Recent Fire Damage Posts

Our Professionals Discuss Soot Removal Strategies For Your East Hampton Home

8/20/2019 (Permalink)

Give our specialists a call anytime that you need us at (860) 826-5169.

Soot Removal Strategies For East Hampton Homes

For as dangerous and stressful as fire loss can become for East Hampton properties, many homeowners still mistakenly believe that restoring and recovering the house afterward is a simple and straightforward process. Even with some training and ability, the average homeowner lacks the experience to manage multiple pressing effects within a fire-damaged house at the same time. Even approaches like soot removal are not universal and vary depending on the surface affected, the severity of the situation, and the location of these effects.

Fire damage in East Hampton always occurs in layers, often requiring the extensively trained Fire & Smoke Restoration Technicians (FSRT) accredited through the Institute of Inspection Cleaning and Restoration Certification (IICRC) on our SERVPRO team. Our professionals have years of hands-on experience to combine with continued educational opportunities to be among the most knowledgeable in the industry. This expertise has given us multiple strategies for handling soot damage spread across the property as well.

Homeowners might believe that soot is much like any dirt or grime on the walls and that some elbow grease and the right cleaning products can quickly clear it right up. Due to the acidic nature of soot, it can begin affecting the composition of surfaces the longer it remains there, and can only set more deeply into the material when scrubbing occurs. Because of how widespread this effect likely is, smearing up multiple walls and surfaces attempting to clean soot can become a costly error.

Our SERVPRO team has unique products available to help maximize our effectiveness in removing this threat from your property. Our process begins with vacuuming loose sediment from the surfaces to reduce the thickness of the soot coating before we begin. Chemical sponges can get used wet or dry, and have become a staple in removing upwards of fifty square feet of soot damage on a given surface. These strategies are not as effective or guaranteed when a homeowner has already smeared, and potentially stained surfaces with DIY soot removal approaches.

Our professionals know how alarming it can be to see large areas of your home affected by soot or smoke residue, but our SERVPRO of Middletown / New Britain professionals can help. We can respond to these situations quickly and confidently, working efficiently to return your property to preloss condition. Give our specialists a call anytime that you need us at (860) 826-5169.

For more about East Hampton click here.

How SERVPRO Provides Premier Fire Damage Cleanup and Restoration Services for East Hampton CT Properties

8/8/2019 (Permalink)

East Hampton CT Home Suffered Fire Damage? Rely on SERVPRO for Cleanup, Restoration, Pack-Outs, and Content Cleaning

East Hampton CT Homes and Effective Fire Loss Mitigation and Recovery

Fires, regardless of their origin and severity, present multiple hazardous and challenging consequences to overcome in your East Hampton CT home. Mitigating these concerns and returning a property to its pre-fire condition is the priority of our professional restorers upon arriving at your house. The cleanup and restoration services require premier, cutting-edge equipment, products, and techniques. Our fire recovery team continues to grow as more of our field technicians become certified through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) as Fire & Smoke Restoration Technicians (FSRT) and Odor Control Technicians (OCT.) 

The many facets of fire loss recovery

Fire damage to East Hampton CT homes involves many processes and approaches for a successful restoration. Overcoming the damaging presence of soot, smoke residues, odors, and possibly water removal from the extinguishing efforts can be a challenging task. Content management and protection are among the most intricate and involved duties for even our skilled professionals to achieve. Our SERVPRO team works to assess the full scope of the damage and determine the most efficient approaches going forward.

If the house fire was limited in structural or cosmetic damage, the fire marshal typically allows our team to begin mitigation services as the fire trucks are pulling out. A rapid removal of charred building elements, fixtures, and contents minimizes the effects of moisture and odors and helps ensure an acceptable recovery from the blaze. We can also quickly secure the exterior of the structure from weather, animals, and trespassers. It is incumbent upon the property owner to limit potential safety hazards.

Fire Insurance, Authorizations, and a Plan

Our SERVPRO representative must receive work authorization before we can begin the recovery. This Service Authorization Form allows us to take immediate action, once signed. Protocols must be followed, and these commence with a survey and walk-through, a detailed scoping and an inventory summary that you, the homeowner, can present to your insurance adjuster. We work to preserve and protect and prevent on-going damage, but the final decisions on cleanup, demolition, restoration, and repair are decided by you and your agent.

