowledge, resources, and expertise to restore your property to preloss condition within a short time.

Our FSRT, Fire & Smoke Damage Restoration technicians can inspect all losses and document the condition of your property carefully. Several problems can occur if you do not address the presence of smoke and soot particles in your residence quickly. For instance, woodwork can discolor and weaken. Acid can ruin ceilings, walls, and wooden floors at a micro-level. You may not notice it at first, but wood can eventually crack, flake and scratch more easily if caustic substances have chemically weakened it.

The corrosive residues from smoke can combine with moisture and create weak acids. These acids may destroy the metal parts of your house and furniture, giving them an unpleasant appearance and diminishing their ability to carry weight. Our technicians locate smoke residues by inspecting the affected areas carefully.  We begin the inspection close to the source of fire and trace how far the smoke moved in a house. Our restorers also identify the type of surface and residues and choose a cleaning method that can remove the residues without ruining the surface. We use dry or wet cleaning processes to release and eliminate residue particles from the affected surfaces and dispose of them properly.

There could be water damage in your home because of firefighting efforts. Water in smoke-damaged areas can contain caustic substances that make it acidic. Our SERVPRO crew has the appropriate equipment for extracting the water, drying out your home and checking for hidden sources of moisture. Some of the equipment we use includes:

  •   Wet/dry vacuums
  •   Air movers
  •   Dehumidifiers
  •   Moisture sensors
  •   Moisture meters
  •   Infrared cameras

We also offer pack-out services for valuable possessions. We can carefully remove the items that fire, smoke, or water has ruined, clean them in our facilities, and return the restored items to your house. If the fire damaged some parts of your home like carpeting, hardwood, walls, attic, or ceilings, we can hire licensed subcontractors to repair, restore, or replace the affected materials.

If there is fire damage in your Middletown, Cromwell, or Berlin residence, contact SERVPRO of Middletown / New Britain for restoration services. You can reach us at (860) 826-5169. We’re Faster To Any Size Disaster.

If you would like to know more about New Britain, click here.

New Britain Deals with Mold Remediation by Calling in SERVPRO

7/20/2019 (Permalink)

Problem with Mold Growth in Your New Britain Offices? Try Calling SERVPRO for Remediation

Removing and Disposing of Commercial Mold Damage Materials in Your New Britain Business

A property manager needs to stay abreast of issues that may affect staff or customers. Uncontrolled mold growth can pose a health risk as well as creating an unpleasant environment by giving off musty odors and soiling nearby by furniture, walls, or ceilings. Running a business requires time and attention, so the last thing you need is a property issue taking away from the day to day processes of your company.

Our services offer quick responses and professional remediation for commercial properties with mold damage in New Britain. We cover large structures like schools as well as smaller single room occupancies. Depending on the scale of your business, SERVPRO can dispatch a crew chief or a full-team of technicians to remediate the property of bothersome mold issues that allows you to get back to running your company.
 
Mold spores proliferate when they come into contact with moisture. The source of the problem can be something like a slow leak, or even a seemingly harmless water spill that has seeped into cavities or materials. Our commercial units can remove flooring to assess the condition of the subfloor and check wall cavities using advanced moisture measuring equipment like thermal imaging cameras.
 
Recurring mold problems are a nightmare for businesses resulting in short-term closures every time microbial growth returns. Persistent mold issues in food establishments can be particularly troublesome. SERVPRO safeguards against recurring damages by applying chemical treatments to all affected areas once they are thoroughly clean. Some of these chemical agents are specially formulated for SERVPRO. Our AMRT applied microbial remediation technicians have the experience and the certification from the IICRC Institute of Inspection, Cleaning and Restoration Certification to secure properties.
 
Temporary closures after microbial infestations can impact business revenues. Contact SERVPRO of Middletown / New Britain at (860) 826-5169 to remediate the effects efficiently.

https://goo.gl/maps/3xxEVqNAusdCESWf8
 

Don’t Just Sit There! Start Fire Damage Remediation in Middletown Today With SERVPRO

7/16/2019 (Permalink)

Fire damage can be costly and invasive if not dealt with properly. Call the professionals at SERVPRO today for remediation assistance.

We Use Different Types of Cleaning Agents when Mitigating the Soot from Fire Damage in Middletown Homes

A large percentage of restoring a damaged home in Middletown involves cleaning both the contents, the structural components, and the structure itself. Stripping these of the soot deposited by the smoke often reveals a lot less damage than what the homeowners previously thought existed.

When mitigating a Middletown home of smoke and fire damage, we use different cleaning liquids to get the job done fast. We know our customers want to get moved back into their home, and getting everything safely clean again takes special equipment as well as some elbow grease.

We use general surface cleaners for wet cleaning of a majority of the surfaces found in a home. These include countertops, walls, ceilings, many wallpapers and paneling types, appliances, and several varieties of furniture. These types of cleaning agents have a low pH, so they do not strip surfaces of their finishes while we remove the soot.

SERVPRO knows you want your windows, mirrors and Formica countertops sparkling again. We have a specially-formulated glass cleaner that gets the job done. We know how to get these streak-free, as well.

For cleaning up heavily soiled items, or where we found copious amounts of greasy soot, we rely on heavy-duty cleaners. These get metal components of stoves and furnaces clean again. When your carpet contains soot, we use this, mixed with a super-concentrated shampoo, to make your carpet beautiful again.

When your home contains natural stone or brick, a fire and its smoke can leave these looking like a complete loss. Many tiles and their grout can leave you with the same impression after a fire. However, SERVPRO technicians use strong acid cleaners to pull soot out of the pores and get these materials clean again.

For switch plates and other items on your walls, we have a thick liquid creme cleaner that pulls soot off surfaces and leaves them free of grime. For wood, we depend on another creme explicitly designed for clearing the pores of wood of soot that otherwise might leave discoloration and stains.

One of our most gentle cleanser types is based on oxidation. These can remove stains, as well as soot. We trust this type of cleanser to help us mitigate many kinds of damage because of the way stains disintegrate and odors diminish.

While we use personal protective equipment when using these cleaners, SERVPRO wants you to know that either these dry without a residue or that we rinse the cleansing agent off the surface we cleaned. Your family's safety is of utmost importance to us, and our goal is to eliminate all hazards before you move back home.

For fire damage mitigation, including the removal of smoke and soot deposits, call SERVPRO of Middletown / New Britain at (860) 826-5169, 24/7, 365 days a year. We know how to efficiently reduce the impact of smoke and soot to homes in the Cromwell, Berlin, and Kensington areas.

Click here to see more about Middletown. 

Our Advanced Equipment Will Save Your Flood Damaged Home In New Britain

7/10/2019 (Permalink)

Our team is ready to provide quality restoration services throughout the Cromwell, Berlin, and Kensington areas, call today (860) 826-5169.

Flood Damage Equipment Used To Restore Your New Britain Home

The equipment used to perform flood damage restoration in your New Britain home has a significant part in the quality of the restoration you receive. Everything from vacuum cleaners to ozone machines, training to personality, all have a hand in providing excellent results.

It is essential for homeowners to learn everything about the type of flood damage affecting their New Britain property. You want to use skilled restoration technicians who are willing to answer any questions you might have to quell any concerns that come up during the restoration process. Knowing more about the type of equipment used can also be interesting.

SERVPRO technicians make sure that you understand what is happening in your home. We explain our services in detail and answer all of your questions before moving forward. Our equipment is essential to providing excellent results, even something as simple as our vacuum cleaners. We use lightweight vacuums designed with separate brush drive motor and vacuum motor that are perfect for dry, or embedded soil removal.

SERVPRO also uses portable and truck-mounted extraction units for cleaning carpets, upholstery, or removing standing water from your structure after a flood. With variable heat control, a separate solution tank & pump, vacuum, and waste recovery tank, our portable extractors hold up to 12 gallons of wastewater at a time. Out truck-mounted extractors and submersible sump pumps make removing copious amounts of water quicker and even more efficient than ever before.

SERVPRO’s drying technicians put dehumidifiers and air movers to work to remove unwanted moisture from your home. Dehumidifiers remove evaporated water from the air and provide a continuous supply of warm, dry air to the affected section, which speeds up the overall drying process. Air movers circulate the air produced by dehumidifiers throughout the structure and help enhance the evaporation process. Technicians strategically place this equipment to achieve the best possible results.

Contact our staff at SERVPRO of Middletown / New Britain to obtain full-service solutions and 24/hr emergency cleaning and restoration services that fit any situation that may occur on your property. Our team is ready to provide quality restoration services throughout the Cromwell, Berlin, and Kensington areas, call today (860) 826-5169.

For more about New Britain click here.

The Science Behind Professional Water Removal in New Britain

6/21/2019 (Permalink)

SERVPRO of Middletown / New Britain is equipped to handle any water loss event that you might have.

Why Understanding Water Properties is Crucial for Water Removal in New Britain

Water intrusion in unwanted areas of your New Britain home can lead to a wide range of problems, some of which might develop immediately, while others take time. Immediately after the water spill, the main problems include soiling and staining of fabric materials. Over time, other serious problems such as mold, rotting, and other severe forms of material deterioration develop. Proper and fast water removal can help minimize the effect such incidents have on your property.