Pack-Out Services Protect Treasured Possessions

Numerous homeowners can agree that the most considerable investments on their property are their belongings and personal treasures that may be impossible to replace. We have a comprehensive content management team that can carefully remove damaged or at-risk items from a home after documenting them with our CCIS Customer Content Inventory Service process. We transport the contents to our nearby facility for focused cleaning, deodorization, and safe storage. While in our care, we can use our advanced techniques and equipment to restore each item to its preloss condition, whenever possible. Once our technicians have completed the cleanup of water and fire debris from the residence, we can return the items and place them exactly where they were, "Like it never even happened."

Staffed Facility, Advanced Cleaning Equipment, and Storage

We have ultrasonic submersible tanks in our facility that function on vibrations creating microscopic bubbles to completely clean porcelain ornaments, silverware, and other high-end soot-covered items. The exploding bubbles create abrasion-free cleaning of delicate items. We also have a full ozone chamber at our warehouse, allowing us to deodorize large lots of items simultaneously with the production of ozone that bonds with the molecular structure of odor compounds and neutralizes them. ?

Meaningful Structural Cleanup and Restoration

The obstacles and challenges of cleaning soot from the interior surfaces of walls, ceilings, furnishings, decorations, and possibly fine art are done on a case by case basis. Our technicians can use special sponges, vacuums, cleaning, and deodorizing products to complete the interior restoration. We may recommend hiring an independent curator for expensive artwork.

Our team understands the need to eliminate malodors after a house fire, the lingering effects after the fact, that can be difficult to remove. We can inspect, clean HVAC ducts with our advanced equipment and change the filters. A fogging of a deodorizing agent can improve the indoor air quality. The SERVPRO team has the experience, equipment, and goal to mitigate all the negative effects caused by a fire.

Deodorization, cleaning, and other restoration needs that your property has after a fire loss incident can be challenging for homeowners to face on their own. At SERVPRO of Middletown / New Britain, We’re Faster To Any Size Disaster, and we are here to help you 24/7 by calling (860) 826-5169.

Our local fire department right here.

Don’t Just Sit There! Start Fire Damage Remediation in Middletown Today With SERVPRO

7/16/2019 (Permalink)

Fire damage can be costly and invasive if not dealt with properly. Call the professionals at SERVPRO today for remediation assistance.

We Use Different Types of Cleaning Agents when Mitigating the Soot from Fire Damage in Middletown Homes

A large percentage of restoring a damaged home in Middletown involves cleaning both the contents, the structural components, and the structure itself. Stripping these of the soot deposited by the smoke often reveals a lot less damage than what the homeowners previously thought existed.

When mitigating a Middletown home of smoke and fire damage, we use different cleaning liquids to get the job done fast. We know our customers want to get moved back into their home, and getting everything safely clean again takes special equipment as well as some elbow grease.

We use general surface cleaners for wet cleaning of a majority of the surfaces found in a home. These include countertops, walls, ceilings, many wallpapers and paneling types, appliances, and several varieties of furniture. These types of cleaning agents have a low pH, so they do not strip surfaces of their finishes while we remove the soot.

SERVPRO knows you want your windows, mirrors and Formica countertops sparkling again. We have a specially-formulated glass cleaner that gets the job done. We know how to get these streak-free, as well.

For cleaning up heavily soiled items, or where we found copious amounts of greasy soot, we rely on heavy-duty cleaners. These get metal components of stoves and furnaces clean again. When your carpet contains soot, we use this, mixed with a super-concentrated shampoo, to make your carpet beautiful again.

When your home contains natural stone or brick, a fire and its smoke can leave these looking like a complete loss. Many tiles and their grout can leave you with the same impression after a fire. However, SERVPRO technicians use strong acid cleaners to pull soot out of the pores and get these materials clean again.

For switch plates and other items on your walls, we have a thick liquid creme cleaner that pulls soot off surfaces and leaves them free of grime. For wood, we depend on another creme explicitly designed for clearing the pores of wood of soot that otherwise might leave discoloration and stains.

One of our most gentle cleanser types is based on oxidation. These can remove stains, as well as soot. We trust this type of cleanser to help us mitigate many kinds of damage because of the way stains disintegrate and odors diminish.

While we use personal protective equipment when using these cleaners, SERVPRO wants you to know that either these dry without a residue or that we rinse the cleansing agent off the surface we cleaned. Your family's safety is of utmost importance to us, and our goal is to eliminate all hazards before you move back home.