Executing fast water removal in New Britain requires sophisticated equipment because water permeates through different materials or wicks into wall cavities and other concealed areas immediately after spilling. Any water pooling on surfaces requires equipment with sufficient lift capacity for quick removal. Our SERVPRO technicians rely on a wide range of extraction equipment, including submersible pumps, portable water extractors, and truck-mounted water extractors. Submersible pumps are very efficient for removing water deeper than two inches.  

The speed of water removal depends on what form the water is during removal. The most common ways are removal in liquid form and evaporation, which utilizes air movements. From training and experience, our SERVPRO technicians understand that extraction is 1200 times more effective than evaporation. We, therefore, bring different types of extraction equipment to the worksite, ensuring we reach every drop of water possible before embarking on drying procedures, which helps expedite the process.  

Drying the home to finalize mitigating the effects of water loss is necessary to prevent mold and rot from developing. Unlike extraction, which is mainly a speed intensive process, drying is more of a delicate balancing act. A very high rate of evaporating puts too much moisture in the air, which can lead to condensation if the dehumidification rate is moderate. Some materials, such as wood can also develop problems such as cracking if the drying rate is too fast. Our SERVPRO technicians set drying goals, which involves calculating the correct number of air movers and dehumidifiers for balanced drying.  

For proper removal of water from your property, call SERVPRO of Middletown / New Britain at (860) 826-5169 to help. We're Faster To Any Size Disaster.

More about New Britain.

Why SERVPRO Restores Flood Damage in Middletown Faster

6/16/2019 (Permalink)

This is why you need SERVPRO.

Why let any flood damage ruin your day? Call SERVPRO today!

Flooding can happen any time, whether it is the result of a severe weather event such as a hurricane or regular occurrences such as torrential downpour. What matters is the steps you take after the incident to restore the property to its preloss state. We aim to provide fast results as part of our professional flood mitigation services, so our crews undergo regular training to equip them with the necessary skills.

The effect an incident of flood damage in Middletown has on your property might depend on the time you take to respond. Since water migrates through gravity action and absorption by porous materials, taking too long can worsen the situation. Even in situations when it is not possible to remove the intruding water, trying other solutions is crucial. Our SERVPRO technicians respond fast because we have fully equipped storm trailers ready to deploy at a moment's notice. We also arrange for contents pack outs to our climate-controlled warehouses in case we cannot remove water fast enough.

Removing water from a flooded home requires skills and the right equipment. Some tasks require more than one type of equipment to accomplish. For example, after using a water extractor or a pump to lift water from the floors, other equipment such as injecti-dry systems might be necessary to remove water trapped in wall cavities or other concealed areas. Our SERVPRO teams have a wide range of equipment in our production trucks to ensure we finish the process fast and minimize any teardown done to the structure.

Most flooding incidents leave houses heavily soiled and contaminated, especially when the intrusion involves groundwater. While it is possible to clean most of the affected items, for the highly porous ones, the best option is disposal because it is not possible to remove all traces of contamination. Our SERVPRO technicians have vast experience cleaning up flooded homes, so we identify items for cleaning and those that require disposal immediately. We remove carpets, pad, and insulation, among other materials.

For a quicker restoration of your flooded home, call SERVPRO of Middletown / New Britain to help. You can call us at (860) 826-5169 any time. We're Faster To Any Size Disaster.

If you would like to see more about Middletown, Ct click here.

We Have The Specialized Equipment Necessary For Middletown Flood Damage Restoration

6/3/2019 (Permalink)

You can trust our team, we are dedicated to responding immediately when you need help.

SERVPRO Streamlines Commercial Flood Damage Cleanup in Middletown for Less Downtime

Water damage of any type is disastrous for your business. Along with the structural damage and loss of contents, there are secondary issues such as mold and foul odors that can occur — worst of all, the downtime of the business or organization during remediation.

When SERVPRO works on commercial flood damage for Middletown business properties, our goal is two-fold. We have streamlined the process for mitigation of water damage, so there is as little downtime as possible for your business, and through our proprietary methods, we can restore more contents that previously may have been written off as a loss.

Upon arrival at the site, we immediately scope the property to ascertain all areas of water migration and begin extraction efforts as fast as possible. SERVPRO has specialized equipment for water extraction such as weighted extractor heads that pushes deeply embedded water to the surface for removal or highly maneuverable Rover stand-on units that use the weight of the technician to force the water upwards for fast extraction.

Our technicians spend time removing as much water as possible from the property because this extra effort significantly speeds the time need to dry the property. Whenever possible, we attempt to dry large furnishings in place by placing them on blocks, so there is as little disruption as possible to work environments.

Mold and foul odors after mitigation a water loss event and our technicians hold numerous certifications in the restoration sciences including Odor Control Technician and Mold Remediation Specialist. We know the signs of potentially favorable conditions for mold and how to inhibit mold colonies from setting up home. Our technicians have different techniques and equipment for neutralizing any residual odors, so your business or organization smells as fresh and clean as it looks.

Our goal is to assist property owners in mitigation commercial flood damage and get back to normal operations with as little disruption as possible. Contact SERVPRO of Middletown / New Britain at (860) 826-5169, we have the tools and training to handle any type of damage from flooding and arrive soon after your initial call because We're Faster to Any Size Disaster.

For more information on transportation in Middletown, click here.

Our Technicians Will Respond Quickly To Your New Britain Home After A Fire

5/25/2019 (Permalink)

Give our SERVPRO of Middletown / New Britain rapid response team a call 24/7 at (860) 826-5169.

Fast Response To New Britain From Trained Fire Loss Professionals

When fire loss incidents occur in your New Britain house, time is of the essence to get qualified and experienced professionals to your address to begin overcoming these effects and returning your property to normal. While there are multiple facets to the recovery that your home needs, you do not need to seek out the assistance of a dozen different restoration outfits specializing in various niches of the mitigation and recovery that your home requires. Our professionals have unique qualifications and continued training to make them among the most knowledgeable in the industry for whatever fire loss effects have damaged your house.

Our experts strive to provide each client with the most experienced and confident professionals to overcome fire damage in their New Britain properties. A disaster like this can often be stressful and traumatic, so it is important to get the right personnel started on effective mitigation and recovery tactics as quickly as possible. Our SERVPRO professionals arrive with a wide array of tools and machines designed to begin overcoming the damaging effects of a fire with our initial visit to the property.

Our SERVPRO team undergoes extensive training through the Institute of Inspection Cleaning and Restoration Certification (IICRC) to become accredited Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT.) Both of these certifications can help to address different facets of recovery in your damaged house.

In addition to the extensive training required to obtain certification through the IICRC, our team also continues their education in their respective fields through both in-house and online training and coursework opportunities. These additional programs can help our entire team of professionals to stay knowledgeable with the changing tactics, equipment, and approaches to restore fire loss efficiently and effectively.

We know that a fast response in these emergencies is critical, but even more important is providing our customers with a team of restoration specialists that can confidently address the effects of a fire loss in their home. Give our SERVPRO of Middletown / New Britain rapid response team a call 24/7 at (860) 826-5169.

Click here for more about New Britain.

After A Fire In Your Middletown Kitchen Call Our Team For Help!

4/25/2019 (Permalink)

Our team is available 24/7 to mitigate damage to your residence.

Mitigating Oven Fire Damage In A Middletown Kitchen

Easter Sunday is a perfect day for sitting the family down for a nice supper. However, when food scraps on your oven's heating element catch fire, it can cause fire damage and foul odors that are unappetizing for any family get-together.

If roasting your Easter ham results in accidental fire damage in your Middletown kitchen, SERVPRO technicians stand ready to assist you and restore your home to its preloss condition. “Like it never even happened.” Our professionals know that emergencies do not wait for regular business hours, so we are available 24/7, including all holidays. No matter what your emergency is, our response is immediate, and we can have a team out to evaluate the damage in your home within hours. Quick response to disasters is key to preventing long-term damage and property loss.

When proteins from meats such as ham are burned in a fire, it can impart a foul odor and nearly-invisible residues that can cause staining to some surfaces if left unchecked. SERVPRO technicians can thoroughly clean surfaces in your kitchen to mitigate odor while cleaning soot. This step is also vital to ensuring the effectiveness of deodorization and preventing residue from corroding plastics and metals in your home. Our technicians also use agitating tools and portable vacuums to clean out your kitchen's vents to prevent the spreading of odors.

Our team has a bevy of tools available for deodorization, such as HEPA air scrubbers that can catch particles from surfaces and in the air as small as 0.3 microns. Odor control technicians can use thermal foggers expel a dry, smoke-like solvent that binds with particles to eliminate odors at the source. After deodorizing, ventilation box fans are used to cycle air through the home quickly to remove odors and ensure that the air indoors is clean.

SERVPRO of Middletown / New Britain is Faster to Any Size Disaster, so if you need our services, call (860) 826-5169. Our team is available 24/7 to mitigate damage to your residence.

Click here for more about Middletown.

Revolutionize Your Fire Damage Remediation Process in Middletown With SERVPRO

4/21/2019 (Permalink)

Fire damage can be quite alarming. Contact SERVPRO right away to be your partner through the remediation process.

Professional Fire Damage Remediation Makes All the Difference in Middletown

Whether the fire that starts in your Middletown home seems small and quickly contained or large and raged through a significant portion of your dwelling the next step is the same. You need to engage the services of a reputable disaster remediation company, one that specializes in fire remediation but also offers a full spectrum of services. Our team of managers and IICRC-trained technicians are up to any tasks needed.

Fire damage in your Middletown dwelling might seem minor or be catastrophic, but either way, our seasoned employees evaluate every space in the house. The residues fire creates can spread far from even a smaller blaze. Failing to investigate for damage throughout the entirety of the building places building materials and contents at risk of progressive deterioration. The smoke and soot that moves inside your home deposit highly corrosive substances that discolors surfaces, tarnishes metal, etches glass, and destroys wood and cellulose-based materials.

SERVPRO crews evaluate the characteristics of the soot soiling surfaces and decide what types of cleaners, tools, and methods to use to remove it. Ashy paper and wood-based soot vacuums and dry sponges up well. Thick, sticky soot from burning fabrics, plastics, and electrical cords needs wetting agents and surfactants to loosen the grime and agitation to eradicate it. Protein-based soot responds to solvents, its thin, varnish-like coating hard to dislodge without abrasive action.

When charring is deep, we might need to remove some building materials before final restoration. When it is light or moderate, deep cleaning including scraping down a few layers can reveal satisfactory results. SERVPRO also searches for charred bits everywhere in your home, especially in hidden cavities, because failing to remove even small remnants of the fire causes odors to linger.

Deodorization of your home is essential regardless of how large or small the original fire. SERVPRO technicians master a multi-step protocol that eventually eliminates the smell of the fire residues. If deep cleaning and debris disposal does not rid your home of odors, we consider using advanced technology like thermal foggers, ozone machines, or hydroxyl generators. This equipment works in different ways to chemically change the odor-bearing particles, rendering them neutralized and scentless.

Rely on the highly-qualified team at SERVPRO of Middletown / New Britain to manage any fire damage. Contact us by calling (860) 826-5169 day or night, every day of the year.

Click here for more information about the city of Middletown.

When Your Middletown Home Experiences Water Damage, Our Crew Is Here To Help!

4/10/2019 (Permalink)

Call us at (860) 826-5169 and let us prepare your home for the upcoming months; we work hard to make it look “Like it never even happened.”

Is Your Middletown Home Ready For Spring?

Enduring long winter months makes us appreciate the beauty of spring and summer even more, and we eagerly await their arrival. Our home also goes through its seasonal adjustments, and this can sometimes cause water damage as pipes freeze and then thaw, leaving us with leaks, wet wall cavities, and living areas. Thankfully, professional help to restore your home and protect it from the elements is just a phone call away.

SERVPRO is your best ally when there is water damage to your home in Middletown. Our services begin the minute you call our 24-hour hotline, and our Green Fleet is dispatched to your home. Upon arrival, we assess the extent of the damage and identify areas of priority for our team. Timing is vital when dealing with the aftermath of a leak, and the best way to mitigate your losses is to reduce the time water is saturating the structure of your home and your belongings.

Most homeowners may not realize that water extraction is not a one-size-fits-all approach. Our SERVPRO crew pays close attention to the affected surfaces and employs specialized equipment to restore appropriate moisture levels. Leaving a surface excessively dry, for example, a hardwood floor can cause further damage which is also true for excessive moisture, which can cause buckling. Monitoring the humidity level of each material is of paramount importance in our work. When extracting water, our SERVPRO team may use different types of pumps, from truck-mounted to handheld ones, all to achieve the optimal extraction for the surface we are cleaning. Our work is not complete until we also dry each surface thoroughly. Drying could include a technique in which we drill holes into your walls to encourage air movement into your wall cavities to ensure no water deposit is left unaddressed.

SERVPRO of Middletown / New Britain is at your disposal to make sure your home is ready to leave winter behind. Call us at (860) 826-5169 and let us prepare your home for the upcoming months; we work hard to make it look “Like it never even happened.”

Click here for more about Middletown.

Mold Remediation in East Haddam, CT. Helping Residents with Their Remediation Needs!

12/27/2018 (Permalink)

Many of us can identify the smell of mold or what appears to be mold, but identifying mold visually can be a little tricky. While black mold is common and sometimes easier to spot, mold comes in an array of colors and species. 

Mold is typically found in dark, damp areas and areas with high levels of moisture, such as bathrooms & attic spaces. As mold spores are everywhere, they easily cling to organic material like wood especially when exposed to moisture. Here at SERVPRO of  Middletown/New Britain we have the expertise and equipment to remediate mold before it spreads further. In any instance, any source of moisture should be addressed before mold remediation can begin. Otherwise, mold will likely come back.

For a professional visual mold assessment of your East Haddam home, call our office at 860-826-5169.

We’re Here to Help®!                    

Fire Damage near East Hampton, CT? SERVPRO of Middletown/New Britain can help!

11/30/2018 (Permalink)

Water & fire damage can leave powerful odors behind. Once the Fire Department leaves you’re left to put the pieces back together. Here at SERVPRO of Middletown/New Britain we have ‘state of the art’ equipment to remove airborne contaminants and control air quality.

When it comes to fires, soot and smoke particles tend to settle on carpets, furniture, walls and other flat surfaces. While plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled.

After you suffer a fire loss you need a quick response. SERVPRO of Middletown/New Britain offers 24-hour emergency services to ensure that your home is efficiently restored to preloss condition. We have the training & technology to prevent secondary damage to floors, and other building materials. From Kensington to East Haddam, we serve your Connecticut town. 

Call us with your emergency needs at 860-826-5169! We’ll walk you through the entire fire restoration process from start to finish. Trust the team that’s ‘Faster to any size disaster!’

We’re ‘Here to Help!’      

Winter storms are inevitable despite our best preparation efforts. What are the most common damages that winter storms cause to your Berlin, CT home?

11/30/2018 (Permalink)

The past few winters have been hit or miss. Some years we have been pummeled by feet of snow, other years have been relatively mild. However harsh or mild the winter season may be, we can always count on at least a handful of significant storms to deal with. Along with the snow we must clear from our driveways and the black ice we must be careful of on our streets and steps, these harsh winter storms can cause lasting damage to our homes and commercial properties.

Listed below are 2 of the most common types of Winter Storm damage as well as some money saving tips for each specific example...

     1. Roof Damage

Roof damage is very probable in winter months. Roofs bear all the weight of snowfall and are constantly bombarded with wind and ice. Ice dams can potentially occur which lead to leaks and structural damage. Ice dams form when snow on the roof melts, runs to the edge of the roof, and then refreezes, forcing water back up under the roof. If you find leaks in your roof, be proactive and call SERVPRO of Middletown/New Britain right away (860-826-5169).

Money-saving tips:

  • Immediately tack a tarp over the damaged area until qualified SERVPRO of Middletown/New Britain technicians arrive on the scene.
  • Remove snow on the roof as soon as possible to prevent new ice dams from causing damage.
  • Look into getting better attic insulation to prevent ice dams in the future.

     2. Gutter Damage

Ice dams can do damage to your home or commercial property’s gutter system as well as the roof. Ice dams build up on the edge of a roof and can pull gutters away from the roofline. Water that freezes inside gutters and downspouts can also cause significant damage to your gutter systems.

Money-saving tips:

  • Clean gutters before winter begins and remove ice dams as soon as you can.
  • The materials that you choose for your gutter system are different costs.  Research what material works best for you and your property.
  • Install a preventive gutter screen system to avoid debris from clogging your gutters and downspouts.

In case of any of the problems listed above affect your home or commercial property, trust the team that's 'Faster to any disaster.’  We’re just a phone call away and will promptly deal with any damage that the New England winter may bring to your home or commercial property.

Call 860-826-5169.

We’re ‘Here to Help!’

Your Haddam home has suffered fire damage. What does SERVPRO of Middletown/New Britain’s remediation process look like?

11/30/2018 (Permalink)

The last handful of blog posts have focused on household and commercial problems that occur frequently in the winter. A couple of posts gave helpful tips and advice about preparing your homes and commercial properties for winter, one went in depth about the causes of winter fires and the some simple, yet potentially life-saving, steps you can take to prevent any such disaster from ruining your holiday cheer.  What if the worst happens and a fire damages your property? Let’s go more in depth about the process: What do you do to remediate fire damage to your home or commercial property?