For fire damage mitigation, including the removal of smoke and soot deposits, call SERVPRO of Middletown / New Britain at (860) 826-5169, 24/7, 365 days a year. We know how to efficiently reduce the impact of smoke and soot to homes in the Cromwell, Berlin, and Kensington areas.

Click here to see more about Middletown. 

Revolutionize Your Fire Damage Remediation Process in Middletown With SERVPRO

4/21/2019 (Permalink)

Fire damage can be quite alarming. Contact SERVPRO right away to be your partner through the remediation process.

Professional Fire Damage Remediation Makes All the Difference in Middletown

Whether the fire that starts in your Middletown home seems small and quickly contained or large and raged through a significant portion of your dwelling the next step is the same. You need to engage the services of a reputable disaster remediation company, one that specializes in fire remediation but also offers a full spectrum of services. Our team of managers and IICRC-trained technicians are up to any tasks needed.

Fire damage in your Middletown dwelling might seem minor or be catastrophic, but either way, our seasoned employees evaluate every space in the house. The residues fire creates can spread far from even a smaller blaze. Failing to investigate for damage throughout the entirety of the building places building materials and contents at risk of progressive deterioration. The smoke and soot that moves inside your home deposit highly corrosive substances that discolors surfaces, tarnishes metal, etches glass, and destroys wood and cellulose-based materials.

SERVPRO crews evaluate the characteristics of the soot soiling surfaces and decide what types of cleaners, tools, and methods to use to remove it. Ashy paper and wood-based soot vacuums and dry sponges up well. Thick, sticky soot from burning fabrics, plastics, and electrical cords needs wetting agents and surfactants to loosen the grime and agitation to eradicate it. Protein-based soot responds to solvents, its thin, varnish-like coating hard to dislodge without abrasive action.

When charring is deep, we might need to remove some building materials before final restoration. When it is light or moderate, deep cleaning including scraping down a few layers can reveal satisfactory results. SERVPRO also searches for charred bits everywhere in your home, especially in hidden cavities, because failing to remove even small remnants of the fire causes odors to linger.

Deodorization of your home is essential regardless of how large or small the original fire. SERVPRO technicians master a multi-step protocol that eventually eliminates the smell of the fire residues. If deep cleaning and debris disposal does not rid your home of odors, we consider using advanced technology like thermal foggers, ozone machines, or hydroxyl generators. This equipment works in different ways to chemically change the odor-bearing particles, rendering them neutralized and scentless.

Rely on the highly-qualified team at SERVPRO of Middletown / New Britain to manage any fire damage. Contact us by calling (860) 826-5169 day or night, every day of the year.

Click here for more information about the city of Middletown.

Fire Damage near East Hampton, CT? SERVPRO of Middletown/New Britain can help!

11/30/2018 (Permalink)

Water & fire damage can leave powerful odors behind. Once the Fire Department leaves you’re left to put the pieces back together. Here at SERVPRO of Middletown/New Britain we have ‘state of the art’ equipment to remove airborne contaminants and control air quality.

When it comes to fires, soot and smoke particles tend to settle on carpets, furniture, walls and other flat surfaces. While plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled.

After you suffer a fire loss you need a quick response. SERVPRO of Middletown/New Britain offers 24-hour emergency services to ensure that your home is efficiently restored to preloss condition. We have the training & technology to prevent secondary damage to floors, and other building materials. From Kensington to East Haddam, we serve your Connecticut town. 

Call us with your emergency needs at 860-826-5169! We’ll walk you through the entire fire restoration process from start to finish. Trust the team that’s ‘Faster to any size disaster!’

We’re ‘Here to Help!’      

Keep your Durham home safe from Fire Damage this winter!

11/27/2018 (Permalink)

As winter is starting to settle in Durham, CT, it brings along with it blizzards, ice damage, basement flooding, water damage and leaking roofs.  It may seem ironic, but winter is the season in which the majority of home fires occur. As a matter of fact, more than half of all home heating fires occur during December, January, and February. Heating equipment is a cause in nearly 1 out of every 7 home fires. We all have enough on our plates dealing with the effects of snow & ice, and fires are the last thing we want to think about.