  • Create an escape route - Before any disaster strikes your home or property, it is best practice to have a prepared escape route and emergency plan. Creating a plan in advance and going over it with your family, tenants, and or employees will ensure that in case of an emergency, everyone will know what to do and where to go.
  • Make sure you and your family are safe - The first and most important step is self-explanatory. Make sure you and your family are safe. Any home that has suffered fire damage contains airborne toxins, smoke, and quite possibly structural damage that could pose serious risks. Make sure that you assess the damage and potential risk before returning to your home.
  • Call SERVPRO of Middletown/New Britain’s highly trained fire restoration technicians – Our SERVPRO of Middletown/New Britain professionals are on call 24/7 and are ready to remediate any fire damage your property has sustained. After the fire trucks have left the premises (if they were required) your Middletown home and belongings will likely have suffered fire damage, smoke damage, and more likely than not, water damage from the firefighting efforts.  SERVPRO technicians are equipped for fire, water, smoke, and mold cleanup and restoration. Our technicians have participated in extensive training of odor removal and deep cleaning of upholstery and carpet which are some of the most problematic effects of a fire.

In the event of a tragedy, the last thing families or property owners want to think about is the process of rebuilding. Working with most insurance companies, SERVPRO of Middletown/New Britain will make sure that you and your loved ones are treated with respect, courtesy, and empathy. Let us handle the dirty work and get your property back to pre-fire condition as quickly and efficiently as possible.

Stay on top of the winter season and its added threat of fires. Call 860-826-5169 and talk to our staff about your damage restoration needs!

We're always 'Here to Help!'

What winter services does SERVPRO of Middletown/New Britain offer to Home & Commercial property owners?

11/27/2018 (Permalink)

SERVPRO of Middletown/New Britain is the premiere restoration service in Connecticut. Though locally owned, SERVPRO is part of a national network with over 1,700 franchises spread throughout the country.

Serving the towns of Middletown, New Britain, Cromwell, Berlin, Kensington, East Hampton, East Haddam, Haddam, Durham, and Middlefield SERVPRO of Middletown/New Britain has you covered for anything that winter throws at you: water and fire damage, storm damage, mold remediation…  

We proudly and quickly arrive on site to deal with the worst that winter has to offer. With 24-hour emergency service, you are always a phone call away from receiving speedy, efficient, and professional help to clean up any mess.

Our SERVPRO technicians are trained to handle leaks, flooded basements, and fire damage. When leaks and floods occur, mold is never far behind. Damage from ice, melting snow, and wet conditions all are optimal environments for mold to grow.  It only takes a small leak for mold to form in in your East Haddam house or business. Our technicians utilize specialized training, equipment, and expertise to remediate mold infestations.  

Please feel free to read through the other blog posts from this month. Along with helpful tips about how to prepare your home for winter and the remediation processes in case any of the above mentioned problems do arise this winter in your homes and commercial properties, the previous posts go into more depth about the process.

Here at SERVPRO of Middletown/New Britain, we know what it’s like to have disaster strike.  That’s why we’re ‘faster to any size disaster’! The most important creed we work by is making sure that you, the customer, is happy and satisfied with our services. Our SERVPRO technicians will travel to your home as quickly as possible to assess any damages, come up with a plan of action, and remediate any problems winter may bring. We will proudly make sure that your home is restored to its pre-damage condition, “Like it never even happened.”

Stay on top of winter, but if winter gets the best of you call 860-826-5169 and talk to our SERVPRO staff to mitigate any damage to your home or commercial property!

We're always 'Here to Help!'

Winter Roof Damage and Repair: How will you prepare your Middletown, CT home?

11/21/2018 (Permalink)

Winter in New England can be beautiful: The gentle flakes drifting to the ground during the first snowfall. Taking the children sledding and ice-skating. Helping your grandchild build their first snowman. Holiday cheer. The tastes and smells of your family recipes. Although the season is joyous, winter has a harsher side we must prepare for. Relentless storms. Icy roads and stairs. Frigid days and nights. Preparing our homes for the winter can be tedious; it feels like the leaves were just raked up off our yards in Middletown and all of a sudden they’re covered in a blanket of snow. As homeowners one of the most common problems that winter brings is roof damage and leaking roofs. The last thing we want to deal with is water damage during the winter. In addition to the costs and labor involved, leaking roofs invite a host of problems:

  • Structural Deterioration
  • Insulation Damage and Mold
  • Fire and Shock Hazards

Leaking roofs are preventable and there are several steps you can take to prevent damage to your home before the winter season moves in for good:

Get a roof inspector to look at your roof and attic:

A trained inspector will look for cracked or loose seams, failing sealants, gaps and separations, as well as punctures in the roof that may not be visible from the ground and offer solutions to fix any problems they may detect.

Clean your gutters:

All of the leaves, acorns, and other autumn debris eventually will create clogs in your gutters and downspouts if not cleaned properly. If clogged, melting snow and rainwater could potentially overflow and damage your roof, trim, and siding. Once all the leaves have fallen, take the time to give your gutters a thorough cleaning; your house will thank you for it later!

Check around the house:

Another great preventative measure to take to prep your house for winter is to do a walk around of your property and make sure that there aren’t any hazards that pose a threat to your home. Hanging tree limbs, adjacent buildings, debris caught in gutters, faulty power lines. Being proactive is the best way to prevent disasters.

In case of roof damage and leaking our SERVPRO professionals are highly trained water restoration technicians.  When you may suspect your Middlefield home has roof damage, call SERVPRO of Middletown/New Britain.

SERVPRO is on emergency call 24 hours a day in case the worst case scenario does happen.

Locally owned and operated we will happily and expertly handle any leaks that winter may give you as an (unwanted) gift. Call 860-826-5169! 

We're always 'Here to Help!'

Winter is coming to Berlin, CT! Staying on top of mold: Hope for the best, prepare for the worst!

11/21/2018 (Permalink)

All too often in life we react to problems rather than taking preventative measures. Medicine, natural disasters, and car troubles just to name a few. Being prepared and staying on top of potential household problems is a lot easier (and cost-effective!) than trying to deal with it once it has gotten out of hand. Along with frozen pipes, melting snow, and stubborn ice, the chances of basements flooding or roofs leaking during the winter season is at a high. Where there is flooding and water damage, mold is never far behind. Mold is one of the first and foremost problems we should prepare for and be aware of during the winter. Mold can grow on almost any surface where moisture is present, however, it grows best in musty, damp environments, (just like the conditions found in most of our basements here in Middletown!) Once mold invites itself into our homes, getting rid of it can be quite a hassle. It spreads through airborne spores and once it starts growing, it can live almost anywhere. Here are a few simple steps to take to avoid mold ruining your holiday season:

Keep all your prized possessions in plastic receptacles...

However simple this may sound, we have witnessed (and have been the recipient) of flooding that has ruined clothing, books, furniture, and electronics.  Head to your favorite local hardware store and stock up on waterproof plastic containers (with lids). This simple purchase could save you thousands of dollars in valuables, as well as your possessions with priceless sentimental value.

Keep your possessions on shelving units...

Another simple yet effective means of preventing mold from destroying your things in case of basement flooding is to build or purchase a simple shelving unit that keeps all your valuables above water level.  If your basement has flooded before, this should be easy to identify, but any shelf taller than 3 or 4 feet should do the trick. If the worse happens, it will be easy to relocate all of your items to a dry, warm environment where they can be saved from any effects of mold.

Get experts in to check your basement...

Getting people trained to look for warning signs is a great way to stay ahead of flooding. A qualified SERVPRO professional is a great resource to check for any pre-existing mold. Often times mold is hard to, if not impossible, to spot without firsthand experience.

In the event of a flood, our SERVPRO of Middletown/New Britain professionals are just a phone call away (860-826-5169). Our experienced staff are efficient, knowledgeable, and are experts at handling any problems that may result from winter flooding. Don’t let winter kick you around! By following these simple steps you will be well on your way to keeping you and your valuables safe and sound.

Faster to ANY disaster!

9/25/2018 (Permalink)

Did you know that SERVPRO of Middletown/New Britain provides Biohazard cleaning services? We’re not your typical water damage & fire restoration company. Our services extend beyond the scope of general cleaning as well.

We are certified and versed to handle various hazardous waste conditions including:

  • Blood cleanup/removal
  • Hoarding            
  • Animal feces/remains
  • Body Fluids
  • Unattended death
  • Raw sewage removal
  • Chemical spills, and more…

Keep in mind that pathogenic substances can be harmful and should be handled by professionals. We service local communities like New Britain, CT and it’s surrounding towns. We also understand that special situations need to be addressed with empathy & respect. For questions regarding our Biohazard services you may contact our office at 860-826-5169 to speak with a member of our staff.

We’re always ‘Here to Help!’

How D A N G E R O U S is Flood Water?

9/24/2018 (Permalink)

Here’s what you need to know! Standing water has contaminants that can pose health risk to anyone who comes into contact with it. This is not limited to Flood Waters from a Natural Disaster such as a Hurricane, but can include standing water in a basement that has flooded from a burst pipe. Standing water becomes the breeding grounds for infectious organisms that can lead to bacterial & viral diseases. Flood water from major Storms have been known to carry raw sewage and other toxic waste from the ground, yet standing water contains increased levels of bacteria from prolonged contact with organic material while stagnant. Standing water that’s been in direct contact with carpet, insulation and/or drywall for 24 hours is contaminated water. Not to mention mold can grow within 48-72 hours following a flood or water loss. These special situations require professional restoration service.  

Local flooding can have a devastating impact on a community. Though, many towns and cities have suffered major damage from natural disasters. In fact the City of Middletown has had several record breaking flooding events throughout the years. Basements tend to receive the bulk of water damage in the aftermath of a natural disaster, as with most flooding scenarios in Central Connecticut.

Our crews responded to recent Storms like Hurricanes Sandy & Irene to help mitigate left over damage to homes that were affected. For the safety of CT Residents, we provide water damage restoration services 24/7. Always avoid contact with contaminated flood water. You should call our professionals for assistance with any of your cleanup needs at 860-826-5169.  

We’re always ‘Here to Help!’

Is your business “READY for whatever happens”?

9/21/2018 (Permalink)

According to the latest research at least 50% of businesses never reopen after experiencing a natural disaster.

As the leader in water damage restoration, our staff is highly trained in property damage mitigation. We understand that lost revenue in business affects productivity. That’s why we’ve established a READY PLAN.

Our SERVPRO Emergency Ready Profile (ERP) was developed to help minimize business interruption after a loss by providing an immediate plan of action. Advantages of this profile include:

  • A no cost facility assessment
  • A compact Profile Document with important EMERGENCY info
  • A help guide to get you back to business
  • An official mitigation provider
  • A quick reference for details such as shut-valve locations

Why be reactive when you can be proactive? To learn more about setting up an ERP with a member of our staff contact our office at 860-826-5169.

We're 'Here to Help!'

An Ounce Of Prevention: 4 Common Plumbing Problems near Hartford County

9/20/2018 (Permalink)

Water is spraying to the left from a cracked iron pipe that froze and then thawed. When water pipes freeze they often burst, and once they thaw they can leak a large volume of water until the water is turned off.

These are 4 of the most common plumbing problems linked to potential water & mold issues.

Water Heater Malfunctions Replacing a water heater can be expensive, but regular maintenance can ensure its longevity. It’s always best to contact a professional, reputable company when getting an expensive appliance serviced.

Pipe Leaks Frozen pipes often become burst pipes. Leaky pipes lead to mold. A leaking pipe can go unnoticed for months depending on where the pipe is located. Visual inspections can help avoid a long-term leak, which can possibly restrict mold growth.

Clogged Drains Landlords are often privy to the damage caused by clogged drains. Drains can clog easily when items that are not suitable for flushing/rinsing get disposed of improperly such as grease, solid foods, hair and personal care products. It’s important to keep drains clear of unnecessary debris.    

Sewer System Backups If you’ve never experienced a sewage backup, you’re probably not aware of how smelly a situation it is. Getting the source of a sewage back up repaired immediately and properly is crucial. Residents in Middletown, New Britain, Cromwell, Haddam, East Hampton, Kensington, East Haddam, Durham & Berlin Connecticut call our office at 860-826-5169. Our professional staff answers questions about sewage, cross contamination, we even schedule cleanup services.  

As with any loss or damage to your property, always review your insurance policy and speak with your agent prior to placing a claim.

We’re always ‘Here to Help!’

TIME IS WINDING DOWN in Middlesex County

9/18/2018 (Permalink)

A change in outdoor activities is underway as fall approaches. ‘Tis the season for apple picking, fall home décor, jumping in a huge pile of leaves, and “Pumpkin Spice” everything! Two things to be considered during this fast approaching season is the interior maintenance and the exterior maintenance of your home.

Below is a list of things to double check as you prep for the NEW season:

  1. Do a roof inspection – The condition of a roof is important for various reasons and should not be a last minute maintenance concern. As fall turns to winter common issues such as ice dams can cause significant damage to a home’s interior. Many towns in Central Connecticut such as New Britain, Durham, Berlin, and even towns near the shore like East Haddam suffered ice dam water losses in recent years. Therefore, taking advantage of early fall to make sure a roof is ready to handle the colder seasons is important.
  2. Clean gutters – Gutter maintenance would be in the top 5 for fall cleanup task. Clogged gutters can become a real pain once weather conditions start to decline mid-season, especially in the North East. As water has no clear path to flow properly, a building becomes the hub for rain water and melting snow & ice. A professional gutter cleaning should keep everything dry and free of unnecessary damage.  
  3. Turn off exterior faucets/spigots – Water can enter a home or business via several sources. One source of water intrusion involving frozen pipes is the classic outdoor faucet. It’s probably the least important item on everyone’s checklist, but has been known to cause significant water damage to basements and low level crawl spaces. By making a list & checking it twice most policy holders will be able to avert this issue.
  4. Test Furnace/HVAC Efficiency – Having a furnace tested by a professional HVAC tech can save money and possibly save a call to the insurance company. How common is it for CT homes to suffer a furnace puff back between the fall & winter seasons? Very common, in fact our professionals have serviced many homes throughout the State of CT that required soot cleanup from a puff back. However, it’s better to be proactive than to be reactive.

If any of these tips were helpful to you, give us a thumbs up on our FaceBook page!

We’re ‘Here to Help!’

The Calm Before The Storm

9/17/2018 (Permalink)

"Pre" Pier

Hurricane season is here until the beginning of December. Being prepared during the calm period can extend great benefits. Though, there's no such thing as being too prepared for a natural disaster, we've compiled a list of things you might consider while getting ahead of a Hurricane:

  • GPS (If told to evacuate)
  • Evacuation plan
  • Cell phone with names/numbers of family, friends & Emergency contacts
  • Roadside Emergency Kit
  • Full tank of gas in your car
  • Access to local news/radio outlets
  • Flashlights & batteries/Lamps
  • First Aid Kit
  • Plenty of drinking water
  • Disposable plates, cups & eating utensils
  • Plenty of non-perishable food

Keep in mind that there are different Categories of Hurricanes and knowing them can be helpful when it comes to damage to your home/business as it relates to insurance coverage. Should your property suffer damage due to a Hurricane do not hesitate to contact our office in Middletown, CT to speak with one of our representatives. (860-826-5169)

We're always 'Here to Help!' 

Thank you for your kind hospitality!

5/11/2018 (Permalink)

We have one rule, and that is to take care of your loss to make it "Like it never even happened." Our crews work around the clock to provide the best possible service to you during your time of need. We understand the stress associated with operating a business, therefore we use state of the art equipment to clean and/or dry your facility fast. 

Your guest should never be inconvenienced due to an unforeseen loss. The sooner we can begin mitigation, the quicker the turn around for your clients.

Never let a loss have you at a loss...

When the need arises you can count on us to be there. We even work directly with your insurance company. For a hassle free claims process, call the Team that you can count on! That's SERVPRO of Middletown/New Britain! (860) 826-5169. 

We're always 'Here to Help'!

Not Enough Power?

3/16/2018 (Permalink)

One way to prevent a basement from flooding is to install a Sump Pump...right? This seems empirical, but simply having a Sump Pump is not enough. A Sump Pump can fail to perform properly at a moments notice resulting in a flooded basement. Therefore, it is important to make certain your Sump Pump is running and running well.

The main function of a Sump Pump is to prevent excess rain water or ground water from entering a basement or crawlspace by pumping the water away from the structure.

On average Sump Pumps last about 10 years.

Is your Sump Pump working effectively?

A few common factors of Sump Pump Failure include:

  • Power loss/outage
  • Blocked/frozen discharge pipe
  • Bad float switch
  • Too much water for the Sump Pump to handle.

Tip: If your home uses a Sump Pump, consider getting it tested regularly, and if you have questions about Sump Pump Failure, do not hesitate to contact us at (860) 826-5169. 

We're always 'Here to Help'!

Let us help you on your next Project

3/16/2018 (Permalink)

As you may know, SERVPRO is a Leader in Fire & Water Cleanup and Restoration, but when it comes to Post Construction Cleanup we also go beyond the scope of conventional cleaning practices.

Trying to clean fine dust particles, soot and all types of debris can be costly & time consuming. For large construction projects our professionals have the equipment & training needed to clean in the most efficient way. 

Some of our most recent projects have been:

  • Post Construction Cleaning of NEWLY developed Luxury Apartments
  • Hotel Renovation Cleanup
  • Commercial Soot Cleanup
  • Roof Replacement Debris Cleanup

These services extend to residential customers as well. So, when it comes to your cleaning needs, do not hesitate to contact our office to see how we can help. Our direct line is (860) 826-5169.

Are you able to identify the source of water intrusion to your home?

3/14/2018 (Permalink)

Ground

If water is running from the base cabinets under the kitchen sink it would be safe to conclude that the source of water intrusion is the sink. However, contrary to this scenario, should flooding occur in an unfinished basement, it'd be difficult to draw a single conclusion as to what the source is.

In many instances (especially those where rainfall totals are high - or large amounts of snow is melting rapidly just outside the building structure) water may enter through a crack somewhere in the foundation. This type of loss is referred to as a "Groundwater loss" in our industry.

Sump pump failure can contribute immensely to these types of losses. 

Typically, Groundwater losses are not covered under standard Homeowners Insurance.