Listed below are several easy steps we can all take to prevent fires from ruining the holiday season:

  • Keep all flammable materials at least 3 feet away from any heat source. Heat sources can include, but are not limited to, fireplaces, wood stoves, radiators, space heaters, and heated blankets. Take a quick look around any of the listed heat sources and read the product labels of all items next to the heat sources. If you’re using a space heater, make sure you plug only 1 heater into an electrical outlet at a time.
  • Keep portable generators outside and away from all windows. A good rule of thumb is to keep generators as far from your home as possible, but be sure to keep them at a minimum of 15 feet away from your home. In addition to the fire hazard they present, they also emit carbon monoxide fumes.
  • Install a carbon monoxide alarm in your home. Not just related to winter fire, carbon monoxide alarms should be installed in your Connecticut home and tested at least once a month. Depending on the layout of your home, it may be a good idea to buy multiple detectors to stay safe. Installing one detector per floor, including the basement, is a way to put safety first and avoid harmful contamination.
  • Have a qualified professional clean and inspect your chimney and vents every year.

Should you happen to suffer a fire loss this season keep in mind that we offer 24-hour emergency restoration services.

Here at SERVPRO of Middletown/New Britain we have highly trained fire restoration technicians who are equipped to handle the worst fire damage. Not to mention, our SERVPRO technicians have the expertise to guide you through the overwhelming experience of fire damage.

For a stress free claims process, we'll work directly with your insurance company, helping to manage the insurance paperwork and process. Call 860-826-5169!

We’re ‘Here to Help!’

TIME IS WINDING DOWN in Middlesex County

9/18/2018 (Permalink)

A change in outdoor activities is underway as fall approaches. ‘Tis the season for apple picking, fall home décor, jumping in a huge pile of leaves, and “Pumpkin Spice” everything! Two things to be considered during this fast approaching season is the interior maintenance and the exterior maintenance of your home.

Below is a list of things to double check as you prep for the NEW season:

  1. Do a roof inspection – The condition of a roof is important for various reasons and should not be a last minute maintenance concern. As fall turns to winter common issues such as ice dams can cause significant damage to a home’s interior. Many towns in Central Connecticut such as New Britain, Durham, Berlin, and even towns near the shore like East Haddam suffered ice dam water losses in recent years. Therefore, taking advantage of early fall to make sure a roof is ready to handle the colder seasons is important.
  2. Clean gutters – Gutter maintenance would be in the top 5 for fall cleanup task. Clogged gutters can become a real pain once weather conditions start to decline mid-season, especially in the North East. As water has no clear path to flow properly, a building becomes the hub for rain water and melting snow & ice. A professional gutter cleaning should keep everything dry and free of unnecessary damage.  
  3. Turn off exterior faucets/spigots – Water can enter a home or business via several sources. One source of water intrusion involving frozen pipes is the classic outdoor faucet. It’s probably the least important item on everyone’s checklist, but has been known to cause significant water damage to basements and low level crawl spaces. By making a list & checking it twice most policy holders will be able to avert this issue.
  4. Test Furnace/HVAC Efficiency – Having a furnace tested by a professional HVAC tech can save money and possibly save a call to the insurance company. How common is it for CT homes to suffer a furnace puff back between the fall & winter seasons? Very common, in fact our professionals have serviced many homes throughout the State of CT that required soot cleanup from a puff back. However, it’s better to be proactive than to be reactive.

If any of these tips were helpful to you, give us a thumbs up on our FaceBook page!

We’re ‘Here to Help!’

Let us help you on your next Project

3/16/2018 (Permalink)

As you may know, SERVPRO is a Leader in Fire & Water Cleanup and Restoration, but when it comes to Post Construction Cleanup we also go beyond the scope of conventional cleaning practices.

Trying to clean fine dust particles, soot and all types of debris can be costly & time consuming. For large construction projects our professionals have the equipment & training needed to clean in the most efficient way. 

Some of our most recent projects have been:

  • Post Construction Cleaning of NEWLY developed Luxury Apartments
  • Hotel Renovation Cleanup
  • Commercial Soot Cleanup
  • Roof Replacement Debris Cleanup

These services extend to residential customers as well. So, when it comes to your cleaning needs, do not hesitate to contact our office to see how we can help. Our direct line is (860) 826-5169.

Smoke & soot damage giving you problems? SERVPRO of Middletown/New Britain can handle it!

5/16/2017 (Permalink)

Firemen

After the smoke clears, the soot damage becomes visible. That's where our experts come in. We assess the damage to determine the type of soot as well as the best approach to begin cleaning efficiently.