TIP: If you have a sump pump in your basement be sure to have a backup power generator in the event you lose power during a Storm. This will keep your sump pump going and may prevent a Groundwater loss!

Hurricane season ends November 30th! Are you prepared?

5/23/2017 (Permalink)

Summer

Atlantic hurricane season begins June 1, 2017 until November 30th. As a leader in damage restoration, we understand the importance of being 'Ready for whatever happens'. Below are some vital bits of information regarding hurricane stages & categories along with tips from our partners at the American Red Cross on how to keep your home and family safe before, during, and after a hurricane.

 

Hurricane Stages:

  • Tropical Disturbance (Tropical Wave) Thunderstorms with very little wind circulation.
  • Tropical Depression Thunderstorms with increased wind circulation
  • Tropical Storm Thunderstorms with sustained maximum winds, intensified to 39-73 mph
  • Hurricane Sustained maximum wind speed is 74 mph or greater

 

Saffir-Simpson Hurricane Wind Scale:

  • Category 1: 74-95 mphMinimal Damage
  • Category 2: 96-110 mph - Moderate Damage
  • Category 3: 111-129 mph - Extensive Damage
  • Category 4: 130-156 mph - Extreme Damage
  • Category 5: 157 mph or more - Catastrophic Damage

Learn how to keep your family safe during a hurricane: Hurricane Safety

Top 5 Ways to Counteract MOLD GROWTH

5/19/2017 (Permalink)

Moldy property

What's the key ingredient for a successful mold problem? If you guessed water, you guessed right! Mold spores are ubiquitous, but that doesn't mean that you are involuntarily subject to a mold issue. Here are a few ways you can be proactive.

5 Ways to Counteract MOLD GROWTH:

  • Clean gutters regularly 
  • Check your property for leaks
  • Dry wet materials within 24 to 48 hours
  • Run an exhaust fan in high moisture areas
  • Keep indoor humidity levels below 45 percent

If you already have a mold problem, contact us to schedule an inspection. Our highly trained and certified professionals provide the remediation services you need.

So, if you have questions about our mold remediation process or need services, call us at 860-826-5169.

We're 'Here to Help'!

What's that smell? SERVPRO of Middletown/New Britain Offers Odor Removal And Deodorization

5/17/2017 (Permalink)

Lazy cat

 


What's the best way to remedy foul indoor odors? Sure, venting the structure may help. Cleaning is also effective. Though, there are certain odors that are a little difficult to get rid of.


Odors that may require deodorization:



  • Animals/Animal Feces

  • Raw Sewage

  • Pet Urine

  • Smoke 

  • Skunk


SERVPRO of Middletown/New Britain offers odor removal and deodorization to eliminate offensive odors. We understand that these odors can come from a number of sources both inside & outside a structure (and in some cases - a motor vehicle).


We help to identify the source to ensure proper removal of the odors. No masking! No short cuts! If you need help identifying a structural or vehicular odor call us today to schedule an assessment. (860) 826-5169


We're 'Here to Help'!


 


 

Smoke & soot damage giving you problems? SERVPRO of Middletown/New Britain can handle it!

5/16/2017 (Permalink)

Firemen

After the smoke clears, the soot damage becomes visible. That's where our experts come in. We assess the damage to determine the type of soot as well as the best approach to begin cleaning efficiently.


After a fire:



  • Watch out for electrical hazards

  • Stay clear of heavy wet building material

  • Avoid cleaning any affected walls, floors, etc.

  • Refrain from coming into contact with soot covered items

  • Restrict movement in the affected areas (as soot particles can settle deep into upholstery)


Every fire loss is unique and requires a specialized cleaning method. SERVPRO is the brand you know & trust when it comes to damage restoration & cleanup. 


If you have smoke or fire damage, we have a solution. 


Call now to speak with one of our professionals! (860) 826-5169

SERVPRO of Middletown/New Britain Can Help Your Educational Institute

5/4/2017 (Permalink)

Classroom

SERVPRO of Middletown/New Britain's goal is to make sure that your academic environment is safe & suitable for your students. We have the expertise and training to help with cleaning challenges that go beyond the scope of regular janitorial services.

We provide:

  • Professional Water Removal/Extraction
  • Carpet & Upholstery Cleaning
  • Post Construction Cleaning
  • Biological Hazard Cleanup
  • Odor Identification
  • Mold Remediation
  • Sewage Cleanup
  • Deodorization
  • Disinfection
  • and More

Our fast turn around time and effective cleaning techniques will guarantee minimal interruption to your classroom setting. Through proper mitigation & remediation, we'll provide a clean and healthy environment in a timely fashion. 

SERVPRO is the brand you know and trust! Having a qualified company saves time and also keeps costs low. SERVPRO of Middletown/New Britain can provide this continuity by supervising the full range of services that will bring your establishment back to full functionality. 

If you have questions about our services or want to schedule an assessment for future services call us at 860-826-5169.

Compulsive Hoarding Cleanup: SERVPRO of Middletown/New Britain Can Help!

5/3/2017 (Permalink)

Clutter

Don't confuse hoarding with the hobby of collecting. They are two completely different things. Though they both share the common act of holding on to specific items, collectibles tend to have immense value and are stocked in an organized fashion. On the other hand, hoarded items tend to lack value, but hold a psychological attachment making it difficult to discard nonessential articles. The disorganized clutter that follows is often a clear indication that professional cleaning services are needed.


You need a company that understands the psychological aspect of hoarding. Our professionals have the compassion, training, and certification needed to handle any sized hoarding cleanup project. Call us if you have questions about our procedure or if you or someone you know is in need of a professional deep clean, bio hazardous remediation, and/or toxic waste removal. We specialize in restoring homes and apartments for those displaced due to hoarding. Call today 860-826-5169

Sewer backups: What are the common causes? How can SERVPRO Help?

3/27/2017 (Permalink)

Fresh rain

Have you ever experienced a sewer backup? If not, you’re not missing out on anything. They can be extremely smelly and hazardous…but what causes a sewer backup?


Some of the most common causes of sewer line backups:



  • Cities with merged sewage/storm water systems (when there’s heavy rainfall – can result in a backup)

  • Blocked drain (from pouring viscous substances like oil & grease down your drain)

  • Blockage in the main sewer line (from damaged pipes or soil settlement)

  • Items that don’t flush well other than human waste


As with any other type of loss, prompt cleanup is crucial after a backup occurs. We want to help you minimize secondary damage & avoid health risk. That’s why we offer 24 hour emergency cleaning services. Trust the team that’s ‘faster to any size disaster.’ Contact our office at 860-826-5169


We’re always ‘Here to Help’!

April showers can bring more than May flowers! Are you prepared?

3/8/2017 (Permalink)

Cracked concrete

A sufficient amount of rain can cause severe flooding, especially to the basement of your home. All it takes is an aperture in the foundation of your property. Are you prepared to handle flooding from heavy rains?


An ounce of prevention: 


Things you need to know/do



  • Know the phone numbers to your local emergency responders (Fire, water depts…)

  • Know whether or not the sump pump in your basement is functioning properly

  • Ensure that your gutters are clear and drainage is away from the dwelling


Also take some time to review your insurance policy before you have a loss.


If you need flood cleanup services, do not hesitate to contact our office at 860-826-5169. We offer 24 hour EMERGENCY cleanup services.


Remember we’re always ‘Here to Help’!

Soot everywhere! Can SERVPRO help?

3/2/2017 (Permalink)

Dark wall

What is soot?

Soot is a byproduct fabricated by the incomplete burning of organic substance. Such materials include:

  • wood
  • fuel oil
  • plastics
  • solid household waste 

Soot is a fine black powdery substance that may contain a number of carcinogens.

Sometimes a furnace unleashes an immense cloud of soot that can coat all of the walls, ceilings, and other surfaces of your home. This is called a "Puff Back". The severity of a puff back can vary considerably. It can even occur without notice. If your walls have black streaks and are difficult to clean a puff back is likely the cause.

We’re offering a free home inspection to determine if your home has soot damage. On average the inspection takes less than 30 minutes. Call us today to schedule an appointment! 860-826-5169

We're 'Here to Help'!

 

 

Brush fire prevention: How can you protect your property?

3/2/2017 (Permalink)

Backyard fire pit

You can protect your home or property from a potential brush fire by reducing the available fuel on and around your premises. Discard dead branches, leaves, brush and tree limbs that hang over your home. Instead of using an organic mulch, use gravel or another non-combustible material next to the building. Choosing nonflammable roofing, fire-resistant siding, and attachments such as fences, decks & porches that are fire-resistant can prevent fire from spreading to the main structure.


Below are safety tips to prevent brush & grass fires:



  • Comply with any local requirements pertaining to outdoor or open air burning (including campfires, brush fires, fire pits, and outdoor fireplaces).

  • Closely manage all outdoor fires. Be sure to put the fire out completely before leaving.

  • Refrain from burning on dry, windy days. These conditions make it easy for open burning to spread out of control.

  • Do not use gasoline or other flammable liquids to burn brush, trash, or other waste.


 


*Source: NFPAfire

How does mold get into the indoor environment?

2/7/2017 (Permalink)

Living space

Mold spores can enter your home through open doorways, windows, and heating, ventilation, and air conditioning systems with outdoor air intakes. Spores in the air outside attach themselves to people and animals, making clothing, shoes, bags, and pets convenient vehicles for carrying mold indoors.


Mold spores will flourish when they drop on places where there is excessive moisture. Areas where leakage may have occurred, such as roofs, pipes, walls, plant pots, or where there has been flooding are common for growth. Organic building materials provide suitable nutrients that encourage mold to grow. Wet cellulose materials, including paper and paper products, cardboard, ceiling tiles, wood, and wood products, are particularly conducive for the growth of some molds. Other materials such as dust, paints, wallpaper, insulation materials, drywall, carpet, fabric, and upholstery, commonly support mold growth as well.


 


Source: cdc.gov

The Truth About Ice Dams...

2/7/2017 (Permalink)

Icicle

Ice dams are the result of snow melting and then refreezing at the coolest edge of a roof.  When heat escapes into an attic /roof, the heat builds up and eventually melts the snow on top of the roof. The melting snow then travels down to the edge of the roof where there is no heat and it freezes to form an ice dam. The ice dam then prevents remaining snow from draining properly. When water backs up behind the frozen chunk of ice (also known as the ice dam), it can cause damage to ceilings, walls, insulation & floors in the home. By the time the water leaks & stains are noticed indoors, it’s possible that mold & mildew has already formed.  

If you have questions about ice dams or mold, contact us today! 860-826-5169

We’re always ‘Here to Help’!

...Additional Emergency Supplies

1/23/2017 (Permalink)

Cash

Once you have gathered the supplies for a basic emergency kit, you may want to consider adding the following items:



  • Prescription medications and glasses

  • Infant formula and diapers

  • Pet food and extra water for your pet

  • Cash or traveler's checks and change

  • Important family documents such as copies of insurance policies, identification and bank account records in a waterproof, portable container.

  • Emergency reference material such as a first aid book or free information from this web site.

  • Sleeping bag or warm blanket for each person. Consider additional bedding if you live in a cold-weather climate.

  • Complete change of clothing including a long sleeved shirt, long pants and sturdy shoes. Consider additional clothing if you live in a cold-weather climate.

  • Household chlorine bleach and medicine dropper – When diluted, nine parts water to one part bleach, bleach can be used as a disinfectant. 

  • Fire extinguisher

  • Matches in a waterproof container

  • Feminine supplies and personal hygiene items

  • Mess kits, paper cups, plates, paper towels and plastic utensils

  • Paper and pencil

  • Books, games, puzzles or other activities for children


*Source: ready.gov

Are you prepared for an emergency?

1/23/2017 (Permalink)

Starting a fire

Everyone should have a plan in place in case of an emergency or disaster. Consider an emergency supply kit.

A basic emergency supply kit could include (but not be limited to) the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert and extra batteries for both
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter in place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers, inverter or solar charger

These are some of the things to have on hand during an emergency. 

 

*Source: ready.gov

2017 Home Maintenance Checklist

1/10/2017 (Permalink)

At home

It's important to keep your home maintained this winter! Getting a professional home inspection can have it's benefits, though there are a few task that you can perform on your own. Get the most out of your home this season while keeping your electric bills down. 

Here are some helpful home maintenance tips:

  • Maintain fuel tanks
  • Clean/replace furnace filter
  • Inspect/clean gutters (keep gutters clear of debris)
  • Replace old caulking (exterior & interior)
  • Inspect roof flashing, eaves & soffits (check for damaged shingles)
  • Check washing machine hoses (replace damaged/worn hoses)
  • Insulate your attic (to prevent ice dams)
  • Maintain trees on your property (trim overgrown branches)
  • Insulate Pipes (to prevent them from freezing)
  • Maintain your heating system

Winterizing your home is the first step toward getting it prepped for the season. The next step is maintaining your home once winter is in effect. Be 'Ready for whatever happens' this winter! 

CAUTION: Tips on keeping your walkways clean and safe!

12/30/2016 (Permalink)

Snow covered sidewalk

Keeping your walkways clean and safe this season can prove to be a challenge with family and friends home for the season. That being said, there is a number of things you can do to prevent ice from forming, or to get it to disappear quickly. Follow these simple tips:

  • Shovel snow in a timely manner - There is no better way of preventing ice than shoveling your walkways as soon as possible. The longer the snow sits, the higher chance for ice to form.
  • Shovel away from your walkway - By shoveling away from your walkway you will prevent melting snow from melting onto your walkways and creating puddles that will eventually turn into ice.
  • For temperatures below freezing but above 15 degrees Fahrenheit - Use Rock Salt.  Rock salt lowers the freezing point and prevents ice from forming.
  • For temperatures below 15 degrees Fahrenheit - Use Calcium Chloride also known as De-Icer. Calcium Chloride also lowers the freezing point but it works until about 0 degrees.
  • Sand - Place sand over any slick areas as it helps to creates traction.

Stay safe this Winter & remember, we're always 'Here to Help'!

When was the last time you reviewed your homeowners insurance policy?

12/16/2016 (Permalink)

Policy review

If you haven’t peeked at your homeowners insurance policy in a while, now would be the perfect time to do so. Be prepared before a loss. If disaster strikes, know your policy.

Most policies cover damage from:

  • Wind
  • Hail
  • Lightening      
  • Fire
  • Water (excluding flood or ground water damage)
  • Theft
  • Vandalism 

In many restoration situations, immediate action is needed. Your first obligation is to mitigate in a timely fashion.

SERVPRO of Middletown/New Britain provides 24 hour emergency mitigation services.

What’s next?

  • Contact your insurance agent and call SERVPRO of Middletown/New Britain.

(The only financial responsibility should namely be your deductible.)

In the event you suffer a loss we will work directly with your insurance company from start to finish. For a stress free claims process call us at 860-826-5169.   

When disaster strikes, we’ll make it “Like it never even happened.”

Protecting your Cats & Dogs during Cold Weather? 5 tips to keep your pets safe!

12/13/2016 (Permalink)

House pet

Keep pets indoors when temperatures drop. Pets are sensitive to extreme cold, which puts them at high risk for hypothermia.

Short haired pets may feel comfortable wearing a sweater & booties when outdoors on walks. When salt & ice melt are applied to icy/snow covered areas, cleaning your pet’s paws & stomach with a warm wet cloth can prevent irritation.

  1. Limit baths when temperatures are low. Pets are at higher risk of flaky, dry skin.
  2. Keep your pets away from anti-freeze spills to avoid poisoning.
  3. Make sure your pets have plenty of food & water during the cold weather months. They burn more energy trying to stay warm.
  4. Avoid leaving your pets in the car. 
  5. Keep your pets indoors when necessary. Remember, if you’re cold, it’s likely your pet is cold too!

Christmas Tree Safety: How will you treat your tree?

12/13/2016 (Permalink)

Pine needles

Although Christmas tree fires are not common, when they do occur, they are more likely to be serious.

Following these safety tips may prevent a hazardous situation.

  • Choose a tree with fresh, green needles.
  • Before placing the tree in the stand, cut 2" from the base of the trunk.
  • Make sure the tree is at least 3 ft away from any heat source.
  • Make sure the tree isn’t blocking an exit.
  • Add water to the tree stand daily.
  • Use the right lights. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.
  • Get rid of the tree after the Holidays. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program.

 

*Source: nfpa.org

Is your home prepped for Winter?

12/2/2016 (Permalink)

Winter home

Being prepared for winter weather is essential. Here are a few things to consider before the bitter cold & snow arrive:

  • Check for failing shingles
  • Drain outside spigots (where pipes can freeze) 
  • Caulk window gaps
  • Switch your screens for storm windows, and seal any drafty windows and doors
  • Check for leaks in the attic
  • Test your sump pump
  • Make sure that paints or any flammable materials are stored away from heat sources in a closed metal cabinet.
  • Clean dryer vents & chimney (regularly)
  • Have your heating system checked by a licensed heating contractor
  • Test and change the batteries in your smoke and carbon dioxide detectors
  • Organize your garage. Clean and store summer garden tools.
  • Check the supports, stairs, and railings on porches & decks.
  • Make sure handrails can support someone slipping on snow or ice

 

*Source: Bob Vila

Holiday Tips: Have you tested your lights for safety?

12/2/2016 (Permalink)

Holiday lights

Indoors or outside, use only lights that have been tested for safety. Identify these by the label from an independent testing laboratory.

  • Check each set of lights, new or old, for broken or cracked sockets, frayed or bare wires, or loose connections. Discard damaged sets or repair them before using.
  • Fasten outdoor lights securely to trees, house, walls or other firm support to protect from wind damage.
  • Use no more than three standard-size sets of lights per single extension cord.
  • Turn off all lights on trees and other decorations when you go to bed or leave the house. Lights could short and start a fire.
  • Never use electric lights on a metallic tree.
  • The tree can become charged with electricity from faulty lights, and any person touching a branch could be electrocuted! To avoid this danger, use colored spotlights above or beside a tree, never fastened onto it!
  • Keep “bubbling” lights away from children. These lights with their bright colors and bubbling movement can tempt curious children to break candle-shaped glass, which can cut, and attempt to drink liquid, which contains a hazardous chemical. 