After a fire:



  • Watch out for electrical hazards

  • Stay clear of heavy wet building material

  • Avoid cleaning any affected walls, floors, etc.

  • Refrain from coming into contact with soot covered items

  • Restrict movement in the affected areas (as soot particles can settle deep into upholstery)


Every fire loss is unique and requires a specialized cleaning method. SERVPRO is the brand you know & trust when it comes to damage restoration & cleanup. 


If you have smoke or fire damage, we have a solution. 


Call now to speak with one of our professionals! (860) 826-5169

Soot everywhere! Can SERVPRO help?

3/2/2017 (Permalink)

Dark wall

What is soot?

Soot is a byproduct fabricated by the incomplete burning of organic substance. Such materials include:

  • wood
  • fuel oil
  • plastics
  • solid household waste 

Soot is a fine black powdery substance that may contain a number of carcinogens.

Sometimes a furnace unleashes an immense cloud of soot that can coat all of the walls, ceilings, and other surfaces of your home. This is called a "Puff Back". The severity of a puff back can vary considerably. It can even occur without notice. If your walls have black streaks and are difficult to clean a puff back is likely the cause.

We’re offering a free home inspection to determine if your home has soot damage. On average the inspection takes less than 30 minutes. Call us today to schedule an appointment! 860-826-5169

We're 'Here to Help'!

 

 

Brush fire prevention: How can you protect your property?

3/2/2017 (Permalink)

Backyard fire pit

You can protect your home or property from a potential brush fire by reducing the available fuel on and around your premises. Discard dead branches, leaves, brush and tree limbs that hang over your home. Instead of using an organic mulch, use gravel or another non-combustible material next to the building. Choosing nonflammable roofing, fire-resistant siding, and attachments such as fences, decks & porches that are fire-resistant can prevent fire from spreading to the main structure.


Below are safety tips to prevent brush & grass fires:



  • Comply with any local requirements pertaining to outdoor or open air burning (including campfires, brush fires, fire pits, and outdoor fireplaces).

  • Closely manage all outdoor fires. Be sure to put the fire out completely before leaving.

  • Refrain from burning on dry, windy days. These conditions make it easy for open burning to spread out of control.

  • Do not use gasoline or other flammable liquids to burn brush, trash, or other waste.


 


*Source: NFPAfire

Holiday Tips: Have you tested your lights for safety?

12/2/2016 (Permalink)

Holiday lights

Indoors or outside, use only lights that have been tested for safety. Identify these by the label from an independent testing laboratory.

  • Check each set of lights, new or old, for broken or cracked sockets, frayed or bare wires, or loose connections. Discard damaged sets or repair them before using.
  • Fasten outdoor lights securely to trees, house, walls or other firm support to protect from wind damage.
  • Use no more than three standard-size sets of lights per single extension cord.
  • Turn off all lights on trees and other decorations when you go to bed or leave the house. Lights could short and start a fire.
  • Never use electric lights on a metallic tree.
  • The tree can become charged with electricity from faulty lights, and any person touching a branch could be electrocuted! To avoid this danger, use colored spotlights above or beside a tree, never fastened onto it!
  • Keep “bubbling” lights away from children. These lights with their bright colors and bubbling movement can tempt curious children to break candle-shaped glass, which can cut, and attempt to drink liquid, which contains a hazardous chemical. 

After the Flames go out...The DAMAGING EFFECTS OF FIRE DAMAGE

5/6/2016 (Permalink)

Burning wood

Some of the biggest challenges associated with fire damage occur after the flames have gone out. The intensity of the heat, and the length of time the fire ran before it was extinguished determines the toxic effects.

 

Plastics and other synthetic materials can leave behind chemical residues that are harmful if inhaled. Wood smoke, usually the greatest contributor to the amount of smoke in the building, contains gases such as methane, carbon monoxide, benzene, sulfur dioxide and formaldehyde. This is toxic for anyone who inhales the smoke or comes in contact with surfaces harboring smoke residue. Soot and smoke particles have a tendency to settle on carpets, furniture, countertops and walls once the flames disappear. Prior to the flames going out, they will transmit smoke throughout the home, into ductwork, and into wall cavities.

If your home or business sustains fire damage from a loss, the first thing you should do is contact your insurance company. Once, that is done you should call SERVPRO of Middletown/New Britain to come out and assess the damage. We’ll work closely with your insurance company for an easy claim process. You can reach us 24/7 for an Emergency Response at 860-826-5169.