A lot of these items won't crumble...

11/15/2016 (Permalink)

Toilet paper

Toilet overflows are common, but a clogged toilet can be problematic. Only two things should be flushed down the toilet and they are human waste & toilet paper. There are several items that are not safe for flushing. 

Try not to flush these items:

  • Paper Towels
  • Hair
  • Plastic
  • Small Toys
  • Diapers
  • Feminine Products 
  • Prescription Medication
  • Cotton Swabs
  • Dental Floss
  • Sanitary wipes
  • Oil & Grease
  • Cigarette Butts
  • Cat Litter
  • Band Aides

Many of these items can expand in water and they are not designed to break down like toilet paper. They eventually gather together or wrap around other objects in the pipe line, causing major issues, while grease & oil cause clogs by solidifying once cooled.  

If you find yourself overwhelmed with a clogged toilet, contact a local plumber, then call 860-826-5169. We'll help clean up the contaminated water and whatever comes with it. 

What is the leading cause of home fires? Are they preventable?

10/13/2016 (Permalink)

Cooking

Most home fires occur in the kitchen while cooking (especially during the holidays) and are the leading cause of injuries from fire.

Home fires are preventable! The following are simple steps that each of us can take...

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Do not cook if you are sleepy, have been drinking alcohol, or have taken medicine that makes you drowsy.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

 

*Source: Ready.gov

How to prepare for the Storm!

10/13/2016 (Permalink)

Bitter cold

You can avoid many dangerous weather problems by planning ahead. To prepare for a winter storm you should do the following:

Before winter approaches, add the following supplies to your emergency kit.

  • Rock salt or more environmentally safe products to melt ice on walkways...
  • Sand to improve traction.
  • Snow shovels and other snow removal equipment.
  • Sufficient heating fuel...Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.
  • Adequate clothing and blankets to keep you warm.

It's also good to have a mechanic check the following items on your car:

  • Antifreeze levels
  • Battery and ignition system 
  • Brakes
  • Exhaust system 
  • Fuel and air filters
  • Heater and defroster 
  • Lights and flashing hazard lights 
  • Oil 
  • Thermostat 
  • Windshield wiper equipment 
  • Install good winter tires

Please note: If bad weather is forecast, drive only if absolutely necessary. Make sure your tires have adequate tread. All-weather radials are usually adequate for most winter conditions.

*Source: Ready.gov

When should I replace my Heating/Cooling Equipment?

10/13/2016 (Permalink)

Clock

Certain telltale signs indicate it's time to consider replacing heating and cooling equipment, or improving the performance of your overall system. It may be time to call a professional contractor to help you make a change if:

  • Your heat pump or air conditioner is more than 10 years old
  • Your furnace or boiler is more than 15 years old
  • Your equipment needs frequent repairs and your energy bills are going up
  • Some rooms in your home are too hot or too cold
  • No one is home for long periods of the day and you do not have a programmable thermostat
  • Your home has humidity problems
  • Your home has excessive dust
  • Your heating or cooling system is noisy

It's also important to change Air Filters regularly. Check your filter every month, especially during heavy use months (winter and summer). At a minimum, change the filter every 3 months. A dirty filter will slow down air flow and make the system work harder to keep you warm or cool. 

*Source: energystar.gov

Will your home be cozy this winter?

10/13/2016 (Permalink)

Glass

The doors and windows in your home can allow air leaks even when they are closed. Weather stripping your doors is easy and it can keep energy costs down. It'll also help you stay cozy in winter. Seal cracks around your door with weather stripping to winterize your home and keep out drafts. 

Weather stripping can help seal air leaks in areas of your home, such as doors, windows and attic access points. If you decide to take on an entire home sealing project, identify all the air leaks in your home, including those in unseen holes or pathways in your plumbing, wiring and HVAC system.

Doors require two different kinds of weather stripping: door sweeps for the bottom and self-adhesive foam for the top and sides.

source: Lowes.com

Fireworks Safety!...using fireworks safely.

6/21/2016 (Permalink)

Fireworks

Summer is here!

If you decide to have fireworks at home, you can protect yourself, others, and the environment by following some simple tips: 

  • Before you light any firework, read the instructions on the back of its packaging.
  • Light your fireworks in a wide-open area. Keep away from anything that could catch fire, including unlit fireworks.
  • Always have an adult light the fireworks, not a child.
  • Keep a bucket of water or a hose handy.
  • Leave dud fireworks alone. Trying to relight them is dangerous.
  • Stay sober while lighting fireworks. Fireworks and alcohol or drugs are a dangerous combination.
  • Keep all unlit fireworks in their box or bag until you are ready to light them.

 

If you or someone else is burned while using fireworks, be sure to treat the burn under cold water for up to 20 minutes. If the burn is serious, call an ambulance.

*Source: EPA

For updates on what we're doing in the community, visit our Facebook page! Facebook.com/SERVPROMiddletown

Hurricane Preparedness!

6/1/2016 (Permalink)

Atlantic Hurricane

It's officially Hurricane Season! Are you prepared? 

The American Red Cross has offered great tips for business & home owners.

  • Listen to a NOAA Weather Radio (Available on the Red Cross Store) for critical information from the National Weather Service (NWS).
  • Check your disaster supplies. Replace or restock as needed.
  • Bring in anything that can be picked up by the wind (bicycles, lawn furniture).
  • Close your windows, doors and hurricane shutters. If you do not have hurricane shutters, close and board up all windows and doors with plywood.
  • Turn your refrigerator and freezer to the coldest setting. Keep them closed as much as possible so that food will last longer if the power goes out.
  • Turn off propane tank.
  • Unplug small appliances.
  • Fill your car’s gas tank.
  • Create a hurricane evacuation plan with members of your household. Planning and practicing your evacuation plan minimizes confusion and fear during the event.
  • Find out about your community’s hurricane response plan. Plan routes to local shelters, register family members with special medical needs and make plans for your pets to be cared for.
  • Obey evacuation orders. Avoid flooded roads and washed out bridges.
Did you know?...Standard homeowners insurance doesn’t cover flooding. It’s important to have protection from the floods associated with hurricanes, tropical storms, heavy rains and other conditions that impact the U.S. For more information on flood insurance, please visit the National Flood Insurance Program Web site at www.FloodSmart.gov If your home or buisness suffers a water loss due to flooding don't hesitate. Call us at 860-826-5169. 

10 Things You Should Know About Mold

5/18/2016 (Permalink)

A closer look
  1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma, and other respiratory complaints.  
  2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60% ) to decrease mold growth by: venting bathrooms, dryers, and other moisture-generating sources to the outside; using air conditioners and de-humidifiers; increasing ventilation; and using exhaust fans whenever cooking, dishwashing, and cleaning.
  6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.

*Source: EPA

If you have a MOLD issue in your home or business, contact our professionals immediately at 860-826-5169. We're always here to help.

After the Flames go out...The DAMAGING EFFECTS OF FIRE DAMAGE

5/6/2016 (Permalink)

Burning wood

Some of the biggest challenges associated with fire damage occur after the flames have gone out. The intensity of the heat, and the length of time the fire ran before it was extinguished determines the toxic effects.

 

Plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled. Wood smoke, usually the greatest contributor to the amount of smoke in the building, contains gases such as methane, carbon monoxide, benzene, sulfur dioxide and formaldehyde. This is toxic for anyone who inhales the smoke or comes in contact with surfaces harboring smoke residue. Soot and smoke particles have a tendency to settle on carpets, furniture, countertops and walls once the flames disappear. Prior to the flames going out, they will transmit smoke throughout the home, into ductwork, and into wall cavities.

If your home or business sustains fire damage from a loss, the first thing you should do is contact your insurance company. Once, that is done you should call SERVPRO of Middletown/New Britain to come out and assess the damage. We’ll work closely with your insurance company for an easy claim process. You can reach us 24/7 for an Emergency Response at 860-826-5169.

Rest & Relaxation

4/12/2016 (Permalink)

Sunglasses in sand

Whenever we go on vacation, we take measures to ensure that our home will be safe to return to. Here are a few home safety tips you might not know & why they are important.

  •  When leaving on vacation, shut the water valve to Ice Maker line on refrigerator.

Why? Plastic piping can wear at contact points especially if threaded through cabinets or flooring. When these lines burst, they do not pour as much water out as a washing machine line, but certainly cause major damage if they are left unchecked for days.

  •  Never leave your Dishwasher running if you leave the house

Why? Dishwasher fires cause thousands of dollars in damage each year.

  • Put any stored items in basement up on shelving, bocks or pallets (3” elevation min.)

Why? Should your basement flood for any reason, your possessions will be somewhat protected if they are up off the floor. Storing your items in plastic totes is for additional protection is also helpful. 

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